MYA Cosmetic Surgery  Reviews 

2,256
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, support, and ability to make them feel at ease throughout their journey. Many highlight the excellent service and seamless user experience, from initial consultations to comprehensive aftercare, often expressing immense satisfaction with their results and feeling more confident. However, some customers noted concerns regarding product outcomes, with a few experiencing results that did not meet expectations, such as unevenness. Additionally, a small portion of people felt dissatisfied with aftercare and customer service, citing issues like lack of follow-up and unprofessional communication.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and care received... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Users describe positive interactions with the overall experience, often highlighting it as amazing,... See more

Product

Clients share ambiguous opinions on product results, with many expressing high satisfaction, praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My whole experience with MYA has just been absolutely perfect. From the initial phone call right through to my post surgery appointments. Although everyone that works at this company is fab, I feel I... See more

Company replied

Rated 5 out of 5 stars

Dr Mileto is truly incredible he has completely transformed my life. I couldn’t be happier with my results they look so natural and even better than I imagined! The nurses, Zeim and Sibel, were also s... See more

Company replied

Rated 5 out of 5 stars

I’ve always had a great experience with all the staff at MYA whenever I visited the clinic, but I wanted to mention Ciara specifically. She’s such a friendly face and always goes out of her way to mak... See more

Company replied

Rated 5 out of 5 stars

Laura explained things easily and clearly for me. She was super nice and gave an honest opinion on implant size, recovery and generally offering amazing support through out all the consultation. Sh... See more

Company replied


Company details

  1. Plastic surgery clinic
  2. Plastic Surgeon
  3. Private hospital

Written by the company

Our approach to cosmetic surgery is unique - we genuinely believe this is about how you feel, not just how you look. MYA go the extra mile to make you feel safe and special - and part of an extraordinary community.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,256)

152 reviews in the last 12 months

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Rated 5 out of 5 stars

MYA experience

My experience with MYA has been so amazing throughout, (I’m almost kind of sad that it’s coming to an end haha).
My nurse Jenny Jones, especially, elevated my experience during all my pre op and post op appointments. She has a naturally nurturing and lovely personality that made me feel so at ease and comfortable.
Mr Samouris as well, I am so so pleased with the results, thank you!!!
I do highly recommend.
My confidence has been massively lifted and there isn’t one thing I could have thought to be done differently. The communication as well from MYA has been great throughout and there wasn’t even one bump in the road during this journey with them.

12 June 2026
Unprompted review
MYA Cosmetic Surgery  logo

Reply from MYA Cosmetic Surgery

Hi Macie, thank you so much for your 5 star review. If you would like to share your patient story please email myaspace@mya.co.uk for further information. MYA x

Rated 5 out of 5 stars

Had my consultation today for breast…

Had my consultation today for breast augmentation with Mr Mahdi. He was really lovely and made me feel at ease, he was very thorough discussing all the good and the bad and showing me before and after pictures of his work. I also got to meet Remi who did my vitals and Laura who helped me try different implant sizes and was really helpful with different payment options etc, both really i lovely ladies. Also the lady on reception was very welcoming unfortunately I can’t remember her name. Definitely a very good first impression of MYA.

10 June 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Sally, thank you so much for your review. MYA x

Rated 3 out of 5 stars

The reception was very welcoming…

The reception was very welcoming however we did have to wait over 50min for our appointment. This made me feel more nervous as it was my first appointment meeting the surgeon. The chaperone was lovely, did not catch her name but she apologised on many occasions. She was friendly & made me feel at ease.

6 June 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Michelle, thank you so much for your review of the team, We would like to apologise for your extended waiting time and take on board the feedback. MYA x

Rated 5 out of 5 stars

All the staff at mya are so nice and

From my first appointment with mya it has been great everyone is so friendly great customer service and couldn’t be happier with my results I love
Would also thank my nurse Joanna who was so kind and supportive throughout the whole process
Would recommend to anyone

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Starting my journey i was very nervous…

Starting my journey i was very nervous but through out the whole process of choosing mya for my procedure I have felt nothing but at ease. The whole team are amazing especially jenny she is an amazing nurse always made me feel comfortable and happy with everything. Loved my whole experience and very happy with the end result. Highly recommended this company.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Breast uplift and implant

