My Gift Registry Reviews 

541
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Very easy to negotiate the site, only thing I did not like was that PayPal was not a option. I feel much safer using PayPal online than giving credit card info. Although I have a low balance card I us... See more

Company replied

Rated 5 out of 5 stars

Super Great only thing if there were most gifts just sent not buy to bring as live in very remote region so gifts might not arrive in time to bring and gift.

Rated 5 out of 5 stars

Using the gift registry was great: we knew exactly what Ben and Gabby wanted, we could see what it looked like, we had the opportunity to pay for part of something if we couldn't afford the whole thi... See more

Rated 5 out of 5 stars

I've never seen a website like this before. What a great idea to relieve some stress from the Bride & Groom on their busy fun filled day! The site was simple to use and fast in processing. I would re... See more

Company details

  1. Online marketplace

Information provided by various external sources

The world’s most popular Online Gift Registry takes less than 1 minute to setup! Add gifts from anywhere in the world or create an Online Wishing Well instead!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

541 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(541)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy & quick to use

Easy & quick to use.
I would like to have been able to select 2 items to purchase together but couldn’t see any way to do that so had to do it separately which is a bit clunky and feels a bit messy, especially for a wedding gift.

10 November 2022
Unprompted review
Rated 4 out of 5 stars

One of my guests had an issue when…

One of my guests had an issue when trying to make a contribution, an error message appeared. I contacted customer service via their email address and received a response within minutes. They also refunded the test contribution myself and my Mum had made which was greatly appreciated.

I have decided to not go ahead with using the registry for my own reasons, but I cannot fault the customer service responses.

18 October 2022
Unprompted review
Rated 1 out of 5 stars

Beware .. Caution .. Fraud

Beware: it's potentially a fraud website. They took our money for premium service. None of the guests were able to pay as the payments errors out. The phone number provided rings to someone who does not have any knowledge of this website. The email address becomes non responsive after a couple of back and forths.

They are potentially storing credit card information for fraud.

10 October 2022
Unprompted review
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Reply from My Gift Registry

Hello Krish, this is an extremely disappointing review.

Firstly, we don't offer phone support so I have no idea what phone number you're referring to.

It should be pointed out that your original support request was logged on a Friday and our team don't operate on the weekends.

In addition you logged multiple support request tickets, via multiple channels in very rapid succession which actually makes it slower for us to respond.

In spite of this we still attempted to respond to your request on the weekend, outside of our service hours and yet we were met with hostility, disrespect and aggressive language.

Normally that would prompt us to simply disconnect and block you from communicating with us, as our staff deserve to be treated respectfully, especially when we're trying to help you.

However we persisted until we were able to reach a resolution for you.

After all of that, it is very disappointing to see this review from you making defamatory statements about our service which we take very seriously.

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