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Muziker Reviews 

546
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Many satisfied consumers highlight that the online ordering process is extremely simple and secure, prices are extremely fair, and purchases arrive promptly in pristine condition. People truly appreciate the exceptionally wide selection of available items, the helpful tracking information provided, and the overall great reliability of the delivery service. Some people were dissatisfied with occasional shipping delays, slow tracking updates, and unexpected issues involving delivery couriers. A few reviewers also noted separate problems with transit damage or inadequate packaging materials that failed to protect their delicate purchases properly.

What people talk about most

Delivery service

Customers report positive experiences with delivery_service, frequently highlighting prompt and fast shipping... See more

Product

Clients share positive opinions on product quality, noting that items arrive securely packed, in good... See more

Quality

Users describe positive satisfaction with quality, highlighting great products and a fine overall experience.... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and fair costs across a variety of... See more

Order

Customers consistently note positive experiences with order, highlighting that the ordering process is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was easy and straight forward, and I was pleasantly surprised when I as a delivery option could actually choose one of Postnords many pickup points in Denmark where I live. Package arrived... See more

Company replied

Rated 5 out of 5 stars

There was an issue with the courier regarding my order, but when notified muziker responded relevant and with a good handling of the issue. I felt so comfortable with the customer experience that I o... See more

Rated 5 out of 5 stars

Tracking info available, delivery right on time, product arrives in great condition, according to the item description. Happy with my purchase.

Company replied

Rated 5 out of 5 stars

Really great service. Nice quality product, easy process and quick delivery. I can definitely recommend these guys.

Company replied


Company details

  1. #34 of 44 best companies in Musical instrument shop
  2. #11 of 12 best companies in DJ Supply Shop
  3. #122 of 188 best companies in Electronics store
  4. #4 of 7 best companies in Recording Studio
  5. #5 of 7 best companies in Sheet Music Shop
  6. #23 of 31 best companies in Home audio shop

Written by the company

En pålidelig europæisk webshop med over 25 års historie og showrooms i Tjekkiet og Slovakiet, der specialiserer sig i musikinstrumenter, LP’er, audioteknik, DJ-udstyr og musiktilbehør. En socialt ansvarlig virksomhed med respekt for planeten og med målet om konstant at forbedre sine tjenester.

Oplev musik i alle facetter

Written by the company

Guitarer, trommer, keyboards, studie- og audioteknik, LP & merchandise
Muziker leverer topudstyr til musikere, producere, DJ’s og vinylfans samt audio-video entusiaster.

Shop med sikkerhed hos Muziker

Nem returnering, egen service og professionel support

Nem returnering, egen service og professionel support
Nyd problemfri returnering, dedikeret intern service og professionel kundesupport.

Contact info

Promotion box for Muziker

Muziker er en stor onlineforhandler

Vi leverer musikinstrumenter og musiktilbehør til 35 europæiske lande

4.6

Excellent

TrustScore 4.5 out of 5

546 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(546)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All was to perfection

All was to perfection

24 July 2024
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 1 out of 5 stars

I bought 2 sets of 6 Vicoustic Trap…

I bought 2 sets of 6 Vicoustic Trap Fuser panels on sale, and it was a good price. But when “they” arrived, there was only one panel in total, so 11 was missing!
They are not in stock anymore, so they offered to pick up the one panel and give a voucher for 40 euros. That’s fair of them, but I would rather have the panels in another colour……

28 July 2024
Muziker logo

Reply from Muziker

Dear Brian Lykke Bjørn,
Thank you for your feedback and we're really sorry that your experience was not the one that we all would love to be. We apologize for that. According to our records, full refund was issued to you already and we apologize that we couldn't deliver all pieces since we don't have panels in stock.
Thank you and wish you all the best.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Package is home safely and I am happy

Very satisfied with the received package 📦
Will definitely order from you again 👌

24 July 2024
Muziker logo

Reply from Muziker

Hello,

Thank you for the kind feedback! Your satisfaction is our best reward. Wishing you many wonderful moments with music.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Awsome store with all kinds of things +…

Awsome store with all kinds of things + fast shipment. Always happy with my buys at Muziker

24 July 2024
Unprompted review
Muziker logo

Reply from Muziker

Hello,

Thank you for the kind feedback! Your satisfaction is our best reward. Wishing you many wonderful moments with music.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

I got my Gibson Vintage Reissue right.

