MyHoliday2 Reviews 

481
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable local guides, wonderful itineraries, and seamless organization that make their holiday unforgettable. Travelers also appreciate the fantastic customer service, exceptionally helpful staff members, and comfortable accommodations provided throughout their amazing international journeys. Some reviewers were not happy with flight scheduling, poor airport connections, and late travel confirmations. A few people mentioned encountering language barriers with certain guides, unexpectedly long layovers, or occasional issues with specific hotel rooms. These occasional drawbacks caused significant frustration for a small group of participants during their holiday travels.

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Quality

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Reviews shaping this summary

Rated 5 out of 5 stars

Our tour was amazing showing us the diversity of culture & scenery. A small group of 8 was so well organised from day1 being met at the airport. Our guide Dissa is very knowledgeable & gave us many... See more

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Rated 5 out of 5 stars

Tour guide Dissa has been absolutely wonderful in arranging everything to ensure we fit in all the sites to the best advantage. His expert knowledge was greatly appreciated. Driver Kushan skillfully a... See more

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Rated 5 out of 5 stars

Dissa our guide could not have done more to make our trip perfect. He our driver Kushan. & also assistant Nandi tried to satisfy all needs. We had some unique & authentic experiences that were possib... See more

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Rated 5 out of 5 stars

I’ve just returned from the Solo Borneo Tour. It was fantastic all round. Our guide Halim was super helpful and informative, telling us all about the different cultural aspects and very knowledgeable... See more

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Company details

  1. Travel agent

Written by the company

MyHoliday2 is an award winning, Australian travel company specialising in low cost, small group tour packages to bucket list destinations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

481 reviews

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4.6

All reviews

(481)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Sri Lanka

Sri Lanka, Maldives, what a fantastic itinerary. We started our holiday 5 days early as we wanted to visit Galle.We only had 4 people on our tour our 2 friends and my husband and I. We had a super driver/ guide who was extremely helpful and accommodating, he spoke English well and was very informative. We did have a little issue , I emailed myholiday2 and it was solved within about 8hours, amazing .All in all a fabulous holiday in SriLanka with a lovely relaxing end in the Maldives

1 March 2024
Unprompted review
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Reply from MyHoliday2

Thank you for your review Judith! Were so happy you had a fantastic time in Sri Lanka. We hope to see you travel with us again soon

Rated 5 out of 5 stars

Sri Lanka Maldives and 4 extra days in Galle

My partner and 2 friends have just returned from the Sri Lankan & Maldives holiday . I was surprised that it was only the 4 of us on “ the tour” with a driver/ tour guide BUT it turned out fantastic. He offered to go to extra locations, experiences, toilet stops when needed, shared fruit and information about locations . We were suppose to go to Minneriya national park for the elephant safari but took us to Hurulu eco park as they said it was too wet . We did see heaps of elephants and one in the water but saw a friends tour following ours and they went to minneriya ! So unsure . But the accomodation was perfect , distance each day easy and the sights amazing . Maldives was unbelievable. We stayed on an island only 12 mins boat ride from Male . Food, fish, hot, humid , sunset and crystal clear blue water . Perfect . 4 full days is good -3 nights . Highly recommend My2Holiday for great itinerary, quick response to emails , tickets etc early and easy to communicate with 👍✔️✈️

1 March 2024
Unprompted review
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Reply from MyHoliday2

Hi Pam! Thanks so much for your lovely review of Sri Lanka and Maldives, were so happy to you enjoyed your holiday with us and got to see lots of elephants! We hope to see you travel with is a again soon

Rated 5 out of 5 stars

Both Neil and I thoroughly enjoyed our…

Both Neil and I thoroughly enjoyed our Borneo trip, the animals and bird life was amazing. Our guide, Amran, and bus driver, Ray. were excellent. The only downer was the time spent waiting for connecting flights. 8 hours at KL and 6 in Sydney. But as a whole trip it's great value for money we would recommend to friends.

1 March 2024
Unprompted review
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Reply from MyHoliday2

Hi Heather, thank you so much for your lovely review of Borneo! We so happy you thoroughly enjoyed your trip! We hope to see you travel with us again soon!

