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My London Pharmacy  Reviews 

1,879
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,130 reviews, reviewers overwhelmingly had a great experience with this company. Many buyers frequently mention that the online consultation and ordering procedure is completely straightforward, simple, and very easy to complete from home. Consumers truly appreciate the highly efficient service, thorough medical checks, and the wonderful convenience of getting necessary healthcare items delivered straight to them. However, some customers also noted frustrating delivery delays and occasional troublesome issues with packages getting lost during transit. A few reviewers expressed deep dissatisfaction when orders completely failed to arrive or when trying to secure proper refunds for missing items proved exceptionally difficult.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast, professional, and reliable... See more

Delivery service

Users describe positive interactions with delivery_service, expressing general satisfaction with the fast... See more

Order

Reviewers mention positive feedback about order processes, highlighting a simple and easy online experience.... See more

Product

Reviewers highlight positive aspects of product availability and ease of obtaining necessary treatments.... See more

User experience

Consumers find user experience to be very satisfying, efficient, and smooth. People frequently highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I feel confident with the company. It was one of my close friends who recommended my London pharmacy. She is a qualified practitioner. I am so glad I took her advise. Everything has ran so smoothly an... See more

Company replied

Rated 5 out of 5 stars

Great service. Brilliant I was able to buy from another pharmacy as my pharmacy connected to my doctors kept on saying they was struggling get the spray and can use something else. So I bought 3 My Lo... See more

Company replied

Rated 5 out of 5 stars

Really easy process, the pharmacists are all lovely, really helpful, knowledgeable. Package arrives on time, never damaged, really happy with the service. Have been ordering from here for over a yea... See more

Company replied

Rated 5 out of 5 stars

I needed a cream quite urgently for my nose and trying to get an appointment to see my dr was quite hard to arrange. Found My London Pharmacy online and answered some questions. Was very easy and stra... See more

Company replied


Company details

  1. #42 of 74 best companies in Weight-Loss Service
  2. #71 of 114 best companies in Online Pharmacy

About My London Pharmacy

Written by the company

My London Pharmacy

We are a GPHC regulated pharmacy and we are a trusted and registered online pharmacy in the UK. We are dedicated to providing an exceptional online pharmacy experience. Since our establishment, we have been committed to making healthcare as simple, affordable, and effective as possible. Our services include online consultations for conditions such as hair loss, erectile dysfunction, weight management, and chronic conditions like Type 2 Diabetes. We aim to make accessing treatments easy and convenient.

We specialise in weight loss treatment plans such as using GLP-1 medications like Mounjaro and Wegovy. We are located in Central London at 45 Newman Street, W1T 1QE and patients can also visit us for their medication pickup.

Our speciality is providing comprehensive weight loss solutions with weekly treatments designed to support your journey to better health. We also offer monthly affordable packages for discreet conditions, ensuring that you can manage your health without compromising on privacy or breaking the bank. Our goal is to make high-quality healthcare accessible and budget-friendly, tailored to your individual needs.

You can access treatments without needing a prior prescription through our online consultation service. Our doctors assess your suitability, generate a prescription at no extra charge, and our pharmacy team prepares and delivers your medication directly to your door. We specialise in fast, discreet delivery across the UK, ensuring that your health needs are met with professionalism and privacy.

We have over 4000 weight loss patients and our focus is to provide our patients with the best possible service and to be on hand to help you with any questions you may have!

We offer free and unlimited video calls with our clinicians on request to offer the best personal service in the market.

When you contact us on phone and email you get to a real person - no chat bots or AI answers. Do not settle for second best!

It’s simple.

1. Online consultation Answer our quick health questions in just 2 minutes.

2. Genuine prescription

Get a fast prescription from our UK medical team if eligible.

3. Discreet delivery

We send your treatment in discreet packaging within 24 hours.

Written by the company

Prescription Treatment
Clinically approved treatments that lower appetite and improve metabolic function, prescribed by our UK medical team.
Health tracking
Monitor your progress and health improvements with the ongoing support of our dedicated team of clinicians.
Private community
Join a group of like-minded people to celebrate successes, share experiences and keep each other motivated.
Wide range of treatments
Beyond weight loss, we treat hair loss, sexual health, skin conditions, hormonal health and more; all from one discreet online clinic.

Contact info

Promotion box for My London Pharmacy

Find our weight loss treatment plan HERE

Mounjaro and Wegovy available now

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 45% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,879)

1,100 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service. Easy assessment process and treatment options. Quick despatch and delivery. Follow up information really helpful. Highly recommended.

7 August 2026
Rated 1 out of 5 stars

Misleading Advertising

I searched for Flixonase spray to get the best price. This company's ad came up showing a picture of three packs sale price £18. But once on the site it was actually £18 per single pack.

11 August 2026
Unprompted review

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