My Cruises Reviews 1,003

I have just booked a trip to India for myself and my Daughter. I left home at 19 years old to travel over the other side of the world and still travel. I have at times had good service but the servi... See more

MyCruises organised a great package at a reasonable price. It included returned flights, 3nights in the Hilton Hotel in Darwin with breakfast. Day trips in air conditioned coaches to Litchfield Natio... See more

Shazed Hameed was our consultant. He was timely and secured us a good deal on an almost sold out cruise in Japan. He then went the extra mile to secure us premium economy seats at a good price. We are... See more

Martin Karanicolas was our consultant when we enquired about the Grand China Tour and he provided us with excellent service. He gave instant responses to our (many) questions and this made our choices... See more

Would never book again. Happy to take your money but then no service post payment . Buyer beware as the flights they book may take you around the world to get to one destination meaning your packag... See more

Firstly my phone call was answered promptly and both people I spoke to were very well mannered and friendly. Secondly, Hannah was very helpful answering my questions about my trip and spoke politely a... See more

I have been looking for quite a while searching for a suitable package for celebrating my wife's birthday. With your agent Laetisha Baldan's considered assistance she answered all my questions. Once... See more

Hi Lacinda, Had dinner with friends we are travelling with and they received an email informing them of flight change from Las Vegas to LA. This 1 hour flight has turned into a 6 hour journey whi... See more

Ben answered my questions relating to flight preferences and extra nights which provided me with confidence in my decisions and I then received upfront confirmation for these details. He also provided... See more

I rang My Cruises with an unusual request today. I needed an image itinerary of a My Cruise trip we took October/November 2025. I want to put the photo image map in a Photo book I am currently creatin... See more

Absolutely excellent help from Ben Whinham, an Aussie voice with Aussie understanding. I have most certainly found a travel specialist that will expand our travel horizons. Just booked the 14 Day Chin... See more

Spoke to Jamie today and was extremely helpful in giving us the info we needed. Not like other companies who take your money and offer no after sales service won’t mention there names. This issue is w... See more

Keira was very helpful by answering all my questions, updating my booking and also sent an email to me to assist me in being able to access my details on your site. This will make my life easier movin... See more

Our experience with My Cruises, is that they provide a complete customer value experience and top service delivery. Our recent experience with Ben Whinham was respectful, thoughtful and thoroug... See more

Thankyou My Cruises. This is the 2nd Holiday that we have booked through yourselves. Victoria was ever so helpful, kind, understanding and pleasant. Once again, your wonderful Sales Team have been... See more

This is our 3rd My Cruises booking, with one cruise completed. Pani Reti on this occasion was very helpful in reserving our preferred cabin position and assisting with advice on Royal Caribbean crui... See more

At first contact, My Cruises was great but there was a long period afterwards of not receiving any confirmation of deposit or booking details . After a few email & phone attempts, Gabby Singh finally... See more

I decided to upgrade Train Travel in Italyu with My Cruises and was attended to immediately with this request. There are four adults travelling and it was so easy to get this organized. There... See more

Pani Reti helped me in booking our cruise very professionally. His knowledge of the product was excellent and it only took one phone call to have everything sorted. Looking forward to receiving the sa... See more

Shezad Hameed is our travel consultant. I would highly recommend him to anyone who wants to book a cruise. He worked after hours for us, making sure that bookings were in order & deadlines were adhere... See more

Making a booking with MyCruises is always so easy. I have booked in the past and again a new booking. On all occasions your staff have been friendly and knowledgeable. I have had the pleasure of bo... See more

From the moment we booked our tour with Flight Centre it has been a great experience. The staff have gone out of their way especially Mike Long I asked so many questions and he just went out of his... See more

Holiday booked for later this year but had a need to clarify an 'out of the box' question. Hannah listened and took on board my issue and undertook to request from others an outcome and respond asap... See more

Electra was an excellent contact. I have poor eyesight anf she helped me. I actually failed the phone payment and she phoned me back quickly, I would have been distraut if I had to start againand w... See more

We’ve just booked our next holiday through MyCruises — New York, Miami, and a Transatlantic Virgin Voyages cruise to Morocco and Spain — and once again the experience was absolutely seamless. We we... See more

Pani from MyCruises was very helpful when booking the cruise. His manner was very pleasant and he explained all details very clearly. I would highly recommend asking for Pani when booking your next cr... See more

