My Kind of Cruise Reviews 

797
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 477 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff members and the smooth, effortless booking process, highlighting that representatives always go above and beyond to provide exceptional assistance throughout the entire planning journey. Consumers also appreciate the highly competitive prices, flexible payment options, and prompt customer service responses when organizing their dream cruise vacations from start to finish. Some reviewers were not happy with unexpected pricing differences or minor difficulties regarding post-booking arrangements, communication, and getting specific customer service requests resolved satisfactorily. People noted that resolving certain specific itinerary updates or additional booking adjustments could sometimes present unexpected communication challenges.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting helpful, patient, and... See more

Booking process

Clients share positive opinions on the booking process, frequently highlighting how effortless and... See more

Service

Customers consistently note positive experiences with service, highlighting efficient communication and... See more

Price

Reviewers mention positive feedback about price, often noting that costs are much cheaper than competitors... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m one of those customers that starts a cruise enquiry in March and books in August ! Charlotte was so patient and responsive to my booking enquiry . Excellent price and really good chat response ser... See more

Rated 5 out of 5 stars

Five star prices and five star customer service. Ryan really goes above and beyond to give the best customer service. Prices better than any other cruise website. Certainly our number one cruise websi... See more

Rated 5 out of 5 stars

Really easy booking process, flexible payment options. being able to select the same cabin as we sailed before made the process so much easier. Was also cheaper booking direct and then a bonus 10%... See more

Rated 5 out of 5 stars

Having decided to go a last minute cruise, I searched about for the best deal I could get. Having used My kind of cruise before, I contacted Charlotte, as I promised I would when I was previously brow... See more


Company details

  1. #49 of 206 best companies in Travel agent
  2. #16 of 38 best companies in Cruise agency
  3. #20 of 53 best companies in Cruise Travel Agency

About My Kind of Cruise

Written by the company

The My Kind of Cruise app is your all-in-one solution for cruise planning.

Easily search, compare, and book your ideal cruise with a user-friendly interface offering detailed itineraries, competitive pricing, and advanced search filters.

Download now!

Your bookings are 100% financially secure, as all our cruises are ABTA and ATOL protected. Plan your perfect voyage with confidence and convenience using My Kind of Cruise.

Available in the UK, US, and EU. Terms and conditions apply.

Search with style

Our Cruise app makes finding your dream voyage a breeze. Here's how easy it is in 5 simple steps:

  • 1. Easy Interface: The app boasts a user-friendly interface. Simply open it, and you'll find straightforward navigation options.
  • 2. Search & Filter: Customize your search by selecting your preferred destination, travel dates, cruise line, and cabin type. Refine your results with ease.
  • 3. Real-Time Availability: Get instant access to available cruises. No need to wait—see what's out there right now!
  • 4. Itinerary Details: Each cruise listing provides comprehensive information, including ports of call, onboard amenities, and excursion options.
  • 5. Booking Made Simple: When you find the perfect cruise, booking is a breeze. Secure your spot in just a few taps.

Whether you're a seasoned cruiser or a first-timer, our app streamlines the process. Bon voyage!

Compare your options

My Kind of Cruise, the world's first cruise booking app, simplifies the process of comparing cruise options. Here's why it's a breeze:

  • 1. Comprehensive Search: Search by dates, cruise length, departure and visiting ports, regions, cruise ships, and cruise lines.
  • 2. Instant Access: Get real-time availability and explore a wide range of cruises—all in one place.
  • 3. Booking Made Easy: Once you find the perfect cruise, booking is a snap. Plus, you can manage your bookings directly within the app, making it convenient for both experienced cruisers and newcomers.

Whether you're dreaming of turquoise waters or historic ports, My Kind of Cruise has you covered!

Book with confidence

Booking with confidence on My Kind of Cruise is a smart choice! Your money is 100% financially protected, as all our cruises are ABTA and ATOL protected.

The TTA ensures that your funds are protected, giving you peace of mind when planning your dream cruise.

So go ahead, explore those enticing itineraries and embark on your next adventure with confidence!

Save your points

When it comes to collecting points with cruise lines, loyalty programs offer a rewarding experience.