3 days post opp after breast uplift and implant couldn’t fault anything ! The care at the pines hospital was amazing from start to finish! But most of all I want to say a massive thank you as my journey has been so easy flowing thanks to Laura my patient coordinator couldn’t fault her at all.
The time and care she’s shown is second to none! from the first call with her I knew I wanted to use mya knowing id have Laura along the way which I did and she always went the extra mile to help me. Even when I had 1627348 questions for her She always made everything so easy flowing and straight forward for me. She checked in on me even when she didn’t have to. The support and care she shows in her job is second to none mya really are lucky to have such an amazing women on there team thank you 🩷

26 May 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Ellen, what lovely feedback thank you so much for sharing. MYA x

Rated 5 out of 5 stars

Great experience

Yesterday was my day to get my new girls. Was a surreal day after all the researching and years of prep. I’m now nearly one day post opp.

I have to say Dr Samouris and the team at The Pines Hospital were outstanding from start to finish. I had an infection two weeks before surgery and to say they were thorough was an understatement, I thought at one point my surgery would get moved but I appreciated the safety they took around my well being.

I was admitted at 7am, I was lucky and first on the list. Team were in to do my checks, Dr Samouris came in for his final chat and mark up. He was certain OTM would work best for me so I went with that after much deliberate for weeks before. He’s a man of little words but he’s confident in his choices, so I trusted that.

I walked down to theatre at 8.25am. I was asleep very quick, woke up back in my room at 10am after recovery. My nurse Chike was amazing. He was so gentle, kind and considerate and I wanted for nothing. I was home by 5pm. I stayed in little longer as I had nausea for a few hours and had an hours journey home.

Pain was manageable more tight and sore than painful. I was sent home with instructions written down. Antibiotics, pain meds etc.

So for anyone who is nervous. Don’t be. It’s straight forward they are very professional. I’ve not had a peak yet, I’ve decided to leave the new girls alone for a few days before looking. Will keep you all updated though. My hope now is for an easy and good recovery with no complications. I have a one week post op with the nurse and then back to see the surgeon 2 months post op.

25 May 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi, thank you so much for your positive feedback. MYA x

Rated 4 out of 5 stars

I had surgery with MYA in April 2026…

I had surgery with MYA in April 2026 and while my results have been amazing, I do feel the admin and communication side of things needs significant improvement.

I had an appointment booked for 20th February 2026 at the Manchester clinic which I had arranged well in advance due to working in a school and struggling to get time off. I had spoken to multiple members of staff beforehand and received appointment reminders asking me to arrive promptly. However, after making a 92-mile round trip to the clinic, I arrived to find the car park empty and was then informed by staff that the clinic was actually closed that day and they were unsure why my appointment had been booked.

I then had to call from my car and was eventually put through to a manager who apologised and reassured me about continuing with my booking because of how good Mr Mahdi is as a surgeon. Although my travel costs were reimbursed and weekend appointments were arranged to accommodate me, it was still really disappointing considering the amount of money being paid for treatment.

There was also further miscommunication where I was unaware my surgery had been moved from Preston to The Pines in Manchester until speaking with the manager. I honestly felt the communication throughout parts of the process was poor and at times I considered cancelling my surgery because I didn’t feel fully informed about appointments and post-op guidance.

Another issue was after surgery when I called the MYA helpline on day 9 post-op due to severe pain in my armpit and difficulty moving my arm. I was told a nurse would contact me that day, but I never received a call back or any follow-up communication. Thankfully I already had my routine post-op appointment the next day and everything turned out to be fine, but the lack of response was concerning.

That being said, I did need to call the emergency line again around week 5 post-op for some advice and on that occasion the nurse responded instantly and reassured me straight away, so there have definitely been some positive experiences with the aftercare side too. It’s just a shame that the other communication issues happened in the first place.

I also saw Remi for my check-ups and appointments prior to surgery and she was absolutely lovely throughout the process.

However, I genuinely cannot fault Mr Mahdi at all. He was absolutely amazing throughout the entire process — professional, knowledgeable, reassuring and clearly understood what would suit my body best. He never made me feel rushed during consultations and was very confident and experienced in what he was explaining. I had implants alongside a mini nipple lift and nipple resize, and I was really happy that he was able to avoid an extra incision for my breast augmentation.