Rated 4 out of 5 stars

13 Day Borneo trip

Our trip to Borneo exceeded my expectations. Itinerary once out of Kota Kinabulu was excellent, as was our guide Amran & driver Asiri.
The Sepilok & Bilit lodge stays was a highlight, accommodation was good (except for very hard beds) & we saw so much wildlife. There is little variety in meals with lunch & dinner being pretty much the same every time - but all reasonable quality.
The few negatives are :
Very little information for new travellers on arrival in Kota Kinabalu - I'd suggest providing either an email or print out for suggestions for city tours for example. We found our own which was excellent (& cheap), but MH2 could be more proactive in this area.
Day 8 - After our visit to the Proboscis Rehab centre, we drove over an hour to have a lovely lunch at the English Tea garden in Sandakan, then all the way back to Sepilok. Everyone on the tour would have preferred to spend this time exploring Sepilok rather than driving and extra 2 hrs. We felt it would have been more practical to have a meal here on the day 11 when we visited Alice Keiths house (next door) .
Farewell dinner: this was at a Chinese Seafood restaurant at the water village. This was below par, service dreadful, really filthy surroundings, and the same 'westerised ' Malaysian food served.
Finally, Malaysian Airlines was disappointing, service below par & the long transit in KL not good. I would travel MH2 again no problem, but would definitely book my own flights.

1 March 2024
Unprompted review
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Reply from MyHoliday2

Hi Elaine, thank you for your lovely review of our Borneo tour. We're so glad your enjoyed the trip and the wildlife! We do offer optional tours (KK city tour / Mari Mari Village etc) The details of these are on the deal and you can book at time of purchase or afterwards. As a budget online travel company we do not send out detailed city information, only offer optional tours. Thank you for your point on Day 8 we will look into this. Sorry to hear you didn't like the service on Malaysian Airlines, as they are the national carrier into Malaysia, all flights need to be booked on this airline. However, all our tours can be booked as a Land-Only if you would prefer to book your own flights. We hope to see you travel again with us soon!

Rated 5 out of 5 stars

Great Philippines experience!f…

Have just returned from our Philippines trip with MyHoliday2. Wow! A completely inclusive city, river and beach experience. Best trip with them yet.

5 March 2024
Unprompted review
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Reply from MyHoliday2

Hi Pat & Bruce! This makes us so happy to hear you enjoyed the Philippines as your best trip yet! Thank you so much! Where to next...??!

Rated 5 out of 5 stars

India - Taj, Tiger & Varanasi

On our arrival in India we were met at the airport by a company executive who was excellent. All our transfers were smooth and well organised.
All the hotels we stayed in were of a high standard with very good rooms and excellent choice at both breakfasts and dinners.
Overall it was an amazing experience. Having wanted to go India for many years it certainly lived up to all my expectations.
The sights, sounds, people & smells especially in Old Delhi & Varanasi were so special. The constant sounds of the traffic, and with cows in the most unusual places! The Taj Mahal is stunningly beautiful as is Baby Taj. The marble work is exquisite.
All the forts and temples we visited were so individually different and all stunning.
We were blessed on a Tiger safari to actually see a tiger.
To arrive by boat to our hotel in Varanasi was such a joy, especially as our room overlooked the Ganges. It was very special experience in Varanasi to be able to be part of the religious celebrations at both dawn and again at dusk. I had never experienced anything like this before. The crowds at dusk were awesome, just so many people.
Overall this is a trip that has so many different memories & images that will all stay with me for a very long time.

19 February 2024
Unprompted review
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Reply from MyHoliday2

Thank you so much Julie! I feel like I was there too reading your beautiful descriptions! Thank you for sharing your experience!

Rated 5 out of 5 stars

A phenomenal experience.

Apart from an issue with a late flight (airlines fault, not MyHoliday2), which impacted the first day of our tour, this was one of the best holidays we've had.
Our guide, Ray, was absolutely amazing. He was so patient and knowledgeable, and took the time to ensure we understood everything about each of the places we visited. He also had a brilliant sense of humour.
Borneo itself was absolutely phenomenal, and the itinerary was well chosen to ensure we got a real Borneo experience.
10/10... or 5 stars, as the rating system insists on being.

4 March 2024
Unprompted review
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Reply from MyHoliday2

Thank you so much Simon, I will be sure to pass along your comments to Ray! He will be stoked! So glad you experienced the authenticity of this tour and natural wonder of this amazing part of the world!

Rated 5 out of 5 stars

Great trip to Borneo and Turtle Island

Great trip to Borneo with a Turtle Island extension. Great guides and an excellent driver who took into account the road conditions. Accomodation was excellent and clean. As this trip included most meals we dined in a variety of places with local foods. If anything, way too much food as we had big breakfasts, lunch and dinners. It was a surprise re the requirement to pay 10RM at each accomodation but well within budget. It was disappointing that we had less than 24 hours on Turtle Island. It is a great place to relax. Overall a great holiday with lots of wildlife on the river cruises and night walks. I would highly recommend a trip to Borneo to anyone interested in nature and also the Death March from Sandakan to Ranau.

