MyBedFrames Reviews 

Exceptional service & lovely bed! Thoroughly recommend.

Update 28.07.2023
In the last week or so someone came out to have a look and inspect the sofa, and the report was terrible with lies, it said I didn't report the arm coming loose, which I did, I have emails of everything I have reported with pictures, and someone must of pulled it off, more lies, it said that I appear to work from home, so the sofa has had too much use, which I don't WFH all the time, I got this sofa in April, reported the issues in May, and someone finally came out in July, and deemed it fit for purpose, when it's only for for the bin, i can the feel springs under my backside, the arm fell off due to the screws being too small, now the back as come loose as well, I'm 14st7 so weight isn't an issue.

Be careful if you order, as I am now hundreds out of pocket, I am seriously considering taking this further.

I ordered a sofa back in April, after about 2 weeks I could feel the springs under the seat ( I'm only 14.7 stone ) now one of the arms is starting to fall off, they slot on to a metal bracket, I have tightened the screws back up, but they just come loose again, in my opinion I'm sad to say this sofa is not fit for purpose. I will be taking this further, I reached out to the company, who asked for pics, then said someone would come out, I haven't heard anything since, the sofa is about 3mths old. Don't like leaving negative reviews, but sadly this sofa is terrible quality, and doesn't reflect how it looks build wise in the pictures.

Very quick delivery. Excellent bed. Looks great. Very comfortable. My son loves it.

Bed was out of stock called several companies, only My Bed Frames said they would call me & they did, swift delivery & good customer service from Nadia & Louis.

Louie was the most helpful man during the process. Of having bedroom furniture delivered. He was professional and communicative. He texted and called me regularly to keep me updated and reassured about the deliveries. He was really understanding.
A brilliant job by him! I really appreciated it as I had been very ill and was not as confident about buying on line as I had been previously. Please thank him.

This bed frame is not oak, its not even oak veneer. There is a general lack of quality and Im afraid its simply not worth the money.

When there was a small problem relating to the delivery date of my bed frame, the communication from the seller was exceptional. I was kept fully informed of the situation and with the minimum of inconvenience the item was delivered as arranged. However, it was a real shame that the poor service received from the lone delivery driver marred the experience. His manner was sourly to say the least and it was very clear he was not happy that he had to climb 12 steps to reach my front door. There was no hello or goodbye just a couple of grunts. what a shame.

Terrible customer service experience.

Absolutely terrible service. Started by only delivering half a bed and then, despite being told exactly what hadn't been recieved, send mismatched parts one after the other. It ended up taking over a week and a half to receive all the pieces for the bed because they insisted on not sending the original missing box but instead parts in bits (and when they did, eventually, send the second box they didn't even send it for the right size bed), despite there being the reiteration that the bed was for a disabled person who desperately needed this sorted asap.

Kept promising next day deliveries on missing parts but that was never the case and as an 'apology' they refunded less than 10% of the total purchase and, after a complaint letter was sent, entirely stopped responding

The bed arrived promptly and put in the upstairs bedroom. It was easy to put together and I am very pleased with it.

Company doing very well 👌. Delivered in time.

Online ordering was easy,the delivery man was helpful and polite.the bed was better than I’d hoped for,it well made and the fabric on the sides of the bed and headboard was of quality material overall I’m extremely happy with my purchase

Fast delivery. Bed frame and mattress decent quality.

Seamless ordering, quick efficient delivery. Product was excellent build quality and all components work very well. High recommended

Excellent service. Lovely chair.

Bed exactly as shown and looks good in our spare room. Only problem was with inserting the screws. It took much longer as they were tricky to insert and screw in properly. Mattress very comfortable for an inexpensive one. Loads of room for storage boxes under the bed as well. All in all the bed has a unique look at a very reasonable price.

Fast and efficient service and good quality product delivered. The guys practically ran upstairs with three heavy bed part packs and saved my back!

Good communication throughout, delivered on time and the sofabed is sturdy and of good quality. Looks classy too, very pleased.

I was sceptical that I would receive solid oak at the price, but it was beautiful high quality wood. The instructions were simple and easy to follow, in fact I was able to assemble the bed alone even though it said two people were needed. Assembly and instructions were a lot simpler than a well know supplier of Swedish furniture generally provide. I would recommend this company to anyone. Great product, excellent quality.

It was easy to order on the website and follow up regarding delivery was excellent.
The delivery drivers were also very helpful

Lovely wardrobes just as described.
Very good quality and stylish. Could’ve been made to fit in the alcove we wanted it for.
But say instructions to put together no problems at all.
Will definitely be using this site again.