MyPoints.com logo
Visit website

MyPoints.com Reviews 25,985

•
TrustScore 4.5 out of 5

4.3

Gambling house
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of earning points and the overall positive experience with the platform. Many find the surveys engaging and the activities diverse, making it a good way to earn rewards like gift cards. People appreciate the simplicity of the process and consider it one of the better sites in its category. However, some people were dissatisfied with the customer service, describing it as unhelpful and unresponsive, with issues like automated replies and a lack of real human interaction. There were also concerns about response times, with some users reporting long delays or no replies to their inquiries. A number of customers also experienced problems with surveys, such as disqualifications after answering many questions, or issues with account suspensions and point redemptions without clear explanations.

What people talk about most

Customer service

Users describe negative interactions with customer service, often citing unhelpful responses, ghosting, and a... See more

User experience

Customers had ambiguous experiences with user experience. Some reviewers found the experience fabulous, good,... See more

Website

Consumers find website to be ambiguous. Some customers praise the website as "very nice and good,"... See more

Response time

Customers consistently express dissatisfaction with response times. Many reviewers report receiving no... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers report that their accounts were suspended or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used it 3 times and 2 of them did not show up after completing but I use a screen recorder and emailed support and support after a few weeks they got the missing points, nothing extra but even tho it... See more

Company replied

Rated 4 out of 5 stars

I had a lot of experience in this company, this is the best way too earn money. Good for earning 👍 Good for earning 👍

Company replied

Rated 5 out of 5 stars

My experience was great because of the ease of getting my questions answered.

Company replied

Company details

  1. Gambling house

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

26K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Redeeming points was very easy

Redeeming points was very easy. Selected a PayPal bonus which was delivered in a couple of days as stated and as expected. Very happy to have this as an option as it allows me to use the points for any purchase at all, rather than a gift card. Thank you and keep up the fine work!

28 March 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look