Absolutely trash service. They sent me the proof and it looked nothing like the person. I actually sent another photo and, they acknowledged getting it but never made the changes requested. I had h... See more
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Got totally wrong product. No information about return. Contact number is wrong. Bad experience.
and to add to a prior review, if you have an issue with your purchase, this company will delete all of your account info as if it doesnt exist. do not be fooled by the ficticious website. its bogus.... See more
The face looked nothing like the person, it is now a running joke my friends house how bad it is. The person designing it sent me 10+ pictures of it, I gave feedback but they kept sending me the same... See more
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Very disappointed with the service I…
Very disappointed with the service I received from them. I never received my order. They did not helo me track it with the shipper they used. Yet at this address I receive an order every other day.
I wish I saw these when I ordered one
I wish I saw these when I ordered one. They sent a photo of an unpainted version but before I responded, they had already sent it over. Upon arrival, I received the ponytail broken off of the bobble head. I tried to get a refund or replacement, but they stopped responding. I went to PayPal and they didn’t do anything. I went to my bank to reverse the payment. It has been almost 4 months and nothing has come out of it. I’m still waiting for their response.
Doesn't look like the people
I paid for the option to get a proof before receiving the items, and I never got one. These do not look very much like the people in the photos. Also, the man golf bobblehead should have on a hat. He is missing the hat. Either returning for refund, or they're remaking them. And if they don't cooperate, I'll be reporting fraud on my card.
Wish I could give zero stars
Wish I could give zero stars. Total scam. Looks nothing like pictures. Said they would of course include a “man bun” on the male’s head…. Lied… the male had very generic hair. The woman’s hair was broken off when it arrived and only one piece of broken off hair was in the box, so they must have packaged it after it was already broken. communication to them was responded with a “canned” or defensive answer. And then they just ghosted me. They really will take your money and run, and they don’t care.
THE WORST
THE WORST! RUN don't walk AWAY from this company. You will not get what you want. Our bobble heads look nothing like us and they ghosted us when we asked for our money back. Go to a company that guarantees you'll be happy. This one could give two craps about your happiness.
Don’t Order From Them!
I placed an order for a father’s day bobble head for my husband. I sent a side profile picture so they can see his hairstyle (he always wears hats) and immediately contacted them asking can I send a frontal for them to use. They replied right away and said to send the picture. The artist used the side profile picture and said if I wanted to use the frontal it will cost extra and that they will just do a little editing to it. With no other choice since I wasn’t paying more I agreed. I paid $9.99 for a gift box that was completely taped up and ruined upon removing the tape. I paid $4.99 for custom text that was written in sloppy sharpie hand writing that doesn’t fit properly on the front. The color of the outfit didn’t match the advertisement or the body. I contacted them with picture proofs and they replied the first time then completely ignored me after. Would never recommend them! Don’t order from this site! You will not be happy with your custom bobblehead!
Terrible service
Terrible service. Didn't respond to communication during revision, nor any reply on Facebook except the automatic message. Very dissatisfied with the final product which looked nothing like my request. Overpriced and going directly to the trash can.
The item arrived without the custom…
The item arrived without the custom text I paid extra for. The company does not wish to send a replacement, even they are the ones that messed up. Terrible customer service.
Buyer Beware: You may or may not get the item you purchased!
Update:
They told me they would send a replacement if I returned the original item to China which will cost me another $50 USD.
When I told them there is no way I'm spending another $50 to get a replacement, they then tell me, and I quote,"You can absolutely write on the base with a pen."
Are you for real?
total scam company.
and to add to a prior review, if you have an issue with your purchase, this company will delete all of your account info as if it doesnt exist. do not be fooled by the ficticious website. its bogus. there are no warranties or services in existence with this scam company.!!! dont get duped like i did. buy from a domestic country with verifiable contacts. rudy z
The bubblehead does not resemble at all the original picture
The bubblehead did not resemble at all the 2 pictures I shared with them, I explained that I was struggling to guide them to modify it as I am not an artist and I asked if they could get some other "expert" involved. I received no answer, and the product was sent anyway without my final approval. I have just contacted them to ask for a refund (I have little hopes,,,)
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