At MyKind, your loyalty cards are added to your wallet and dynamically find and apply the best deals, whilst you browse sailings.

Know-it-all, with Guides

Our Guides are invaluable resources for both beginners and experienced cruisers.

For beginners:

  • Cruise Basics: Choosing the right cruise line, understanding cabin categories, and packing tips.
  • Itinerary Insights: Detailed itineraries, port highlights, and excursion recommendations.
  • Booking Tips: Simplify the booking process, explaining terms, payment options, and cancellation policies.

For experienced cruisers:

  • Hidden Gems: Reveal lesser-known ports, unique shore excursions, and off-the-beaten-path experiences.
  • Loyalty Perks: Learn about loyalty programs, tier benefits, and how to maximize points.
  • Advanced Topics: Dive into topics like specialty dining, onboard entertainment, and themed cruises.

Download our app today!

The My Kind of Cruise app helps you find, compare, and even book a cruise, all in one easy place.

Quick and easy to use, get instant access to all of your bookings, and share them with your friends and family.

You are 100% financially protected, as all our cruises are ABTA and ATOL protected.

Download now!


Contact info

4.9

Excellent

TrustScore 5 out of 5

797 reviews

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4.9

All reviews

(797)

467 reviews in the last 12 months

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Rated 5 out of 5 stars

Let MKOC do the hard work for you 💪🏼

We booked our second virgin voyages cruise via MKOC having booked directly with Virgin last time. They offered a better price with perks and our agent Charlotte was superb and did all the hard work comparing prices and cabins etc for us. She was able to link our cruise to our existing profile from last time and was always fast to respond via email even late in the day. Charlotte was our single point of contact and we were never handed to anyone else so it was a smooth and direct process.
Prices do fluctuate depending on when you book and there are cancellation fees you should be aware of if you see a better price at a later date but this is just a general point not something the agents can control.
Would highly recommend MKOC - Charlotte has outstanding and went the extra mile for us which was very much appreciated!

8 August 2026
Rated 5 out of 5 stars

Excellent service

Having to have to make multiple changes to my recent booking, I always found MKOC extremely helpful. Have booked multiple cruises with them and have all had excellent service.

8 August 2026
Rated 5 out of 5 stars

THE way to book a cruise!

I can't convey how impressed I have been using My Kind of Cruise. Charlotte clearly loves her job and goes to whatever lengths needed to assist in satisfying all your needs. Correspondence is always so fast, and they beat the prices which the lines offer by sharing their commission with you. It's a win/win. You can be as vague or particular as you like, and the perfect result will be found for you. Want all inclusive? Want WiFi? Want a state room which minimises sea sickness? You name it, and if it can be done it will be done. Having a deep knowledge of the options available is a undeniably clear. Low deposits as well. I will be using this company for all of my foreseeable cruises from now on, as I feel I'll be treated in the best way possible, get the best deal I can, and not be pushed into anything I don't want. Excellent!

1 August 2026
Rated 5 out of 5 stars

First time using MyKind of Cruise and…

First time using MyKind of Cruise and Charlotte has been amazing. Having booked direct with cruise companies and other TAs have to say one of the most knowledgeable and helpful TAs every dealt with. Well done!!

7 August 2026
Rated 5 out of 5 stars

Great service

Great service booking our 1st ever cruise with p&o. Very friendly & helpful woth quick responses. Recommend this company - we have booked again with thdm already

4 July 2026
Rated 5 out of 5 stars

Charlotte helped with our booking

Charlotte helped with our booking. Our experience was excellent - all questions and queries answered giving us peace of mind with the booking and forthcoming cruise.
We needed guidance on assisted care and cabin location near a lift availability.
Charlotte presented us with all costings so that we could make an informed choice to fit our budget.

3 July 2026
Rated 5 out of 5 stars

The opportunity to be able to pay in…

The opportunity to be able to pay in instalments. The hood customer service. Ryan is approachable always and would assist with queries. Most importantly there is less stress, as the process is quite easy.
So I would recommend My Kind if Cruise when you are looking to book a cruise holiday.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, great price

Charlotte was very helpful and efficient in booking our next Virgin Voyage at a great price and going through the process of adding our future deposit to it.

27 July 2026

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