MyCarNeedsA Reviews 1,425

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I had difficulty understanding the contact operator. This is only a booking service. Less persistence in the first contact stage would be better. I really don't want to be filling in reviews on a boo... See more

Company replied

Rated 5 out of 5 stars

Supplied the most competitive price for the work required. Very easy to accept and arrange. Very professional handling and very clear picture of the next steps in process. No catches or sign ups.... See more

Company replied

Rated 5 out of 5 stars

I contacted Peoples/Ford in Speke ,Liverpool on the Monday 12 January 2026 and arranged to get my Ford Galaxy MoT tested for the next day. When I arrived, I was dealt with, very courteously and stra... See more

Company replied

Rated 4 out of 5 stars

Got 4 quotes the same day and got an appointment sorted the following day. Only suggestion I would make is the site needs to be clearer about the process. When you click 'make a booking' you don't imm... See more

Company details


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3.5

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 14% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Great idea but…,

Great idea but even though I put my vehicle details in and received quotes, when talking to the garage they couldn’t do my van!! Urghh such a waste of time

22 February 2023
Unprompted review
Rated 5 out of 5 stars

Really good system

Really good system, I received valid quotes for the actual job I had requested and was able to book this once I had decided where to go. Price was honoured for the work quoted without any issues. I'll use again whenever I need a price quoting as it's surprising the difference in prices.

21 February 2023
Unprompted review
Rated 1 out of 5 stars

ASKED FOR QUOTE TO REPLACE A LEAKING…

ASKED FOR QUOTE TO REPLACE A LEAKING OIL COOLER SEAL ON A E350 MERCEDES V TYPE ENGINE . FAULT IS CORRECTLY DIAGOSED . EVERY BUSINESS ON HERE THEN TRIED TO GET ME TO PAY FOR A NEW HEALTH INSPECTION FROM £29.99 TO £60 AND IGNORED THE ORIGINAL REASON FOR THE INQUIRY. DONT NEED A HEALTH CHECK JUST A CORRECT ANSWER TO MY INQUIRY. WASTE OF TIME AND EFFORT !!!!

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Perfect I contacted “My car needs a” on Sunday

I contacted “My car needs a” on Sunday. I got three quotes. One was expensive. One didn’t reply to my question. So I contacted the third, on Monday. They booked me in for the next day. I arrived on time. They had the car sorted in 45 minutes. The car didn’t need any adjustments, wheels where switched around tyre pressures brought up to spec. And they didn’t charge me. Perfect.

7 February 2023
Unprompted review
Rated 1 out of 5 stars

Poor In/Out service and contact

Got the garage a little before my “booked” time. This was 40 min to 1 hour job. After zero contact I re visited and asked for an update to be told my car would be next in line. 1.5 hours later again after zero contact I revisited to be told that they could not do the job due to come back office computer update failure.

14 January 2023
Unprompted review
Rated 5 out of 5 stars

Always Trustworthy.

You made it so easy for me to book my annual MOT and service by sending me a reminder and getting me the quickest quotes. Thank you

4 January 2023
Unprompted review
Rated 1 out of 5 stars

Be Careful

Used this site a few times. Never once had a competitive quote. All quotes have been 30% higher than main dealer price.

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Have used several times before and will continue to use. Adds piece of mind to the experience of owning a vehicle

15 December 2022
Unprompted review

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