My Green Lighting Reviews 

I ordered two external lights to sit outside my front door. One broke after 4 weeks and My Green Lighting wouldn't send me a new one until I'd posted the faulty light back to them (at my expense). I then received a new light and had to pay an electrician to wire it in again. The light broke within 4 weeks. The electrician was called back to look at things, and reported that the light supplied was faulty. I asked My Green Lighting to send another light and cover the cost to install it. They were very rude in their correspondence, they put all the onus of finding a resolution on me and refused to supply a new light or reimburse me for costs. My Green Lighting need to take a big lesson in customer management. Very disappointed.

Very easy to find the item I required also the support from the company was very good

Great company and great product
Hard to find a rewirable cable end C8 type connector which they have and the only place I could find such an item.

Great service. Had a query and they were easy to contact and fantastic at sorting it out for me. Absolutely recommend them... old fashioned personal service in a thoroughly modern company with great products.

What a fantastic company and staff nothing was a problem when I was looking for replacement lights for my wall unit went beyond my expectation to get me the correct ones and a fantastic price , delivery time was excellent my wall unit looks like new thank you My Green Lighting

Easy, user friendly site. Found immediately what I wanted and at a competitive price.

Very easy to use website and ordering. Amazed that my order was dispatched on the day l placed it. Well impressed!

The product is awesome (till now.:)). Delivery was quick and packaging was decent.

I always get good service from My Green Lighting. Not only this, the oven lights lasted a zillion times longer than the ones I got from the supermarket or the local shops. So you can see, this is a plus and very energy efficient. I would rather wait until I have a bundle to buy rather than pop to the local shops.

Bulb a perfect fit and works fine. Luckily I was able to check it was a bulb and not a fitting fault as I have 2 the same size (20W T4 flourescent). Reasonable price, quick dispatch although the Post Office were a little slow getting them here, but I guess the Queen's funeral/Bank Holiday didn't help.

Great Company to deal with and an easy to use Website and Order System. Very efficient and will certainly look to use them ongoing.

After failing to get an order arranged through two other large companies as too complicated it was a pleasure to learn of MY GEEN LIGHTING which was very straightforward and cheaper. Very impressed so far.

Items as described, well packaged, delivered before time and work as expected. Great experience e2e. Will be buying again.

I ordered some bulbs yesterday afternoon and they arrived this morning. Very easy website to find what I wanted. Kept informed all the time. Will definitely use again.

Bought a few lights from them over the last year or two. Unfortunately one developed a fault after 6 months or so. Really slick returns process, quick, free and instructions were clear. Replacement sent within 48 hours with no quibbles. Very impressed.

Never had a bad experience. Allways got what I wanted, on time, mostly early. Can't fault em. Genuinely impressed. Used quite a few times now. Highly recommended. 👍👍.

Excellent service! I received a phone call from Kate to say the bulbs I had ordered had changed, and was encouraged to look at alternatives… which ended up being better and cheaper.
Very impressed

Thank you for an excellent service and good range of products. I am delighted with my new Shake 3 light from Searchlight. Great quality, easy to fit and makes a great impact. Tempted to buy a second for my other
bedroom! Thanks

This is probably one of the worst customer consumer experiences regarding returns of faulty items ever experienced, they simply denied the item was faulty and just kept the item and only gave a partial refund after claiming their freepost fee back. I never asked for a refund and requested a replacement but their actions forced me to purchase the same item because it was 1 of 10 lamps and had to match. Reading other trustpilot reviews regarding returns it seems others have had a similar bad experience.

Shocking customer service, unfairly charged for “damaged packaging” upon return. This packaging was not damaged it merely had a returns label stuck to the package.