Myprotein Reviews 

360
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the exceptional quality of the sportswear and protein products, noting that everything is exceptionally well-made, stylish, comfortable, and delicious. Consumers express great satisfaction with the reliable choices available and often share their enthusiasm for returning to purchase more items. However, some customers also noted that the items can be quite expensive when purchases are made outside of active discounts and sales periods. A few reviewers additionally pointed out that website navigation can sometimes feel a bit difficult when trying to find specific variants or product descriptions.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality of both... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the top-tier items.... See more

Price

People report ambiguous experiences with price. While some consumers appreciate free shipping and affordable... See more

Order

Reviewers highlight ambiguous aspects of order, with varying customer experiences. Some consumers note quick... See more

Discount

Customers had positive experiences with discount offers, frequently highlighting them alongside great quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything is great, and the clothing quality is very good, but the sizes and color variations are often unavailable.

Company replied

Rated 5 out of 5 stars

Myprotein is my guilty pleasure Perfect clothes for every training My new discover is their MilkShake i can’t wait to taste it

Company replied

Rated 5 out of 5 stars

I bought 2 sport-bra. First I was doubtfull, but after product arrived I was very positively surprised with the material and that the product fits very well without trying it before. I recommend this... See more

Rated 5 out of 5 stars

I love shopping at MyProtein. Their products are top tier and the proteins are always tasty and rich in flavor. The quality of all MP products is very high. I also love MP clothing which is also at hi... See more

Company replied


Company details


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom

  • www.myprotein.sk

4.3

Excellent

TrustScore 4.5 out of 5

360 reviews

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4.3

All reviews

(360)

132 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Where is my Darček? LOL

"Chocolate bar as a gift" for any purchase over €60 is a marketing joke. Pathetic.

18 February 2019
Unprompted review
Myprotein logo

Reply from Myprotein

I am sorry to hear of this matter, I can advise we offer a number of free gifts when you spend over so much.

At present I cannot locate your account with the details provided, can you please message in and ask for Matty.

Cheers,
Matty

Rated 5 out of 5 stars

Bad shipping but excellent customer service

Quality, taste and price is nice, but shipping was a big let down. My package was half open once I received it and one of the proteins was cut so the whole delivery was covered in powder.
Myprotein staff were so nice, they reviewed my query asap and put things right. They care a lot about customer satisfaction.
Thanks a lot for making me happy :))

10 January 2019
Unprompted review
Myprotein logo

Reply from Myprotein

Zuzana I am so sorry to hear of this matter, I do want to get this looked into further and get this resolved which I am confident I can do.

Can you please message me via your account and ask for Matty, I will be able to get this resolved!

I look forward to speaking to you and leaving you with a positive buying experience,
Matty

Rated 1 out of 5 stars

Reasonable price with bad packing and…

Reasonable price with bad packing and delivery.
I'd rather pay prices of

7 January 2019
Unprompted review
Myprotein logo

Reply from Myprotein

Baek I am sorry to hear of this matter.

I can advise we strive to have fantastic packaging that ensures your items get to you in a pristine condition. Can you please message me via your account and I can look into this further.

Cheers,
Matty

Rated 2 out of 5 stars

Customer from S.Korea

Nice price and quality
But terrible shipping and customer service.
Especially in case of missing shipping.
If you get a shipping problem, you will waste at least two months.
I will not use it again because I don't like gambling.

24 December 2018
Unprompted review
Myprotein logo

Reply from Myprotein

I am sorry to hear of this matter, I can advise your order will be delayed in customs and this is something we have no control over I regret to advise.

If you need any further please message me via your account.

Kind regards,
Matt

Rated 5 out of 5 stars

One of the best companies

One of the best companies. If i ever had a some problem with delivery they allways solved it. Supplyments have awesome quality and i would recommend it to everyone.

2 December 2018
Unprompted review
Myprotein logo

Reply from Myprotein

Thanks for the 5 star review!

I am so pleased to hear this.

Cheers,
Matty

Rated 5 out of 5 stars

Review

Hello,
I am satisfied customer of Myprotein for more than 2 years and their services are getting better each time. I would recommend Myprotein products and services to everyone; excellent delivery times, great customer support in case of delivery issues or various discounts as few to mention.Greetings to Alicja from customer support team ;)

22 November 2018
Unprompted review
Myprotein logo

Reply from Myprotein

Hello Ivan,


Thank you for leaving this 5* review.

We are so pleased that you are very happy with the customer service and products you have received.

Regards,

Tracie - Feedback Team

Rated 5 out of 5 stars

M. Krnac

Hi,
I had only the best experiences by far with Myprotein.
High quality products and awesome discounts.
Great communication. If you have any problems or questions, just write to the support and they will help you.
I recommend Myprotein to everyone.

20 August 2018
Unprompted review
Myprotein logo

Reply from Myprotein

Hello Miro,

Thank you for leaving your review.

I am very pleased to hear that you are so happy with our products and services and that we are able to offer you the help and guidance you need.

Sue - Feedback Team.

Show reviews in all languages. (360 reviews)

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