DISHONEST AND BAD CUSTOMER HANDLING. I went here with my GF to check out a pair of shoes and the lady here was very nice at first and she helped me find my size and even gave me a pair of sock... See more
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Crockett & Jones Coniston boots arrived in Canada very quickly by courier with excellent online tracking , were as described on website and in good condition,right size etc. They were nicely packed, i... See more
The shopping experience has been great, probably because I found the Alexander Mcqueen shoes that I was really looking for but on the other hand my payment app didn't work at first and Ina from the... See more
I am very impressed buying from Budapester, the package arrived very fast via DHL, no need paid extra tax becouse already include. The product is highly branded. Very recommended seller
Company details
Written by the company
Mittlerweile zählt MyBudapester.com zu den weltweit führenden Adressen für Schuhe, Taschen und Lederaccessoires der begehrtesten Designer. Seit seiner Eröffnung konnte MyBudapester.com einen treuen Kundenstamm für sich gewinnen, der von Liebhabern luxuriöser Klassiker bis hin zu jungen Trendsettern reicht. Unser Onlineshop MyBudapester.com ist geboren und bietet das Beste von über 120 internationalen Top-Designern - und das rund um die Uhr - weltweit. Die Verwendung der neusten Technologien im E-Commerce haben MyBudapester.com rasant zu einem der führenden Retailer für Luxusgüter im Internet gemacht. Seit dem 01. Juni 2024 gehört MYBUDAPESTER zum Berliner Premium Schuhunternehmen SHOEPASSION Durch den Zusammenschluss ergeben sich viele Vorteile für Sie als Kunde: - Erweiterung des Sortiments um hochwertige und handgefertigte Schuhe, Taschen und Accessoires - Verbesserte Benutzererfahrung durch kontinuierliche Optimierung des Shops - Erstklassiger Kundenservice durch die gebündelte Expertise von MYBUDAPESTER und SHOEPASSION - Exklusive Angebote und Sonderaktionen
Contact info
Wolfener Straße 32-34, 12681, Berlin, Germany
- +49 (0)30 609 83 70 12
- kontakt@mybudapester.com
- www.mybudapester.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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First time ordered
First time ordered, nice website, nice brands, easy paiement & fast delivery . Happy costumer !

Reply from MyBudapester.com
DHL shipping fast but The store…
DHL shipping fast but The store packaging super slow I was wondering there’s another fake website all not.
The package is well received and shoes look gorgeous

Reply from MyBudapester.com
Great quality and fast shipping
This is the first time that I ordered something from Budapester. My bag arrived pretty fast even though I live in Toronto and it came all the way from Europe. The bag looks just as good as the picture. I'm very satisfied and happy with my purchase.

Reply from MyBudapester.com
Horrendous service!
Bought a pair of size 10 shoes and ended up getting 2 shoes of different sizes - one size 10 and the other size 7. Not even close together. Then I had to fight hard for a response to get a return reference. Eventually after getting the return slip, it took them a long time to refund me, following numerous emails and attempts at calling. These guys are quick to take your money, offer appalling service and then ridiculously slow to return your money. Very unprofessional! Avoid like the plague!

Reply from MyBudapester.com
AVOID IT IF DO NOT WISH TO LOSE YOUR MONEY!!!
Have never received my order made on 28.11.20 for nearly £1300. Hundreds of calls to DHL parcel and mails to MyBudapester with no reply. They reply only reviews here actually. Claiming money back through my bank so nearly for 3 months neither my order or money back. DHL PARCEL admitted that they had damaged my parcel but My Budapester did not take any steps to investigate it and they did not refund despite all my complaints. You should think 1000 times if you are ready to lose your money and to claim them through your bank only as the retailer never responds and never takes any responsibility. The worst retailer and the most terrible customer experience for the whole life. order number 100236827 from 28.10.20

Reply from MyBudapester.com
Happy with the experience
My order arrived safely, nicely wrapped and cushioned with protective packaging. There was a slight delay, a warning to that effect would have been useful. However, I received exactly what I ordered and in a relatively timely manner. All good.

