I used MyCarCheck to do a deep dive on over half a dozen classic cars I was thinking of buying. The reports I got back for each car were invaluable in helping me discount those that had a troublesome... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wow. Paid £4.99 for a check on my father inlaw car before we put it up fir sale. Information received from these guys was incredible. So much information regarding the car. Worth every penny. Highly... See more
I'm not a car dealer but just like to buy and repair. MyCarCheck has saved me a couple of times from buying some dodgy cars, questionable MOT histories and model checks. Pay for the extra check, it's... See more
Pure brilliant – nae bother at all! Used this site for my wee Citroen C1 before — every detail was spot on (better memory than me after a glass of wine 😅). Just ran my new Peugeot 208 GT and it’s pe... See more
Company details
Written by the company
Never buy a used car without checking the vehicle's history first. Start your journey to being car confident by entering any UK vehicle reg number at MyCarCheck
Contact info
Head Office: Strata House, Kings Reach Road, SK4 2HD, Stockport, United Kingdom
- www.mycarcheck.com
4.5
Excellent
291 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
a useful introduction to check my car
a useful introduction to check my car, will most likely use it when looking for a replacement
29 December 2025
Unprompted review
great service ,it done what i expected
22 December 2025
Unprompted review
Wonderful Full of very useful…
Wonderful Full of very useful information
19 December 2025
Unprompted review
I have always used this web sight for…
I have always used this web sight for info on a car I may be wanting to change up to it is directand veryVERY informative,and have passed on to my friends so they get to know what they may be looking for and for them to studdy the contents of the web site.
7 December 2025
Unprompted review
Paid £19.99 for a bundle of checks
Paid £19.99 for a bundle of checks - never received on my account. Contacted via the we numerous times, but to date no response. Will remove negative feedback when I get what I paid for
Update - upgrade to 3 star.
Finally received the credits. A lot of hassle trying to communicate as no phone number or email listed making it very difficult to make contact. No explanation as to why the credits did not get credited to my account in the first instance. I will use the credits and probably look around for an alternative provider that I can make “easy” contact with in the event of issue
2 December 2025
Unprompted review
Reply from MyCarCheck
Hi Mark,
Thank you for contacting us and sorry for the issue with your bundle purchase.
The missing 5 credits have now been added to your account and will be used automatically on your next comprehensive checks.
We also noticed you purchased an additional single comprehensive check this morning, so we’ve added an extra credit to cover that one too.
Everything should now be fully resolved and your account is credited ahead.
If there’s anything else we can help with, just let us know.
We’d greatly appreciate it if you feel able to update or add a review on Trustpilot.
mycarcheck
DO NOT USE
Paid for a check - money has been taken - no car check. Contacted them several times, but you can only do so through their website, there is no email/address to write to. They have continuously ignored me and not responded to just taking the money.
27 November 2025
Unprompted review
Reply from MyCarCheck
Hi Rebecca,
Thank you for your feedback, and we're truly sorry for the frustrations you’ve had here.
We fully refunded the £4.99 you paid on 27 November 2025 for the basic check on the (2020 Jaguar I-PACE EV400 HSE). You should've seen the refund in your account within 3–5 working days.
Your paid report is available here:
https://www.mycarcheck.com/_c6qmi42f
We also added a complimentary comprehensive check credit to your My Car Check account so you can run another full report free of charge. All your checks are saved in the “My Checks” section when you log in.
Please message us directly through the website if there’s anything else we can do - we’re here to help.
We would be grateful if you would consider updating your review.
mycarcheck
Absolute shit wouldn’t touch these with…
Absolute shit wouldn’t touch these with a barge pole , there hpi data obviously isn’t upto date after using these to do a premium check on a car which came back clear and to find out 4months later that the car I bought was stolen/recovered 2yrs ago , what’s the point of these shit hpi companies? 🤬🤬🤬 you paid the refund 🤣 your supposed to cover people like myself not to buy cars that have history! Other reputable hpi companies I’ve spoken to say that you probably have paid for updates / or subscriptions , that’s why it didn’t show up this incident happened in 2023 , it’s not like a week ago ,!! Stay away people ,
22 August 2025
Unprompted review
Reply from MyCarCheck
Hi James,
We are very sorry to read your feedback. We help thousands of people check their cars each week and a very disappointed to see our service described in such a way. We hope to make all our customers happy with the quality, speed and value of our service.
