I dealt with Mike & Daisy from the customer service team, via email. Despite the issue being user error (not consulting the user manual) they were very helpful & prompt in their responses. Would defi... See more
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Commercial Road, TN12 6EN, Paddock Wood, United Kingdom
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This is my second time now purchasing products from mybabiie and the service has always been excellent with fast shipping! The MBX7 Plus Auto-Fold Compact Stroller - Forest Green is beautiful and such a gorgeous colour.
I love how compact the pram is without impacting on sturdiness and the comfort is 10/10! My little boy has loved using it this weekend.

Reply from My Babiie
The items I ordered were delivered in less than 24hours. Ordered black and grey leopard print stroller and spin car seat. The items are exactly what we were after and at a reasonable price. Very pleased so far, can't fault items, ease of purchase or delivery

Reply from My Babiie
Great product and super quick delivery which is perfect when you need one desperately. Love the designs and cannot believe I haven’t come across My Babiie before. Wouldn’t hesitate to buy again hence why I bought two car seats.

Reply from My Babiie
I needed some foldable car seats for a trip abroad and they sent it straight away. Lovely product and fitted nicely in the car. Highly recommended!!

Reply from My Babiie
I found the delivery process good but the returns policy needs looking into they charge the earth for collecting I will not be ordering again from them

Reply from My Babiie

Reply from My Babiie
Ordered premium grade A high chair. From the start great communication. I received my high chair damaged. I got in touch and the person I was chatting to was brilliant. (Edralin) Asked me to send photos of damage, which I did and then she arranged a convenient pick up. (Which was the next working day) all I had to do was secure it in the packaging it came in. Then I got my refund a couple of days later - this was because there wasn’t anymore chairs available that I ordered or they would have sent me another. The high chair looked brilliant. Sturdy, and the chair padding was very thick. Shame it came damaged but cannot fault their customer service. So thank you.

Reply from My Babiie
First time ordering from this website, and I'm very impressed! Car Seat for my baby granddaughter. Arrived super quick, well packaged. Couldn't be happier. Will definitely order from here again. 🌟

Reply from My Babiie
Brilliant service very quick delivery & please with my order

Reply from My Babiie
Very disappointed with this travel system. The attachment needed to connect the car seat to the stroller is missing, which means I cannot use the car seat with the stroller as intended. There is no point in buying a travel system if an essential part is missing. I expected everything advertised to be included.

Reply from My Babiie
Ordered a car seat for my granddaughter and it is absolutely beautiful, I love it that much I ordered a second matching one for my other granddaughter for when she is old enough to go in it.
I accidentally wiped it down with Milton on my cloth and it spoilt the case cover. I contacted Babiie and they helped me sort out a new cover for it.
I made a mistake when ordering and they very kindly rectified it and sent me the correct cover out.
Above and beyond 5* customer service.
I would definitely have no issues recommending this company.
A special mention to Mike from customer services who resolved my issue quickly and efficiently.
Deliveries are also amazingly quick.

Reply from My Babiie
Ordered a car seat with them, it looked nice on the photos and a very good price £95 with a discount code.
It arrived in the next day which was very quick and the car seat is beyond perfection. Better than all expensive car seats out there.
I have for my daughters expensive car seats that are not soft at all, and bought this for my third in forest green, couldnt believe how soft and comfortable it is, so easy to put it in the isofix, 360 work really easily no need to use force or anything, the color and the material looks so posh, no one thought i bought it for £95. It does the job and it looks posh and expensive.
Great buy and will suggest this to my friends

Reply from My Babiie
I couldn’t believe how fast it was delivered, 1 day delivery! Easy to install, and my son seems very comfortable in it. We got the isofix high backed booster. They’re very aesthetic too! Very impressed.

Reply from My Babiie
Premature ask for feedback on my experience when my purchase has not been delivered yet…

Reply from My Babiie
Amazing travelcots, I’ve brought a few things from babiie and the quality has always been fantastic

Reply from My Babiie
Easy to order, very fast delivery, great car seat my granddaughter is going to love it!

Reply from My Babiie
Easy to order, really fast delivery.
Set the stroller up easily with the instruction manual, very good quality
Thank you x

Reply from My Babiie
Great service quick delivery. Excellent Car Seat. Well worth the money

Reply from My Babiie
Quick delivery had a issue with order but got sorted straight away very pleased with my travel pram set had loads of compliments its very sturdy looks amazing

Reply from My Babiie
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