I am genuinely so happy with my results and have had no complications other than expected post-op pain. I would honestly recommend Mr Mahdi to anyone considering surgery.

My overall experience with the surgeon himself was excellent, but I do think the admin and communication side of MYA needs improving. I am currently 6 weeks and 5 days post-op but will update this review if I have any further issues or anything else to add.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

My experience from start to finish was…

My experience from start to finish was absolutley amazing. I had BA and uplift with dr samouris who is fantastic. Also big shoutout to the girls along the way but especially Taylia, so welcoming and literally answered my questions she such a credit to MYA. Thankyou all xox

13 April 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Anna, Thank you so much for sharing your lovely review. MYA x

Rated 5 out of 5 stars

My Fab Consultation today with Mr Sinha

My consultation today with Mr Sinha, was great balance of huge professionalism and great competence. The people in MYA...LISTEN... Added to that was the really friendly and helpful team at the MYA Belbroughton Clinic. Big thanks to Amanda, Leanne and Zoe. Kim A

6 May 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Thank you so much for sharing Kimberley. MYA x

Rated 5 out of 5 stars

Breast Augmentation with Dr Lahoud.

I recently had a breast augmentation with MYA on 13th March with Dr Lahoud. I had a consultation with MYA and also another company. From the first consultation I knew I wanted to go with MYA. Everyone there made me feel so welcome and were so friendly. Although they weren't the cheapest option I knew that I had made the right choice. My consultation with Dr Lahoud went well, he seems to be a surgeon that has many years experience and just knows exactly what he is talking about which put me at ease. It was second nature to him! I was kept updated at every stage and everything was explained thoroughly. The day of the surgery I didn't have to wait long after my admission time. The aftercare was good I was well looked after. My nurse Rachel at the Birmingham clinic was amazing! She did my pre-op, 1 week post op and 6 week post op appointment. I felt so at ease with her. I am absolutely in love with my results and so happy I went with the company that made me feel the best rather than the cheapest. My recovery has been brilliant, I had no pain at all, my incisions have healed beautifully. I would recommend them to anyone.

13 March 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Katie, thank you so much for your lovely, detailed review. If you would like to share your experience as a patient story please email myaspace@mya.co.uk for more information. MYA x

Rated 1 out of 5 stars

AVOID MYA AT ALL COSTS

In 2024 I under went breast augmentation and tummy tuck surgery with Mya Cosmetics.

After around 6 months after my breast surgery I noticed that my breasts were significantly uneven, sagging and the upper pole was significantly flat. I raised my concerns with my surgeon (Mr Mounir) who told me that my concerns didn't warrant revision surgery and there was nothing wrong with my breasts.

In the meantime Mr Mounir left Mya Cosmetics due to health reasons ( he had a stroke) so appointments for a second option were made to see another surgeon. Upon seeing this surgeon, his response to my breasts were exactly the same as Mr Mounir "there's nothing wrong with your breast surgery and it doesn't warrant a revision"

Again, I wasn't happy with this response and another appointment was made with another surgeon, and guess what his response was exactly the same as the previous two surgeons. It was like they were all told what to say and just fobbed me off every time.

So basically Mya Cosmetics aren't willing to do any kind of revision surgery even though they guarantee 2 years warranty with anything your not entirely happy with. It's all a load of rubbish. Once they've had your money they don't care about anything after that.

In regards to my tummy tuck I've been left with a huge bulge/loose skin at the bottom of my tummy. I've emailed my patient coordinator and patient complaints and not one of them have had the decency to email me back.

I've not had any kind of aftercare with my surgeon after my tummy tuck because he left Mya Cosmetics or any other surgeon for that matter at Mya Cosmetics to see how I'm healing. All I received was my dressings changed, that was it.

Mya Cosmetics are apparently all about the aftercare and the CQC rating for there aftercare, again a load of rubbish.

I've spent in the region of around 16k and left seeking revision surgery elsewhere which obviously I'm having to pay for again.

I'm in the process of seeking legal advice to try and retrieve some of the money back.

