I ordered custom reels for a viewfinder for my daughter. The reels that were delivered were too thick to be used in the viewfinder, so they were completely useless. I tried to post a review on the act... See more
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Created with AI, based on recent reviews
MyPhotoWallet brand was established in 2019. We have always focused on making unique personalized gifts for customers, providing very competitive prices, and are committed to bringing a better shopping experience to customers around the world.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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I ordered the spinning light up christmas tree with photos. The description said it has an engraved real wood base and that it spins. When I finally received it, it was completely plastic you can see the rings in the PLASTIC not wood base the names that were supposed to be engraved are protruding and not even painted well. It absolutely does not spin and when I contacted support they tried to gaslight me saying the description says it does not spin. Thankfully I took screenshots because they took down the picture at the top of the product page that said it spins. And they only offered me 13$ out of the almost 50$ that I spent. It was supposed to be a christmas present and I would be embarrassed to wrap this thing as a gift.

Reply from MyPhotoWalletUK
I placed an order for a stuffed animal made from a drawing. I never received any kind of mock up of what it would look like and that's when I looked up reviews. It's on me for not doing this first but I was trying to get a gift for someone in time for Christmas. I did receive it tonight so timing was good but the product is completely wrong. It's a pillow, not a stuffed animal. It has stains on it, and the writing, which wasn't intended to be included, is printed in mirror image on one side! It's also a weird brown color overall. I cannot give this as a gift and am so embarrassed that I wasted my money.

Reply from MyPhotoWalletUK
The seller has extremely poor communication skills, the product was “lost” until I explained I would take it further with my bank as fraud then the parcel arrived way later. They had returned half of my cost of the products but with the time wasted and the awful service alongside the photo wallet looking completely different I wouldn’t recommend them if you’d pay me!

Reply from MyPhotoWalletUK
Great service and customer service.
Lovely product, fast delivery and communication was excellent. Thank you. I would 100% recommend you to family and friends.
I would give zero stars if possible. I ordered the bendable figures and they are nothing like the photos of the product and are the most hideous things I’ve ever seen

Reply from MyPhotoWalletUK
I ordered moon light for our wedding anniversary - photo of us and our daughter who squeezed in the photo. the lamp arrived a bit late, but I was explained that it comes from China, (I think it is great that in today's world the global companies exist) but without our daughter in it! I think someone who did it thought that it was someone who jumped into picture and removed her. I was sent another one with my daughter in it.
Amazing customer support. My item got damaged but they were quick to address and resolve.
Absolutely a waste of money rubbish product and cheaply made steer clear

Reply from MyPhotoWalletUK
Great communication to make sure I was happy with my product before making it. Thank you
A nice product, and good customer service. I got a cube made for my husband for fathers day. They got my initial order a bit wrong but then corrected it with no extra charge, even though the corrected cube arrived a bit late for fathers day! Still, happy with the product and service!
Don’t waste your money, paid £32 for a tiny plaque which took 2 weeks to arrive, a week after Father’s Day. Comes from China and takes aggggessss. It is garbage .🤬👎🏾
I had ordered a personal gift for fathers day. However, my gift came broken in half! I immediately contacted the company and got through to someone called Sara, she was very helpful to come to a resolution which was to resend the item. By the time the item arrived was past fathers day which is a shame however, I used the broken gift making him aware that the new one is on the way which has finally arrived and we all absolutely love it so thank you very much for your support with my issue.
Took forever, paid extra to receive before Father’s Day. I received it today (4 days later).
They altered the format of my original photos and despite numerous emails and contact us messages and being told that it was sorted. It wasn’t sorted for over a week. The fact that these guys can not understand written English is really off putting. The images are grainy. I think I could have done better watching a you tube clip. And despite them sending me an email asking for a review (that seems to have vanished as well)
After losing my Mam back in December we have all struggled. I thought this was a lovely gift to get my Dad for Fathers Day. He loved it
Absolutely awful infinity cube for fathers day, pictures on paper and the plastic panels popping open. Do not buy from them.
Don’t bother with this company, honestly, save your money. I wish I read the reviews before falling for a facebook ad. I ordered a photo infinity cube for Father’s Day and the quality is so poor that I feel bad giving it. The photo’s are just on thin paper, when you move the cubes around, it leaves an awful white folding line and one of the sides of the cubes just popped open. Cheap plastic, thin paper, just awful. Stay away is my advice.
Arrived within the time stated (although this was a long delivery time and no updates provided). Ordered a photo cube but it's very poor quality - photos are grainy, look stuck on, and generally looks quite unprofessional. Does not look like what was advertised. Not worth the money.
Came just when I needed it looks great and think my husband will love his Father’s Day gift.
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