I got my Gibson Vintage Reissue right in time. They are 09 like I ordered. Very god.

14 July 2024
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

fast delivery

15 July 2024
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

I recieved my new guitar amp quickly…

I recieved my new guitar amp quickly with no faults to my door. Well done!

10 July 2024
Muziker logo

Reply from Muziker

Hello,

Thank you for your review! We're happy you were satisfied from order to delivery. We look forward to serving you again.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars
Muziker logo

Reply from Muziker

Hello,

Thank you so much for your great review! We're really pleased you had a good experience with us. Wishing you lots of enjoyment with your new gear — hope to see you again soon.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Item was as advertised and at a nice…

Item was as advertised and at a nice price.

8 July 2024
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Yes it was extraordinair

Yes it was extraordinair. Everything was perfect

4 July 2024
Muziker logo

Reply from Muziker

Hello,

Thank you for the kind feedback! Your satisfaction is our best reward. Wishing you many wonderful moments with music.

Best regards,
Your Muziker Team

Rated 3 out of 5 stars

The parcel was in gls transit in…

The parcel was in gls transit in Germany for a little longer time, before shipped to Denmark.

2 July 2024
Muziker logo

Reply from Muziker

Dear Ulla,
thank you for sharing your experience with us. Since we do not have our own carrier, we fully depend on the external courier companies. Since there is summer holiday season some packages can be bit delayed. Hope you are happy with your new product and we are looking forward to seeing you in our shop again in the future :)
Dorota
Muziker

Rated 5 out of 5 stars

Great experience!

I must say that this is the way things should be done. Not only was the guitar delivered within the promised period — packaged so well, I mean a cardboard box with guitar inside shielded from top to bottom with bubble wrap plastics inside another cardboard box again shielded with bubble wrap, but most importantly the instrument was in pristine condition… it was setup nicely, sounds and plays beautifully.

This is the second time I’ve used Muziker and they get the highest recommendation from me.

20 June 2024
Muziker logo

Reply from Muziker

Hello,

Thanks for taking the time to leave a review! We're glad we could help make your shopping experience a good one. If you ever need anything else, we're here for you.

Best regards,
Your Muziker Team

Rated 5 out of 5 stars

Nice product -yarn

Nice product -yarn. Delivery time as expected when from abroad. Well informed about delivery 😊👍🏼

19 June 2024
Muziker logo

Reply from Muziker

Dear Helene,
Thank you for your rating and recommendation. We'll gladly help you out next time as well :)
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Good service

Good service, fast delivery.

18 June 2024
Muziker logo

Reply from Muziker

Hello Per,
Thank you very much for your positive rating, it makes us really happy :)
Kind regards,
Dorota Muziker

Rated 5 out of 5 stars

Everything worked very well

Everything worked very well. I ordered a product, and it came to Denmatk on time and in perfect condition,

14 June 2024
Muziker logo

Reply from Muziker

Hello Mikkel,
Thank you for your positive feedback.
We're truly happy when our customers are satisfied with our services and share their experience with others.
Thank you once again.
Kind regards,
Dorota
Muziker

Rated 5 out of 5 stars

Simple and fast.

12 June 2024
Muziker logo

Reply from Muziker

Hello Jan,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Dorota
Muziker

Rated 1 out of 5 stars

Extremely slow shipping

Extremely slow shipping, well outside the guides they give when you can choose shipping. What use is it to select a shipping option and have it take twice as long?

10 June 2024
Muziker logo

Reply from Muziker

Dear Alexander,
Thank you for your review that you've shared. We always try to improve our services, it wouldn't be possible without feedback from our customers.
According to the courier tracking, your parcel was delivered with two days delay, since we fully depend on the couriers and as there always might be some unexpected circumstances we give out estimated delivery date for parcels delivery date.
We hope that you are happy with our product and that we will see you in our shop in the future.
Kind regards,
Dorota
Muziker

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