Myron Reviews 92

Great customer service.. Allison Braz .. i was not going to order anymore. And because of her and her offers, I could not refuse.Thanks for your help

Greatt,
very happy with Keiry Mendoza

Marietta Carter is the best representative a company could have. She ALWAYS comes through with the new ideas or our standby products.

Jenny is always very helpful. Our customers look forward to getting the Regatta Horizons Duo Pocket Pal Calendar every year.

THEY LISTEN TO WHAT YOU NEED, AND FOLLOW THRU.

very satisfied with my orders. shipping is on time on what ever date they said my order will arrive. Jenna is very helpful and friendly easy to talk to about my orders.

Easy and quick….

Agent is very good with her customer service. she exceeds my expectations

Jasmine is always wonderful. I've dealt with her for years!

Kevin is a good rep - i hope to see the invoice for apporval next week

Onella shows such great insight and is a pleasure to deal with!

We love working with Kimberley, our representative.
She is consistent in her approach and is always making sure we don't run out of marketing material. Myron products are wonderful, and Kimberley is an asset to Myron.

My Account Manager did an excellent job.

Bert Cabral is excellent to deal with and always very responsive. He is a great asset to us for all our promotional needs!

Hello,
We placed this order after specifically confirming multiple times with your support team that it would be delivered on time. We submitted and approved the artwork promptly on our side last week. Two people reviewed and approved everything carefully.
Unfortunately, we never received any emails, notifications, or written confirmation that anything else was required from us. When checking your website, the order simply showed as “in production” with no alerts, no approval requests, and no way to properly verify the order status. Based on this, we assumed everything was moving forward normally and that this was simply part of your internal process.

Today, after a full week had passed, I finally contacted support again through chat, and Rosa was extremely helpful; she is one whom I am really grateful to in this process. She discovered — through a separate internal link that was never provided to us — that the order was apparently still waiting for artwork approval, despite the artwork being 100% approved last week.

As a result of this confusing and poorly communicated process, our order was never actually placed into production. We were supposed to receive the items within three days, and now you are unable to deliver the order by the required date, even though the artwork has already been completed and ready.

I am now forced to place a rush order with another company, also located in New Jersey, that is somehow still able to produce and deliver the order on May 29 for our May 30 event.

Thank you for your time. Unfortunately, based on this experience, your company will be at the very bottom of our vendor list going forward.

Jenny Hsi goes above and beyond to ensure our orders are correct and on time. She is very patient, friendly and professional when dealing with us. She lets us know if there is a delay and why. Jenny is an asset to Myron and the reason we continue to order our promotional supplies from Myron.

Kimberly always gives great suggestions and service.

Jennifer was very helpful and patient with me while I discussed ordering options. I was gratetful for her help.
Your products have never disappointed us and our clients who receive them.