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My Probate Partner Reviews 

460
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional guidance and efficient support provided throughout the entire probate journey. People note that the team is extremely responsive, knowledgeable, and remarkably helpful in answering every question promptly. Though some customers initially faced stressful situations dealing with complex legal forms and unhelpful third parties before finding proper assistance, they ultimately found the service reliable. Reviewers consistently emphasize that the clear instructions, organized questionnaires, and expert assistance transformed a traditionally difficult procedure into a manageable experience. Consumers appreciate avoiding extra expenses while achieving successful outcomes quickly.

What people talk about most

Service

Consumers find service to be exceptionally helpful and reliable, noting that the team provides clear... See more

Staff

People report positive experiences with staff, highlighting exceptionally knowledgeable and helpful team... See more

Customer service

Users describe positive interactions with customer service, highlighting timely, professional support and... See more

Response time

Reviewers highlight positive aspects of response time, frequently praising the immediate and thorough answers... See more

User experience

Customers consistently note positive experiences with user experience, finding the application process clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sharon made this process so easy for us. A perfect way to apply for deed of confirmation, made what was an already stressful situation easier. Flawless process and any questions we had were answered i... See more

Company replied

Rated 5 out of 5 stars

Fabulous service. Very efficient and thorough, nothing was too much trouble and Sharon was always very quick to respond to emailed queries. I was in the sad position where both my parents died very cl... See more

Company replied

Rated 5 out of 5 stars

if you live in Scotland and need to fill in the C1 confirmation form you have 3 options 1. pay a solicitor 3 to5% of estate value ( up to £11000 in our case) 2. do it yourself we submitted it FOU... See more

Company replied

Rated 5 out of 5 stars

Helpful and supportive guidance through a complicated (and very slow court process) Fees also very reasonable relative to quotes received for solicitors to do the work. If not using solr you need to... See more

Company replied


Company details

  1. #1 of 7 best companies in Executor
  2. #10 of 155 best companies in Legal Services

About My Probate Partner

Written by the company

My Probate Partner is a guided DIY probate service for Executors in Scotland. We help people apply for Confirmation accurately and with confidence, without the cost of using a solicitor.

You stay in control as Executor while we handle the technical side of the process, preparing or reviewing the Court and tax forms to the strict standards required by the Sheriff Court and HMRC. Our experienced team, which includes specialists with deep knowledge of Scottish executry practice provides clear guidance every step of the way.

Our service is fully remote and fixed-price. After you share the estate information through our secure online portal, we prepare a court-ready application pack for printing and signing. Most applications are ready within one to two weeks, depending on the complexity of the estate and how quickly the information is provided. We offer a money-back guarantee that your application will be accepted by the Court.

We support most types of estates, including no-Will cases, property, legal rights, claiming tax exemptions, and Executors who simply want reassurance that everything has been completed correctly. For situations that genuinely need a solicitor, we can refer you to trusted firms.

Our goal is to make the probate process clearer, faster, and less stressful, helping every Executor feel confident from start to finish.

Money Back Guarantee

We guarantee a successful result with the Court

We are so confident your application will be accepted that we offer a money-back guarantee if we cannot help you get your application through the Court. If the Sheriff Court identifies any technical issues with the paperwork, we will work with you to correct them promptly and resubmit at no extra cost. In the unlikely event that a technical issue means the application cannot be approved after we have attempted to fix it, we will refund your fee in full. The guarantee covers the accuracy and completeness of the forms we prepare or review, giving you reassurance that the application you submit meets the Court’s strict requirements.

Contact info

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5.0

Excellent

TrustScore 5 out of 5

460 reviews

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5.0

All reviews

(460)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

I was a bit hesitant using 'My Probate Partner' but they have exceeded my expectations and I can't thank them enough. Mike and Samantha are really helpful, professional and very knowledgeable in their field of work. Their communication is also first class...responding to my queries promptly without hesitation each time. I got my Certificate in 2 weeks. Thank you so much for your help and I will not hesitate to recommend your services to friends and family.

4 September 2024
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Reply from My Probate Partner

Thank you for the review and recommendation Jane. I'm glad we were able to exceed your expectations (yes, the reviews are all real!). We wish you all the very best.

Rated 5 out of 5 stars

I spoke to a lady called Ehsan in the…

I spoke to a lady called Ehsan in the Probate Application office earlier today to help me sort out my application & can honestly say that she was brilliant, very helpful & experienced.
Can’t thank her and the department enough.

