My grandson loved his bag and had it on time for his first day in play schools
Quality: 5
Value for money: 5
Sold by My 1st Years
The information on this page is based solely on product reviews written by customers of My 1st Years via Trustpilot.
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Brand: My 1st Years
All reviews
It is Good Quality & can be used to store precious things in afterwards
Quality: 5
Value for money: 5
Very good quality kept its shape great keepsake
Quality: 5
Value for money: 5
Good fit for my darling granddaughter can’t wait to see her in it baking with her mum.
Quality: 5
Value for money: 5
The gift box came damaged unfortunately
Quality: 1
Value for money: 1
Excellent quality
Quality: 5
Value for money: 5
Nice little gift box - makes wrapping a lot easier!
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Jackie, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what's inside - a personalised gift should feel special from the moment the box is opened, so it's brilliant to hear that the gift box made wrapping your present that little bit easier.
Best regards, Aleksandra, Customer Services, My 1st Years
Can reuse the box as a keepsake
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Taegen, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what's inside - a personalised gift should feel special from the moment the box is opened. We’re so pleased to hear you can reuse the box as a keepsake too, making it part of the gift for years to come.
Best regards, Aleksandra, Customer Services, My 1st Years
Box was lovely really made the present feel good xx
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Ursula, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what's inside - a personalised gift should feel special from the moment the box is opened, so it's brilliant to hear the box made the present feel even more special.
Best regards, Aleksandra, Customer Services, My 1st Years
Lovely box.
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what's inside - a personalised gift should feel special from the moment the box is opened, so it's brilliant to hear the box made the present feel even more special.
Best regards, Aleksandra, Customer Services, My 1st Years
Too large for gift, so basically a waste of time!
Quality: 4
Value for money: 3
Reply from My 1st Years
Hi Karen, thank you for taking the time to share your feedback. We’re sorry to hear you felt the Luxury Gift Box was too large for your gift and that this affected your experience.
We use gift box sizes that are relevant to the items purchased, to ensure the products can be packaged and presented safely. However, we completely understand that you felt the box was larger than expected, and we’re sorry it wasn’t quite what you had in mind.
Thank you for sharing your feedback with us - we’ll certainly take it on board.
Best regards, Aleksandra, Customer Services, My 1st Years
Something useful which be used and reused while looking very stylish!
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Denise, thank you for the lovely review! We’re so pleased to hear you found the gift box both useful and stylish. We put a lot of thought into how our gifts arrive, not just what's inside, so it’s brilliant to know the presentation made such a great impression
Best regards, Aleksandra, Customer Services, My 1st Years
The gift box lid had a 2 inch tear in it when it arrived.
Quality: 1
Value for money: 1
Reply from My 1st Years
Hi Emily, thank you for taking the time to leave your review. We’re really sorry to hear that the lid of your Luxury Gift Box arrived with a tear - we completely understand how disappointing this must have been, especially when the box is part of the gift presentation.
We’d be more than happy to arrange a replacement for you. Please get in touch with our Customer Services team, and we’ll be happy to get this sorted for you as quickly as possible.
We’re sorry again for the inconvenience caused, and thank you for bringing this to our attention
Best regards, Aleksandra, Customer Services, My 1st Years
great add on .
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Tara, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what's inside - a personalised gift should feel special from the moment the box is opened, so it's brilliant to hear the box made the present feel even more special.
Best regards, Aleksandra, Customer Services, My 1st Years
Got the box to keep the bunny in until my Grandson is old enough to appreciate it. Daughter very happy with it.
Quality: 4
Value for money: 4
Reply from My 1st Years
Hi, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what's inside - a personalised gift should feel special from the moment the box is opened. It’s lovely to hear the box is also being used to keep the bunny safe until your grandson is old enough to enjoy it, and that your daughter is so happy with the gift.
Best regards, Aleksandra, Customer Services, My 1st Years
Perfect and affordable as always.
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi Leigh, thank you for the lovely review! We put a lot of thought into how our gifts arrive, not just what's inside - a personalised gift should feel special from the moment the box is opened, so it's brilliant to hear the box made the present feel even more special.
Best regards, Aleksandra, Customer Services, My 1st Years
the box came broken also wen more than one item ordered i think there should be more than 1 box included in the order its a shame every thing was squashed in one box
Quality: 2
Value for money: 3
Reply from My 1st Years
Hi Raushan, thank you for taking the time to share your feedback. We're really sorry to hear that your Luxury Gift Box arrived damaged and that you felt the items were too tightly packed together. We completely understand how disappointing this is, especially when the presentation of a gift is so important.
We'd be more than happy to send you a replacement gift box. Please contact our Customer Services team, who will be happy to arrange this for you.
We provide one complimentary gift box with qualifying orders, and if additional boxes are needed for multiple gifts, these can also be purchased at checkout. We appreciate your feedback and will be sure to pass your comments on to the relevant team.
Best regards, Aleksandra, Customer Services, My 1st Years
Lovely gift box, ideal for keepsakes etc
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi, thank you for the lovely review! We're delighted to hear you loved our Luxury Gift Box and found it ideal for keepsakes. We put a lot of thought into making our gift boxes feel special and versatile, so it's wonderful to know it made a great impression.
Thanks so much for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st Years
Came free with product but great memory box
Quality: 5
Value for money: 5
Reply from My 1st Years
Hi, thank you for the lovely review! We're delighted to hear that you found our Luxury Gift Box to be a great memory box. We put a lot of thought into how our gifts are presented, and we love that the box can be kept and used to store precious memories long after the gift has been opened.
Thanks so much for choosing My 1st Years!
Best regards, Aleksandra, Customer Services, My 1st Years
Disappointed with service. Was not delivered in time.
Reply from My 1st Years
Hi Ravindran, we're really sorry to hear that your gift did not arrive in time and that you were disappointed with the service.
Your order was sent using our Standard Delivery service, which unfortunately is not a guaranteed delivery service and can sometimes be subject to delays in transit. For orders needed by a specific date, we always recommend choosing our Express Delivery option.
We completely understand how frustrating it is when an order is needed for a special occasion, and we're sorry that your experience fell short of expectations. We appreciate you sharing your feedback and will be sure to pass this on to the relevant team.
Best regards, Aleksandra, Customer Services, My 1st Years