Poor Customer Service! Good Luck Getting What You Ordered!
Updated: My emails were ignored and the order finally showed up on July 9th. It was missing all of the personalization I paid for and had wood glue stuck to the front. Waiting on a response.
I ordered a Father’s Day gift on their website. The reviews they allow to be posted are stellar. Two weeks later, no updates on my order (it is linked to my Shop app). I contact them repeatedly. Was told via email and the text app it had been shipped, but the carrier had not provided a tracking number. Several days later no updated information. They now admit it hasn’t been shipped, the canned responses will not provide a delivery date or date to be shipped and they refuse to refund my money. Went to Facebook and others are having similar issues. Very poor customer service and good luck getting your gift.