4 September 2024
Unprompted review
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Reply from My Probate Partner

Hi Joanne, it's great to hear you had a good experience with Ehsan, it just so happens that this wasn't with us! You may wish to put the review in the right place to give the well deserved credit to Ehsan. We wish you all the best.

Rated 5 out of 5 stars
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Reply from My Probate Partner

Thank you for your review Derek, we're pleased we could help you to a successful conclusion here. We wish you all the best.

Rated 5 out of 5 stars

Confirmation process

Amazing company,Mike and his team are so helpful,always there on the phone or by email,had my confirmation granted quickly and first time,took the stress right out of it

28 August 2024
Unprompted review
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Reply from My Probate Partner

Thank you for the glowing review, really good to hear you had such a good experience with us. We wish you all the best.

Rated 5 out of 5 stars

Friendly efficient service making a…

Friendly efficient service making a difficult time easier to negotiate. Excellent prompt follow up

19 August 2024
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Reply from My Probate Partner

Thank you for the review Margaret, it's great to hear we could make a difficult time that bit easier for you. We wish you all the best.

Rated 5 out of 5 stars

5 star

Mike and my probate partner were amazing! Truly a 5 star service.
Helped with everything from start to finish and at a fraction of the cost of a solicitor.
I highly recommend you use this survive

24 August 2024
Unprompted review
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Reply from My Probate Partner

That's great to hear Andrew, many thanks for the review. We wish you all the best.

Rated 4 out of 5 stars

One thing I will say it was the price…

One thing I will say it was the price was a lot lower than solicitors that I enquired about. Also they put me in touch with another solicitor who was also reasonably priced. And I thank them for it.

15 August 2024
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Reply from My Probate Partner

We're sorry we couldn't quite reach our 5-star standard that we aim for on this occasion. Although it's great to hear you were happy with the price of our service and the referral you received for the property work.

We wish you all the very best.

Rated 5 out of 5 stars

I could not recommend them more highly

My Mum left a large but simple estate and I couldn’t see the point of a solicitor, not least because of the time they take and you end up doing all the donkey work yourself anyway. I completely underestimated how tedious it would be to do but My Probate Partner got me through it. I would have fallen at the first hurdle, I’m a smartypants and I think I know stuff, but the process is completely opaque. The instructions I got were clear and comprehensive. And when it all went pear-shaped with the Courts refusing Mum’s will but not telling me why (don’t get me started) Mike was extremely responsive and after 3 attempts we got it through (as it was, there was nothing wrong with it, Mike just knows the rules better than the clerk). I had moments of doubt blaming myself for not getting a solicitor and the Court seemed to resent me “doing it myself”. My Probate Partner gave me answers to everything I needed and being able to keep the ball moving was really important to me, I would have gone crazy waiting for solicitors as I now appreciate it does take time. Top marks, don’t let people intimidate you into using a solicitor! I would reiterate what they say though - you really do need to be detailed oriented, or get someone who is to help you because it’s a mine-field. But so worth the satisfaction! Thank you thank you thank you :)

21 August 2024
Unprompted review
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Reply from My Probate Partner

Thank you for sharing your experience. This is a great example of how ridiculous the process can be when even the court clerks are not aware of their own rules. We're really pleased we were able to help you get over the line with this, we wish you all the very best.

Rated 5 out of 5 stars

Making it easy

When my father died, the Lawyer that held his will, advised that we required a Grant of Confirmation (Probate), and for him to deal with it, it would cost £250 per hour plus between £50 - £200 per letter depending on length. He wouldn't entertain a fixed price. He also insisted that I needed to use a lawyer because it is very difficult dealing with the Probate process.
After a bit of investigating, it became clear that if the deceased had a fairly simple estate, and you are brave enough, you could attempt this yourself.
I contacted all parties involved, banks, Insurance companies, stock brokers, pensions etc, and most of them had "bereavement teams" that helped you through the process of closing out the deceased business. After a few weeks I had all the information relating to my fathers estate.
That's when I contacted My Probate Partner. The C1 form requires some legalEase wording, and a certain format for listing Inventory.
Samantha completed the form within a few days, and answered all my questions, some of which were a bit silly. I printed them off and signed them, then took them to my local Sheriff Court. One day later I got a call from the Sheriff Clerk letting me know that everything was in order, and I could pick up my Grant of Confirmation the following day.
All for a fixed cost which would be way below what a lawyer would charge.
Great service.

