Myhippostore Reviews 

Never received my order. No telephone number, no reply to emails, no refund. I spent almost £100. Be warned!

Ordered two packs of my beloved Zambezi beer from them. Tracking number provided but goods returned midway during delivery. All follow up emails to them have had no response, no refund provided so I am now having to claim back my money from the bank. Very very poor, don’t let the cheaper prices on their website fool you. They do not deliver what you have paid for. Please don’t waste your time and money

No customer service, received incorrect order but couldn’t reach out to them. Gave 3 stars as part of the order was okay and delivered on time

Very happy with my experience with this online store. I have made two orders, several months apart and both have been smooth without any hassle. Tracking provided and fast delivery on both occasions. I bought some soft drinks which had just a few months left on the expiry but these were reduced in price so can’t complain. I havnt had a need to contact their customer service so I can’t comment on that. Will likely order again!

No response to emails.
Been 4 days, no tracking number provided. Used them before but after this never again.

Don't waist your time and money. Go elsewhere.

Absolutely brilliant! Have ordered a few times before and it has always been fast delivery and products are always to a high quality.

What I ordered is what I got really happy with my purchase

I have been a loyal customer and the items are good. However, i had a problem with my last purchase. I emailed them 3 times on the email on the website. Hippo store has no customer service number and they do not respond to emails.
Therfore, I have received no help at all.

Ordered more than a week ago but have not yet received my order. They do no have a contact telephone number and do not respond to emails - I have 3 emails with no reply. Terrible customer service, why bother to run a business when you don't respond to customers. Would not recommend!!!!

My order has not been delivered for a week but no contact no to call and they do no respond to emails

So l made a recent order with them of Stumbo’s, floyds all purpose seasoning, short bread biscuits, mazoe blackberry and 3 six pack cans of creme soda, pinut and cherry plum. This order was very expensive to start with and costed a little under £46. First of all, l got the order early thankfully but the packaging was a disaster. The box was delivered ripped already. They send me 1 aromat seasoning instead of the 2 floyds l ordered. Stumbo packet was ripped open and looks like some of the sweets were taken out. The cans were dented in they’re original packaging and this is very concerning considering the health and safety policy of canned goods. I’ve contacted them with regards to this issue, yes they responded to the Stumbo and seasoning and offered me refund. However for the cans that costed me £8 per 6 pack, I’ve heard no response. This is very unprofessional of them. I’m not happy about this at all hence that’s why l’ve put up this review to help other buyers out there. All lm asking for is to be compensated for the damaged goods they sent me given that l’ve sent them pictures and everything for it.