Mx Estates Ltd Reviews 

56
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had a good experience with MX Estates during my tenancy. Masud was always polite, professional and easy to communicate with. When I was moving to my new home, he provided my landlord referen... See more

Company replied

Rated 5 out of 5 stars

I have been renting with Mx Estate Ltd for the past three years and my experience has been very positive. The staff are always respectful, helpful, and quick to respond whenever there is an issue in... See more

Company replied

Rated 5 out of 5 stars

I am so incredibly grateful to Masud and his team for being so incredibly helpful and going above and beyond in order to support my neurodivergent daughter with her move, and for responding... See more

Company replied

Rated 5 out of 5 stars

I have spent 6 months struggling with my housing situation, but with the help of Mx Estates I’ve found a lovely home and the whole process was easy and stress-free! The staff are so kind and very quic... See more

Company replied

Company details

  1. Property management company

Written by the company

Guarantee your rent with Mx Estates. We offer landlords peace of mind through secured rental income and specialist property management.


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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1-star

No recent history of asking for reviews

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4.8

All reviews

(56)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Big thanks to mx estates

Big thanks to mx estates, helped me out a lot in hard times, will always go the way xtra mile without hesitation, very understanding and helpful, thanks a lot

26 February 2023
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear Frankie,

Thank you so much for your wonderful review and your kind words.

We're truly grateful that we were able to support you during a difficult time. At MX Estates, we understand that every situation is unique, and we're committed to providing compassionate, reliable, and professional support while always striving to go the extra mile for those we assist.

Your feedback means a great deal to the entire team, and we're delighted to know that we made a positive difference to your experience.

Thank you once again for your trust and support. We wish you all the very best and are always here if you need us in the future.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

Made me feel very welcoming all round 5…

Made me feel very welcoming all round 5 star

23 February 2023
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Thank you so much for your fantastic 5-star review.

We're delighted to hear that you felt so welcome during your experience with MX Estates. Creating a friendly, professional, and welcoming environment for everyone we work with is something we take great pride in.

Your kind feedback means a great deal to the entire team, and we truly appreciate your support. We look forward to assisting you again in the future.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

Amazing

Mx Estates have been amazing from the start.. Made us feel comfortable and helped us through a hard time.. Very understanding and always going that extra mile.. Thank you much appreciated 👍

15 February 2023
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear Shiraz,

Thank you so much for your wonderful review and for your kind words.

We're delighted to hear that our team was able to support you through a difficult time and help make the process as comfortable as possible. We understand that every situation is unique, and we always strive to provide a compassionate, understanding, and professional service while going the extra mile for those we work with.

Your appreciation means a great deal to the entire team, and we're grateful for the trust you placed in MX Estates.

Thank you once again for your support. We wish you all the very best and are always here if you need us in the future.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

THIS COMPANY DID A GREAT JOB FOR US…

THIS COMPANY DID A GREAT JOB FOR US SOLVED MY PROBLEMS SWIFTLY
COMMUNICATION WAS EXCELLENT ALL THE WAY A VERY SMOOTH AND ENJOYABLE EXPERIENCE WOULD HIGHLY RECOMMEND

10 November 2022
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear James,

Thank you so much for taking the time to leave us such a fantastic review.

We're delighted to hear that we were able to resolve your situation quickly and that you found the process smooth from start to finish. Providing excellent communication and delivering efficient solutions are key priorities for our team, so it's wonderful to know that this was reflected in your experience.

Your recommendation means a great deal to all of us at MX Estates. Thank you for your trust and support—we look forward to assisting you again whenever you need us.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

I have had nothing but wonderful…

I have had nothing but wonderful experiences with the mx team. Always extremely helpful and willing to go above and beyond for their clients. One member has helped me and my children so much by removing us from a troubled property to a beautiful one where my children can grow and they have not been this happy in a long time. I couldnt be any more grateful for them.

6 November 2022
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear Lucy,

Thank you so much for your heartfelt review and for sharing your experience.

Knowing that we have been able to make such a positive difference for you and your children means the world to us. Everyone deserves to feel safe, supported, and happy in their home, and we're delighted that we could help you move into a property where your family can thrive.

Your kind words about our team and the support you received are greatly appreciated. Going above and beyond for the people we work with is at the heart of everything we do, and it's incredibly rewarding to know that our efforts have had such a meaningful impact.

Thank you once again for your trust and recommendation. We wish you and your family every happiness in your new home and look forward to continuing to support you whenever you need us.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

very impressed Lovely family to count…

Very impressed Lovely family to count on really happy to live in one of the property .AMAZING

30 September 2022
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear IT is well,

Thank you so much for your fantastic review.

We're delighted to hear that you've been happy living in one of our properties and that you've had such a positive experience with our team. Creating a welcoming, supportive, and well-managed environment for our residents is something we genuinely care about.

Your kind words and encouragement mean a great deal to us, and we're grateful for the trust you've placed in MX Estates. We look forward to continuing to provide you with the highest level of service.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

The staff are very welcoming

The staff are very welcoming, friendly and professional. Whenever I get in touch with them for any issue, they always respond in a timely manner. Its very reassuring to have someone who listens and gets the job done.....That's what MX Estates staff do! They are an amazing team.
Keep up the good Work!

16 July 2022
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear Yasmin,

Thank you so much for your wonderful review and your kind words about our team.

We're delighted to hear that you found our staff welcoming, friendly, and professional. Providing responsive communication and ensuring that any issues are dealt with promptly is something we take great pride in, so it's incredibly rewarding to know this has made a positive difference to your experience.

