Tried to order on line but slight problem with payment going through. Phoned, spoke with Andrew. Very pleasant and took order. Arrived in 3-4 days. Very well protected. Contacted company for further... See more
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Company details
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Low energy lighting doesn't have to be ugly, so save the planet in style with fantastic energy saving lighting!
Contact info
20 Highlode Industrial Estate, PE26 2RB, Ramsey, United Kingdom
- 01480260036
- info@mygreenlighting.co.uk
- www.mygreenlighting.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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Early days
Early days, just ordered a down lighter
Strange I know(single down-lighter) long story....Any-hoo, found similar, if not identical to what I was after. Quick search of
website, rather nice too. Easy purchase, now
Just the waiting game for item to drop.
Only four stars at the moment all going well and I'll up date later. Oh no Pay-Pal!? Really!
Mik
No issues at all
Great experience, speedy delivery and great price, thank you, would recommend.
Excellent service
My experience with My Green Lighting has been excellent from start to finish. I found the website easy to use, quickly found the product I wanted, and when there was a problem with my delivery Kate was quick to respond and extremely helpful. It was so reassuring to know that I could speak to somebody directly. Highly recommend.
Do not use this company
Bought a side light at £108, cracked when switched on - asked for a refund and was told that I would need to pay to return the light.
The company offered to replace the part but why would I want to keep an item that broke straight away.
If I could rate My Green Lighting zero…
If I could rate My Green Lighting zero stars I would. I placed an order and prior to placing the order I was told by a representative that I would be guaranteed next day delivery if I placed the order before a certain time frame. They claim that they never said that and they don't record calls. My item was delayed and they even shared fabricated information that they claim was from the courier. I spoke directly with the courier who confirmed that what I was told was nonfactual. When I saw other reviews, I believed that this was a solid, well-trusted company. Would not recommend purchasing from My Green Lighting as they lack in service and accountability. Please avoid at cost of disappointment.
They have the best customer service team!
I originally bought a couple of light bulbs but found out I chose the incorrect fitting (the packaging for the bulbs was brilliantly packed, no worries they'll break at all!). I spoke to customer service team and they have been so helpful with the refund and also finding a selection of the correct bulbs I could use and also explaining the pros/cons to different lumens, sizes, specific to my uses. I couldn't ask for better service and will be highly recommending them over Amazon/any other company. Extremely impressed with the care they take with every query I had (I had a lot!) 5* company!
Excellent Customer serviceI had a faulty light fitting and…
I had a faulty light fitting and thought it was the tubes, so I ordered some from My Green Lighting. When I received them it turned out it was the fitting itself which was faulty and that fitting is no longer made. When I contacted My Green Lighting they agreed to take them back for a full refund which was processed very quickly.
Excellent Customer Service
I had ordered four under cabinet lights and one casing had a mark. The communication with the help desk was excellent. They sent a replacement within three days. Very good service! Good quality of the under cabinet lights.
Excellent customer service
Purchased a light fitting at a very good price. Unfortunately there was a manufacturing problem with the light. Contacted My Green Lighting who were exceptionally helpful and arranged a new and fully checked item to be sent to me. Good traditional style of service
New toru led kitchen cabinet lights
I purchased some new led under kitchen cabinet lights from my green lighting, on the Saturday, my parcel arrived at my preferred address on Wednesday--when I was able to go through my items at the weekend, I realised I needed to order a few more items, they were also promptly delivered to me within 48hrs.
All now working perfectly.
Thankyou my green lighting.
I had a small problem with an Emergency…
I had a small problem with an Emergency LED Light kit I purchased from MGL , the retaining arms were missing, I emailed MGL and they immediately contacted their supplier, who then immediately sent out a replacement that I received the very next day.
Extremely impressed with their MGL's response and quick action and to their suppliers with their prompt action at resolving the issue. Gold Stars to both companies. Thank You.
Really helpful on the phone
Really helpful on the phone; gave great technical advice; product arrived quickly and did exactly what I needed...definitely recommend!
Amazing service
Amazing service. Gave me information I needed and made the ordering very clear, Prices very good and delivery fast. Light in kitchen now installed.
Strip lights for under cupboard
Have purchased previously without any problems
LED under cabinet linked light fittings
Whilst I was searching for some replacement fluorescent tubes, I came across mygreenlighting who were able supply an LED equivalent at an extremely excellent price and delivered in only a couple of days.
All fitted and working in only an hour! Very pleased with the results.
INTERMEDIATE SWITCH …
Got what I requested online,well packaged arrived as scheduled fitted and working .Seamless service very pleased.
Fluorescent tubes
I ordered two fluorescent tubes on Friday last week. I had tried another supplier and they were worse than useless. The tubes arrives the following day - Saturday - very well packed, and they were just the job !
I haven’t placed an order with My Green Lighting before but I will do so agsin.
Excellent service !
Avoid.
Avoid.
I ordered 2 lights for my new kitchen.
The sent me one envelop with 2 different boxes inside and only one was complete. The second had only cable and fixture. They "forgot" the actual light.
When I contacted them, they called me a liar.
Wide range of lamps and comprtitive pricing
Since my retail outlet closed I have been looking to find Integral lamps without success. A short internet search took me to 'My Green Lighting' and they came up trumps. They seem to stock everything and more. I didn't make a price comparison beforehand but they are surely quite cheap - how do they do it? So pleased with the rapid delivery of the 5 lamps I ordered and I will be a returning customer. Thank you.
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