22 February 2024
Unprompted review
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Reply from MyHoliday2

So glad you enjoyed your trip Anitra! Such a special part of the world with so many highlights, you could easily spend more time exploring for sure!

Rated 5 out of 5 stars

Returning recently from our trip to…

Returning recently from our trip to India, everything from woe to go was excellent. Our driver was exceptionally helpful and caring. Would book with this company again.
Geoff
Sydney

19 February 2024
Unprompted review
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Reply from MyHoliday2

Thank you Geoff! We will pass along your lovely feedback to the team in India!

Rated 5 out of 5 stars

Throughly enjoyed 9 Day Borneo Wildlife…

Throughly enjoyed 9 Day Borneo Wildlife Tour which included overnight stay on Turtle Island witnessing Turtle laying eggs and hatchlings released. Saw lots of wildlife on River cruises and night walks . Accommodation and food was great and good guides. Was well organised and good value

28 February 2024
Unprompted review
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Reply from MyHoliday2

Thanks Ron, so great to hear! One of our most popular tours, for good reason! Hope we can assist you again soon :)

Rated 4 out of 5 stars

Everything’s was well organised the…

Everything’s was well organised the tours the hotels and the flights .. in hindsite we would have flown to Cambodia as we wasted 2 full days in the bus and once you have seen the countryside one day was enough .. we were disappointed in our contact on one occasion we were to be picked up at 8.00am only to find out the evening before it was 700 am an were never contacted by Mia about the time change .. just as well the tour guide mentioned it in passing … when I rang to confirm the confusion she said ‘oh sorry ‘ all in all not a bad trip

5 March 2024
Unprompted review
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Reply from MyHoliday2

Appreciate the feedback Julia - We are always working to ensure our communication is 5 star and any changes are related to guests promptly. Yes worth the extra money to upgrade to the flight for sure!

Rated 5 out of 5 stars

Just returned from a Northern Lights…

Just returned from a Northern Lights cruise on MS Nordnorge and it was amazing! I didn’t know what to expect with the Norway coastal cruise but it exceeded all my expectations. The flights were long but no dramas, transfers went well and the cruise was fab. Plus the food was exceptional! We also had a great customer service throughout the booking process, the girls are super friendly.

23 February 2024
Unprompted review
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Reply from MyHoliday2

So glad to hear you loved your voyage on MS Nordnorge Louisa! Isn't the food incredible! Will pass along your comments to our team and look forward to assisting you again soon!

Rated 5 out of 5 stars

Sri Lanka & Maldives

We had a fabulous experience on the Sri Lanka and Maldives package. Everything ran so smoothly, the customer service before and after booking was great, the people in the office always answered the phone right away and responded to emails quickly too. The Maldives was a dream, we upgraded and stayed at the Filitheyo resort in overwater villa which was stunning , we would definitely recommend this package and company to travel with.

1 November 2023
Unprompted review
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Reply from MyHoliday2

Thank you so much for this lovely feedback! So glad you had a great experience from the time of booking through your entire holiday! Where to next?

Rated 2 out of 5 stars

India/Sri Lanka

We recently returned from the India/Sri Lanka 15 day tour. The Indian leg was very disappointing and left us feeling very negative about the tour and My Holiday 2 as a tour company.
In the description it is clearly stated that the tour (as a whole) has chauffeur Guides. Based on this information we assumed that the whole tour was supported by a guide and were expecting a guide in India as well as Sri Lanka and were disappointed, surprised and let down by this not being provided.
The tour description was very misleading on many levels. Things that were listed as inclusions, were then negated in the exclusions. “Buyer beware” I guess and while My Holiday 2 have covered themselves with their contradicting inclusions and exclusions, the fact remains that all on the tour assumed we had a guide in India and that most of the monuments and attractions were included – how did we all get that wrong?
The way the tour is promoted is misleading and should be updated to make it clear that there is not a guide in India, that you are virtually on your own and that most inclusions are unsupported and will in fact incur additional charges – and you will have to sort that for yourself in India. We had to get our own tickets to included attractions and organise and pay for guides. Clear and concise advice of this would have been invaluable for budgeting and planning.
I have never booked a tour before, having always travelled independently. I went with a tour this time as I felt it would make touring somewhere like India easier to navigate, leaving it in the hands of the experts. Had I known there would be no guide and we would virtually be on our own in India, I would have gone with another tour operator, or indeed booked it all myself and saved some money. Unfortunately, I would be very reluctant to recommend My Holiday 2 based on our experience in India.
To finish on a positive note, we thoroughly enjoyed the Sri Lankan component of the tour – it was well organised and supported as you would expect, allowing us to enjoy our holiday, as it should have been. The hotels and meals provided in India and Sri Lanka were of an excellent quality and we thoroughly enjoyed them.
Yours sincerely
Carolyn and David Grosvenor