I'm also writing a complaint to CQC and trading standards as this company really shouldn't be trading and blatantly ripping people off.

Disgusting company, stay well clear definitely, definitely would NOT RECOMMEND.

I've had to set my experience as 05/05/25 as the calendar wouldn't allow me to go back any further. My surgery was in 2024.

5 May 2025
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Maria,

Thank you for your review. If you have submitted a formal complaint already, please send your details to patientcomplaints@mya.co.ukso that we can liaise with the Complaints Department. If your complaint has been received, you will receive an acknowledgement within 3 working days of receipt and they aim to respond within 20 working days from the date of their acknowledgment. In the event they are not in a position to provide a response once that 20 working days has elapsed, they will provide you with updates in writing every 20 working days thereafter to confirm your complaint investigation is ongoing and advise you of expected timeframes where possible.

Kind Regards
MYA.

Rated 5 out of 5 stars

Perfection !!

Everything from start to finish was brilliant ... Constant updates .. great price. Great before and after Care.
I had Mr Sinha ... He was absolutely phenomenal.
I couldn't be happier with my results and the way I was treated during everything ❤️

21 March 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Joanna, thank you so much for your 5 star review. MYA x

Rated 5 out of 5 stars

honestly couldn’t be happier with my…

honestly couldn’t be happier with my experience with Mya. From start to finish, everything has been handled so professionally and smoothly, but what truly stood out to me was the incredible care I received post-op.

My nurse Rachel has been absolutely amazing—so attentive, reassuring, and genuinely caring. She’s always taken the time to answer my questions, check in on how I’m feeling, and make sure my recovery is going as comfortably as possible. It made such a difference knowing I had someone so supportive throughout the healing process.

Also my Surgeon Dr Samouris was amazing during surgery! I have my post op with him in 3 weeks but have no concerns and I am sooo happy with the outcome.
I have felt completely looked after every step of the way, and that level of care really means everything when you’re recovering. I’m so grateful for the kindness and dedication shown to me. A truly 5-star experience—I couldn’t recommend Mya more!

7 March 2026
Unprompted review
MYA Cosmetic Surgery  logo

Reply from MYA Cosmetic Surgery

What an amazing review Sophie, thank you so much for sharing. MYA x

Rated 5 out of 5 stars

Amazing experience all around

Amazing experience all around, lovely patient coordinator Laura helped so much and left me feeling happy and content with my surgery. Honestly could not recommend more!

27 April 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Olivia, thank you so much for your review. MYA x

Rated 5 out of 5 stars

Went to have my first appointment today…

Went to have my first appointment today at Mya! The girls Rhian, Laura and Amanda were amazing and made me feel so comfortable! Dr giannas also made me feel so welcome and comfortable! Thankyou so much! Can’t wait now for my operation!

21 April 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Sasha, thank you so much for sharing your feedback. MYA x

Rated 5 out of 5 stars

5 star ⭐ ⭐⭐⭐⭐

The whole experience has been a dream! Everyone from the nurses to my surgeon has been so friendly yet professional. Rachel who has looked after me after my surgery was a superstar, sad not to see her again! Thank you MYA!!

7 March 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Lauren, what a lovely review, thank you so much for sharing. MYA x

Rated 5 out of 5 stars

Mya Surgical consult

I recently visited Mya Cosmetics at the Essex Clinic for my breast augmentation consultation, and I couldn’t be happier with the experience. From the moment I arrived, the team made me feel completely at ease.

Dr Giannis was incredibly knowledgeable and took the time to explain every detail clearly, helping me understand my options without ever feeling rushed. His professionalism and calm manner instantly built trust.

Nicole, the chaperone, was equally wonderful — friendly, reassuring, and attentive throughout. She created a comfortable environment and made the whole process feel much less daunting.

I also had a great interaction with the clinical advisor, who was extremely informative and answered all my questions with patience and honesty. Their combined approach made what could have been an overwhelming appointment feel smooth, supportive, and empowering.

Overall, the team made me feel comfortable from start to finish, and I left feeling confident, well‑informed, and excited for the next steps. I highly recommend Mya Cosmetics at the Essex Clinic to anyone considering breast augmentation.

8 April 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Janine, thank you so much for taking the time to share your feedback. MYA x

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