Website so slow.
2 December 2022
Unprompted review
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2.0
Poor
13 reviews
No history of asking for reviews
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Reply from MyPayDay
Hi Mr Huelin. we're sorry you haven't been happy with our service. We would appreciate if you contacted us so that we could investigate the issue that you've had and hopefully try and provide you a solution. Please contact us at the following email address:customer.support@mypayday.co.uk or give us a call on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30).
Rubbish !
Requested a payday loan and was referred to a lender that requires a guarantor.
This company gives false hope to people that are looking for a short term loan.
12 July 2013
Unprompted review
Reply from MyPayDay
Dear PJ, We are sorry that you did not get the result that you were after. You were matched to a guarantor lender based on your personal circumstances. However, if you like us to look into this for you and maybe see if we can find another option for you, give us a call on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30)
still awaiting decision on payday loan application i submitted
long waiting time for outcome on my recent submitted payday loan application. Please help, Thank you.
10 July 2013
Unprompted review
Reply from MyPayDay
Dear Mr Pentland, We would like to help you and investigate this. Please can you give us a call on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30), and we will look into this for you.
waste of time
they are like all the other payday loans.say yove been accepted but when you apply its no.ive only got 1 default payment as well which may i add im paying off
30 June 2013
Unprompted review
Reply from MyPayDay
Hi Mr Workman, we're sorry that your loan application was not fully approved. If you would like to contact us so that we can check what happened and see if there is anything else we can do for you, then you can email us at customer.support@mypayday.co.uk or give us a call on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30).
Reply from MyPayDay
Hi Mr Donald. we're sorry you haven't been happy with our service and we'd very much like to find out why and also see if there is anything we can do for you. Please contact us at the following email address:customer.support@mypayday.co.uk or give us a call on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30).
pleased
After being let down getting no were. This company phoned me and helped me
25 June 2013
Unprompted review
Reply from MyPayDay
Hi Craig, thanks for the feedback. We're really happy to have been able to help.
telloing me I'm accepted then changing mind after receiving all the required details of credit card
Was informed all was ok and the loan was good then after entering my card details the system said no not a happy bunny did not find this am using and it was a complete waste of time
21 June 2013
Unprompted review
Reply from MyPayDay
Dear Mr Gilboy. We're sorry to hear that your loan application didn't go through as you'd hoped. We'd like to see if there is anything we can do to help you with this. Please can you call our Customer Support team on 0843 5060 175 (Mon-Thu 09:00-17:00, Fri 08:00-16:30).
dodgy company
say they give loans to everyone regardless of circumstances, but this is not the case
20 June 2013
Unprompted review
Reply from MyPayDay
Dear Mr Alcroft. We are sorry if you feel that we have in any way given you the impression that we supply loans no matter a persons individual circumstances, but this is not the case. We’re proud to be a responsible payday loans broker and will always do our best to live up to this and as such we believe our website reflects and promotes this.
The link to our responsible lending page can be find on all of the pages of our website; you can view the page directly from this link http://www.mypayday.co.uk/responsible-lending/responsible_lending.aspx
If you have any specific feedback as to why you feel we will offer loans to anyone regardless of their circumstances, please email us at customer.support@mypayday.co.uk and we would be more than happy to look in to this for you.
efficient, polite and very easy to apply
I was very pleased with how quickly and efficiently my loan was dealt with.
17 June 2013
Unprompted review
Reply from MyPayDay
Hi Karen, thanks so much for the great feedback
Good service
I'm really pleased with the way this application works. Hassle free. Thank you.
20 December 2012
Unprompted review
Good service
I liked the person whom I spoke to over the phone - he was very friendly and informative. I got what I wanted and that the most important thing so no complaints here.
3 December 2011
Unprompted review
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