29 January 2024
Unprompted review
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Reply from MyHoliday2

Thank you for your review, we're glad to hear you thoroughly enjoyed Sri Lanka. It is a shame to hear your comments on India. Our tours have different levels of guides and inclusions. Budget tours have less inclusions, higher priced tours have more. We advise customers to read and understand what is included / excluded prior to purchase so assumptions are not made. For the India section of this tour only the entrance fee to Taj Mahal is included, as specified. All other monument fees are additional as listed in the exclusions. It also states that a knowledgeable 'English Speaking driver' is included for India and a 'chauffeur guide' for Sri Lanka. These are two different types of guides and you can find descriptions of all levels of guides/drivers in our terms. We hope to see you travel with us again soon and any questions on the inclusions/itinerary please get in touch for clarification.

Rated 1 out of 5 stars

Never again…

Be very aware of the small print before booking with MyHoliday2, they do not refund your payment. I haven't travelled as yet but the booking process was very stressful. never use them again, a holiday is suppose to be exciting this experience so far have been extremely stressful. If you decide to book through them make sure everything is clear before you make the payment. Once made you can forget seeing that money again.

4 December 2023
Unprompted review
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Reply from MyHoliday2

Hello, I am sorry you felt our booking process was stressful, we try to make it as user friendly as possible. It is highly advisable to always read terms and conditions of any company prior to booking a holiday to avoid disappointment. This is why we provide the terms at checkout in case you have missed reading them. We operate a cooling off period after booking where full refunds are processed without question, but after that your 25% deposit is non refundable. Please give our team a call if you wish to discuss your booking.

Rated 5 out of 5 stars

Our Borneo trip was truly exceptional

Our Borneo trip was truly exceptional, and one of the highlights was getting up close to the incredible orangutans and sun bears. During our river expedition, we had the privilege of witnessing various species of hornbills and monkeys thriving in their natural habitats. Additionally, visiting Seligan Island was a remarkable experience as we had the opportunity to observe green turtles in their nesting and hatching activities. It was both eye-opening and saddening to witness the effects of land clearing on these precious ecosystems. However, it was equally heartwarming to see the dedicated efforts being made to protect and preserve these habitats from disappearing completely. This trip left a lasting impression on me, showcasing the importance of conservation in such a magnificent environment. Highly recommend this comprehensive wildlife experience!

20 November 2023
Unprompted review
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Reply from MyHoliday2

Thank you very much Colin for your stellar review of your Borneo adventure! Sharing and working to protect this beautiful ecosystem is so important to us and I'm so glad you will be able to share your experience and promote this unique country!

Rated 5 out of 5 stars

I would highly recommend MyHoliday2…

I would highly recommend MyHoliday2 from booking they were great to deal with. Quickly answered any questions and the tour guide in Japan was so wonderful. Yumi had great knowledge of Japan helped everyone with and issues and treated the whole tour group like family. Book now you will enjoy Japan and the people are so friendly and no language barriers. So clean and tidy. Thank you MyHoliday2

20 November 2023
Unprompted review
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Reply from MyHoliday2

Amazing David! Appreciate you taking the time to pen this review of Japan - I will be sure to pass along your lovely comments to Yumi and the rest of the team. Look forward to assisting you again in the future!

Rated 5 out of 5 stars

Completely safe and extremely looked…

Completely safe and extremely looked after as I was travelling with my teenage granddaughter and only the two of us on the tour. Treasures Of Egypt 🇪🇬 Accommodation good The Nile Cruise 🚢 perfect, we saw so much history. Excellent tour.

25 October 2023
Unprompted review
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Reply from MyHoliday2

Thank you so much Maggie for this lovely feedback! Safety is our top priority so I'm very glad that this was your experience - what a wonderful journey to share with your granddaughter - I hope we can assist you again soon!

Rated 5 out of 5 stars

Our Maldives holiday was perfect

Our Maldives holiday was perfect. The support from MyHoliday2 was great especially with helping the resort staff understand the needs of our autistic son. The resort was willing to adjust meals and meal times for our little man which made the holiday so much more enjoyable for all of us. A great package put together by MyHoliday2.

15 October 2023
Unprompted review
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Reply from MyHoliday2

So glad you had a great experience in the Maldives Nerida - what a spectacular part of the world. We will be sure to pass along your appreciation to the resort staff as well, such a wonderful, accomodating and professional team at Filitheyo.
Thank you for choosing MyHoliday2 to assist you in making beautiful family memories!

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