Your encouragement means a great deal to the entire team and motivates us to continue delivering the high standard of service that our clients deserve.

Thank you once again for your trust and support. We look forward to continuing to assist you whenever you need us.

Kind regards,

**The MX Estates Team**

Rated 1 out of 5 stars

Awful

Awful

They make up lies
They tell you one thing and don’t do it.
They don’t stick to their own rules, in terms of dates they have put in place as a ‘company’
They enter your property without your say so and believe that it is a normal thing to do so
They hang up your phone calls and say it was the connection.
They do not reply to your messages

Overall I would say, the worst company ever. All these other reviews are probably their freinds because I have never heard anything great from any of my neighbours in my block.

28 July 2022
Unprompted review
Rated 5 out of 5 stars

The care and professionalism is…

The care and professionalism is excellent. The team have been diligent and supportive from the start and would recommend their services to everyone. The managers and director deliver an excellent service and have made sure to take our needs into consideration. Would 100% recommend

27 September 2022
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear Muna,

Thank you so much for your wonderful review and for your recommendation.

We're delighted to hear that you experienced the care, professionalism, and support that we strive to provide to every client. Taking the time to understand each person's individual needs and delivering a high standard of service is at the heart of everything we do, so it's incredibly rewarding to know this made a positive difference to your experience.

Your kind words about our team, managers, and director mean a great deal to us. Thank you for placing your trust in MX Estates—we truly appreciate your support and look forward to continuing to assist you whenever you need us.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

Housing

so down to earth and understanding in any situation, made me feel at ease from the first phone call
Couldn’t be more great full

4 February 2022
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear Alfie,

Thank you so much for your kind review.

We're delighted to hear that you felt at ease from your very first phone call with us. We understand that housing situations can often be challenging, so we always aim to provide a supportive, understanding, and approachable service from the very beginning.

Your feedback means a great deal to the entire team, and we're grateful for the trust you placed in us. We wish you all the very best and are always here if you need us in the future.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

Nice

Nice, polite has a laugh and is very helpful

24 January 2022
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear Courtney,

Thank you for taking the time to leave us a lovely review.

We're delighted to hear that you found our team friendly, approachable, and helpful. We believe that providing a professional service doesn't mean we can't have a smile and a laugh along the way, so it's great to know this made a positive difference to your experience.

We really appreciate your support and look forward to helping you again whenever you need us.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

Best I have received!!!

Never spoke to any other person associated with housing In any format to be so down to earth and “human”
He even took some of the stress away in a extremely stressful situation! He needs to run London housing!!!!!!!

16 November 2021
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear JM,

Thank you so much for taking the time to update your review and for your incredibly kind words.

Knowing that we were able to make a difficult and stressful situation a little easier means a great deal to us. We pride ourselves on treating every person with empathy, respect, and honesty, and we're delighted that this came across during your experience with our team.

Your feedback is truly appreciated and serves as a wonderful reminder of why we do what we do. Thank you for your trust and support—it has been a pleasure to assist you, and we wish you all the very best for the future.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

On time and delivers the best…

On time and delivers the best result.Good at their job.

21 October 2021
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear Rekky,

Thank you for taking the time to leave us a 5-star review.

We're delighted to hear that you found our service reliable and that we delivered the results you were looking for. Being punctual, dependable, and committed to achieving the best outcomes for our clients are values that the entire MX Estates team takes great pride in.

We truly appreciate your recommendation and look forward to working with you again in the future.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

Friendly perfect service job was done…

Friendly perfect service job was done to perfection I highly recommend them

15 May 2021
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear Kayo,

Thank you for taking the time to leave us such a fantastic review.

We're delighted to hear that you found our service friendly and that everything was completed to your satisfaction. Delivering a professional service with attention to detail is something we take great pride in, so your recommendation means a lot to the entire team.

We truly appreciate your support and look forward to assisting you again in the future.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

Thank you to the lads at Mx estates who…

Thank you to the lads at Mx estates who have taken the stress of renting out my property from my hands.
I have been their client for over 6 months now and they have been keeping me up to date of the condition of my property regularly with photos.
They are always available to talk me through everything with all the details which is very important for me as they are super transparent with the work they do.
So far I have not spent any money on the property as they have dealt with everything and my rent is on time every time.

I cannot complain. So thank you guys.

15 May 2021
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear Rachel,

Thank you so much for your wonderful review and for placing your trust in MX Estates.

We're delighted to hear that we've been able to make the letting process stress-free for you. Keeping our landlords informed through regular updates, maintaining complete transparency, and ensuring reliable, on-time rent payments are all key parts of the service we strive to provide.

Your kind words mean a great deal to the entire team, and we're grateful for the opportunity to manage your property. We look forward to continuing to provide you with the same high level of service for many years to come.

Thank you again for your support.

Kind regards,

**The MX Estates Team**

Rated 5 out of 5 stars

Excellent and Professional

Very Proffessional, have managed my property very well, great communication and always pay ontime! highly recommended

24 April 2021
Unprompted review
Mx Estates Ltd logo

Reply from Mx Estates Ltd

Dear Ibrahim,

Thank you for taking the time to leave such a wonderful review.

We really appreciate your kind words and are delighted to hear that you've been happy with our professionalism, communication, and reliable service. Providing our landlords with a seamless experience and ensuring payments are made on time are priorities for the entire team, so your feedback means a great deal to us.

Thank you for your trust and recommendation. We look forward to continuing to support you and maintaining the high standards you've come to expect from MX Estates.

Kind regards,

The MX Estates Team

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