It has been an absolute delight booking our holiday once again with My Cruises. Sharon Taylor was our consultant and was extremely helpful. She was very friendly and extremely knowledgeable and profes... See more

After booking a trip with MyCruises I had to contact them with a couple of questions. Fortunately I got Holly Hawkins on the phone at MyCruises. The service that Holly gave me was exceptional. She has... See more

Second time I have used them , first time they were seamless , but I booked my own flights . This time I booked everything with MYC was told I could arrange with the airline depar... See more

Thanks t Sharon King and My Cruises for the great Hotel (The Rocks). We had a wonderful holiday on our cruise. Stopping off at different ports from Sydney to Adelaide, Tasmania, Melbourne and Eden... See more

I wanted to thank Rachael Chandler for providing exceptional service. She went up and beyond ensuring all my queries have been resolved. Excited for our Classic Europe tour this Feb 2026. Highly recom... See more

Your service was outstanding, we decided today to get a quote on different airfares and knew we had only a short time to get this sorted . Our quite was received very quickly and the price was excell... See more

10 days before our trip was due to start we had no airline tickets, no hotel bookings and no contact from Mycruises since the day after the original booking last December. It took three emails to g... See more

We had a smooth and seamless booking experience with Ben. I phoned to make an enquiry and with Ben’s excellent knowledge of the tour, connected my husband who was equally impressed, and we ended up bo... See more

The agent we dealt with was great! He explained everything and answered all my questions clearly and patiently. He also rang me back immediately when I sent an email with yet another question! The cru... See more

Incredible service from Laetisha Baldan at My Cruises. As someone newly diagnosed with Type 1 Diabetes, I was feeling quite anxious about booking and travelling overseas. Laetisha took the time to c... See more

Don't use this company, worst experience ever, hundreds in extra costs that you have to pay, this company should be investigated, once you have paid you are on your own, don't bother trying to... See more

I've booked many holidays through My Cruises, and I always have great experience. Some of the holidays they offer are just amazing and well planned. Highly recommend.

This cruise booking company appears remarkably adept at creating problems, yet consistently unwilling to take responsibility for resolving the issues they themselves contribute to. When we e... See more

Our consultant Pani Reti was extremely helpful and explained everything to us getting us the best available deal at the time. He listened to us and as we were overseas and unable to access our details... See more

Matthew was the perfect front line representative of My Cruises. He had allot of patience in our interactions and help guide me through my questions which there were many!

Kyle was extremely knowledgeable and patient with us. He was very friendly and helpful and got us exactly the package we were after. Kyle explained everything as we Proceeded through the booking pr... See more

We dealt with Jorden Krause, she made the whole experience so easy, she not only answered all our questions she gave us heaps of great advise

Yesterday I rang My Cruises and my call was answered by Sharon Taylor. What a delight to deal with. The cruise, I was looking to book ,was filling very quickly, and it appeared I had missed out. S... See more

Awaiting a phone call from this company and it appears NO ONE wants to deal with the issue. My cruises have booked this with incorrect information using a cruise line that is not the one on the bookin... See more

The entire process was stressful. Total lack of communication. Lots of changes to travel arrangements all the time. Incorrect information given about hotels and star ratings. My cruises was... See more

Ive booked a cruise package through my cruises. I had to cancell due to flights cancellation. My cruises refuse to refund me . Very disappointed and will never use them again . Disappointed customer... See more

I spoke to three agents and all were super helpful Kylie T rang me promptly and Sasha sorted out all my questions as did Joshua giving me information on the Seven seas ship

I phoned to check on a couple of things on our booking and spoke with Kirra who was very helpful and obliging and sorted everything out without any hassles whatsoever.

I spoke to Kyle Wright yesterday to review our ticket requirements and he was extremely helpful and considerate of our requests. He was organised and efficient as well. Thank you for your service

This is the second cruise we have booked with My Cruises. The first cruise was great, so this is the reason we booked again with My Cruises. Pani Reti made the booking experience easy as he talked us... See more

Holly was great when I used the customer chat box for Mycruises. She was patient and very helpful. She resolved all my issues efficiently. Great experience,

I have completed two my cruises booking, one fast paced land tour through Europe for 21 days and more recently cruise in Japan. My advice to anyone booking through this company is check your flights a... See more

Shezad Hameed was fabulous. He was very informative and extremely helpful. Nothing was too difficult and he went above and beyond to help us book our cruise.