19 August 2024
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Reply from My Probate Partner

Thank you for sharing your experience in so much detail Paul, I'm sure it's very helpful to others. We're really pleased to have been able to help you with the Confirmation, we wish you all the best.

Rated 5 out of 5 stars

I can not thank the people at probate…

I can not thank the people at probate partner enough
for there first class service ! on getting confermation
from sheriff court, with the first attempt.
I would highly recommend them to anybody needing
this service.
G Flett

9 August 2024
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Reply from My Probate Partner

Fantastic, just what we aim for. Thank you for your recommendation George, we wish you all the best.

Rated 5 out of 5 stars

Excellent service

Excellent service. I used the enhanced service and everything went smoothly from start to finish.
Would definitely recommend probate partners.

15 August 2024
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Reply from My Probate Partner

Great result, thank you for sharing Charlies. We wish you all the best.

Rated 5 out of 5 stars

Confirmation through at first attempt

Brilliant service from Mike & my probate partner.
First class advice, first class service & Confirmation through first time no problem.
Can't recommend them highly enough.

7 August 2024
Unprompted review
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Reply from My Probate Partner

Thank you the for review and recommendation, it's much appreciated. We wish you all the best.

Rated 5 out of 5 stars

Clear, understandable and actionable instructions

They prepared and explained all the documentation and gave completely clear and understandable instructions about what to do. I handed in my application for Confirmation on a Friday morning and got a call on the following Monday to say it had been granted and I could collect it that day. Admittedly, I was lucky with the Sheriff Court I had to use (Paisley) where, I understand, there isn’t the sort of backlog other Courts suffer from and the staff there knew I was only in Scotland for a few days but My Probate Partner have to take credit for having everything so perfectly in order that the Confirmation could go through so smoothly.

6 August 2024
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Reply from My Probate Partner

Thank you for sharing your experience Rebecca, that's the dream result (which is possible!). We wish you all the best.

Rated 5 out of 5 stars

Great communication

Great communication, saved thousands, de-mystified the whole process. Thanks

26 July 2024
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Reply from My Probate Partner

You're very welcome Erif, thank you for the review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Made the whole process very easy from start to finish. We got probate in three weeks with no problems. Would highly recommend

25 July 2024
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Reply from My Probate Partner

Great result, thank you for sharing Angela. We wish you all the best.

Rated 5 out of 5 stars

First time Confirmation

After collating everything over a four month period, there was always another cog added to the wheel. I contacted My Probate Partners and they helped me finish the application for Confirmation without any issues. Handed forms in and straight away had it accepted. First class job from them. No hesitation in recommending them to everyone.

29 July 2024
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Reply from My Probate Partner

Thank you for the review Ronald, really pleased we could help you get over the line with this. We wish you all the best.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. We had a very complicated estate to deal with however with the help of Mike and Samantha at My Probate Partner we have our confirmation documents in a little over 8 weeks. So much quicker, less expensive and a lot less troublesome than using a lawyer.

31 July 2024
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Reply from My Probate Partner

Thank you for the review, we're really pleased we could help you with a more complicated situation. We wish you all the best :)

Rated 5 out of 5 stars

My estate was a simple affair however

My estate was a simple affair however, didn't want it all made more complicated and expensive using solicitor. Probate Partner solved the issue and I got my Confirmation within two weeks. If you want to retain your autonomy then I would recommend giving them a try.

14 June 2024
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Reply from My Probate Partner

Thank you for the review Ian, we're really pleased we could solve this problem for you. We wish you all the best.

Rated 5 out of 5 stars

Brilliant service from Mike and team.

Brilliant service from Mike and team.
They made a stressful time much easier for us. We opted for their enhanced service and left the rest to them. Almost by return our completed forms were back with us together with step by step instructions on what to do next. Wthin 2 weeks of taking everything to the Sheriff's court we got our Grant of Confirmation.
Thank you My Probate Partner.

18 July 2024
Unprompted review
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Reply from My Probate Partner

Great result, thank you for sharing Sheila. We wish you all the best.

Rated 5 out of 5 stars

All staff were very helpful

All staff were very helpful, the process was easy to understand and the confirmation went through at first time of asking. All in all an excellent service and I would highly recommend to anyone who needs help when dealing with probate/confirmation.

24 July 2024
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Reply from My Probate Partner

Thank you for the review and recommendation Brian, we wish you all the very best.

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