The check we created for you displayed the data exactly as supplied to us. We do not edit or withhold information.
• On the day the check was run, none of the official data sources (DVLA, Police National Database, MIAFTR stolen register, or the insurance write-off register) showed any adverse history on the vehicle. If the vehicle was not tagged as stolen/recovered then we cannot report that unfortunately.
• Before you left this review you contacted us to express disappointment and we refunded you 100% of the cost, instantly and without question.
We process tens of thousands of checks every single month and supply the correct data that is given to us. That is why hundreds of thousands of people continue to trust and use mycarcheck.com every year.
We believe the language used in this review (“absolute sh*t… wouldn’t touch these with a barge pole”) is unfair and does not reflect the accuracy or value of the service received, particularly given the data was correct as supplied to us at the time of the check and a full refund that was provided.
Thank you,
mycarcheck
Finally a website with excellent layout…
Finally a website with excellent layout detailing the most significant information required to make positive decisions on purchasing second hand cars.
22 November 2025
Unprompted review
An Excellent App!!!
With the (albeit limited) free part working so well, it should be trusted that what you pay for will be reliable & VFM !!!
Plus, they appear to follow policies well, so must have an efficient team behind it ☺️
21 November 2025
Unprompted review
Wrong
Said there was outstanding finance on a car I wanted to buy. 3 phone calls and 2 further HPI checks later, there wasn't any outstanding finance. Don't see the point using them if the info isn't correct.
14 November 2025
Unprompted review
Reply from MyCarCheck
Dear Joe,
We are sorry to hear that you are not fully satisfied with your recent vehicle history report.
At mycarcheck, we report the data exactly as it is recorded against the vehicle at the time the check is performed. If your report incorrectly showed outstanding finance, this information was being reported by the finance house itself. We are an independent service, and our checks reveal the data currently held against the vehicle.
We understand that finance houses can sometimes be slow to update their records.
If you contact us through the mycarcheck website (https://www.mycarcheck.com/contact-us), please provide your contact information and the vehicle registration details you checked. We would be happy to refresh the check to see if the data has been updated and discuss a reimbursement or credit for a future check if you are anything less than 100% satisfied.
Again, we can only apologise for the inconvenience this may have caused and reassure you that at mycarcheck we always aim to help all of our customers get the best, most accurate and up to date information recorded against their vehicle. In these situations, we can only report the data as it is provided to us at the time of the check.
Please get in touch directly and we will certainly do our best to resolve for you.
I'm not a car dealer but …
I'm not a car dealer but just like to buy and repair. MyCarCheck has saved me a couple of times from buying some dodgy cars, questionable MOT histories and model checks. Pay for the extra check, it's worth it.
9 November 2025
Unprompted review
Been using for 10 years
Been using for 10 years, nice and easy and the reports are useful and the comprehensive bundles are great value
4 November 2025
Unprompted review
Hpi check
Quick and easy to use gave me peace of mind before purchasing the vehicle
1 November 2025
Unprompted review
Quick and prompt service
24 October 2025
Unprompted review
Thorough detailed report
Thorough detailed report, thank you.
The report was a fraction of the cost of your competitors.
18 October 2025
Unprompted review
Pure brilliant
Pure brilliant – nae bother at all!
Used this site for my wee Citroen C1 before — every detail was spot on (better memory than me after a glass of wine 😅). Just ran my new Peugeot 208 GT and it’s perfect again! Quick, easy, and nae hassle. Honestly, if only everything in life worked this well — I’d be flying! 🚗💨💙
15 September 2025
Unprompted review
On our way to view a car thought we…
On our way to view a car thought we would do a quick check found it has outstanding pcp so happy we checked
£8.49 well spent
11 October 2025
Unprompted review
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