Reply from MyBudapester.com
Enjoyed my order
I made my order on 31.01.2021 and get it on 08.02.2021 in Estonia. Pretty fast, although promised delivery was 05.02.2021. Nicely packed.

Reply from MyBudapester.com
First buy and everything was perfect!
This was my first buy from MyBudapester and everything was smooth from order to delivery. The shoes I received are as I expected and match completely the description and images on the site.
Delivery was fast and the packaging was robust and protective. Definitely I would buy on MyBudapester again!

Reply from MyBudapester.com
Great purchase
The sneakers are beautiful, I’m very satisfied, delivery was fast. I will definitely buy from you again!

Reply from MyBudapester.com
Excellent service …
Very good service from also english speaking staff. Package arrived a few days later than first indicated, but when it first arrived it was a pleassure to open. Very delicately wrapped, and the shoes looked very good.
However, unfortunately they where a bit too small, and now I have to return for exchange.
But I guess this will behandeled smootly.

Reply from MyBudapester.com
Fantastic service! The item arrived on time and in a…
The item arrived on time and in a beautiful package. Fantastic service we will definitely use this company again in the future.

Reply from MyBudapester.com
Will see...
The seller advertises fast delivery and that ‘the merchandise will be ready for dispatch one business day after the receipt of payment, at the latest’.
They also inform they “process and send orders during their main service hours, Monday to Friday, from 10:00 am till 7:00 pm EST and Saturday, from 10:00 am till 6:00 am EST.
I placed an order on Jan 27 at exactly 1:36pm EST.
Today, Jan 28, at exactly 9pm EST I haven’t received a shipment confirmation yet.
This being said, I will send an email asking for an explanation and status of my order, which should be answered within 24h which is the lead time advertised by the seller. Should I not receive an answer in 24h starting now I will drop one more star off.
So basically this is how this works: one promise unfulfilled = -1 star. One action deserving a pat on the shoulder (good customer care) = +1 star... and so forth till I receive the item (or not).
#200010554
Looking forward to an update from the seller.
BS

Reply from MyBudapester.com
This was my first buy from your webpage…
This was my first buy from your webpage and I received my beautiful boots today. They are just as I expected and match completely the description and pictures on the website.
Even the wrapping was beautiful and a had an exclusive feel which made me feel special. Definitely not the last time I use your webshop.

Reply from MyBudapester.com
Good product and very fast delivery
Good product and very fast delivery. The delivery tracingsystem was just perfect. Very nice parcel, it was a joy to open it. From my experience I can recommend MyBudapester.

Reply from MyBudapester.com
The package arrived safely and was…
The package arrived safely and was nicely packaged. Fortunately, I chose the right size. I am happy with my new companions.

Reply from MyBudapester.com
Ok but could be better
Everything was ok, but I waited a bit too long for delivery (more than 2 weeks)

Reply from MyBudapester.com
Order : 100245789
My order is 100245789
I paid for item £296.07 but you refunded me £280.15 so I lose £15.92 in 3 days. I emailed to you a lot of time to tell you I can wait until next week when DHL accept to send the item to the UK but you didn't answer anything. What’s a scam company. AVOID !!!!!!

Reply from MyBudapester.com
My order number: 100245789
My order number is: 100245789
I still waiting for reply from you. I sent few emails but there’s no answer back my questions and Confirmation my order request.

Reply from MyBudapester.com
My item did not exist
I made an order two weeks ago. As one week later I had not received any shippment confirmation, I decided to contact them. It turned out they had not stock of the shoes I have bought so they couldn't not send them to me. I am still waiting for the refund of my 320€.
----
I modify my review because after this the store got in touch with me explaining me the confusion. They had found my item in another store in Hamburg and I finally received my shoes last Friday. They are correct. Thanks for your help.

Reply from MyBudapester.com
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