Superhurtig levering af cover til min iPhone og lænke til mit Apple Watch! Coveret er super, men må erkende at jeg nok har købt lænken til Apple Watch for billigt, for den river tråde ud af/hænger fa... See more
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See what reviewers are saying
Fast delivery and perfect product! I ordered a mobile charger, and it arrived in just 24 hours! The packaging was brand new, and everything looked great. The charger works perfectly with my phone. T... See more
Company replied
Super fast delivery of the product. Unfortunately, the item was not exactly the same as it was advertised.
Company replied
I paid extra for fast shipping because the website mentioned it when I placed my order. I could have paid nothing because the package wasn't delivered any faster. It's a waste of money. Don't fool pe... See more
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Company details
Written by the company
MyTrendyPhone.dk sælger kvalitets tilbehør til mobiltelefoner, iPod, foto- og videokameraer, PC og bærbar, iPad, spillekonsoller samt hukommelseskort, blækpatroner og Bluetooth udstyr.
Mytrendyphone.dk Support
Written by the company
Contact info
Karlebovej 59, 3400, Hillerød, Denmark
- +45 78 76 94 94
- kundeservice@mytrendyphone.dk
- www.mytrendyphone.dk
4.2
Great
104k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I had bad experience
I had bad experience. I didn’t receive the thing what i ordered. I will not recommend this website.
12 June 2025
Unprompted review
Reply from Mytrendyphone
Hi KIm, and thank you very much for your review on TrustPilot.
I'm sorry to hear that you had a disappointing shopping experience with us.
Without your order number, I’m unable to take a closer look at your case.
You’re welcome to send me an email at support@mytrendyphone.dk, including your order number and writing my name, Maria Nielsen, in the subject line – that way, your email will come directly to me. I’ll be happy to look into the matter and assist you further.
Thank you in advance for your understanding.
Best regards,
Maria Nielsen, Head of Customer Service
Satisfied customer
Very quick and efficient service. Easy to navigate website. Needed a laptop charger urgently, and got one the very next day. Am totally happy with everything.
26 July 2025
Unprompted review
Reply from Mytrendyphone
Hi,
Thank you so much for your wonderful review! We’re thrilled to hear that you received your laptop charger quickly and that everything met your expectations.
It means a lot to us that both our service and website worked well for you.
We look forward to assisting you again in the future – thanks for choosing us! 😊
Best regards,
Eva MTP
These headsets do not work at all i…
These headsets do not work at all i tried everything
10 July 2025
Unprompted review
Reply from Mytrendyphone
Hi Keisha,
Thank you for your review.
Please note that for the headphones to work properly, the Bluetooth module must be turned on – both on your device and the headphones: https://prnt.sc/lJ8HAzjFbWRS
Have you had a chance to try this?
If you're still experiencing issues, feel free to reach out. We're happy to help and find a solution for you.
Best regards,
Maria Nielsen, Kundeservicechef
The product was ok👍 only problem was my…
The product was ok👍 only problem was my package was not sent to my door, even though I paid for HOME Delivery ( to my door, not my post box). Extra money down the toilet again 😔
14 July 2025
Unprompted review
Reply from Mytrendyphone
Hej og mange tak for din anmeldelse på Trustpilot.
Jeg beklager, at du har haft en dårlig købsoplevelse i forbindelse med dit køb hos os.
Uden dit ordrenummer kan jeg desværre ikke undersøge din sag nærmere.
Du er meget velkommen til at sende en e-mail til mig på support@mytrendyphone.dk – husk at oplyse dit ordrenummer og skrive mit navn, Maria Nielsen, i emnelinjen, så kommer e-mailen direkte til mig.
Så kigger jeg gerne på din sag og hjælper dig videre.
På forhånd tak for din forståelse.
Med venlig hilsen,
Maria Nielsen, Kundeservicechef
Ønsker Click og Collect
Er glad for MyTrendyPhone men det er irriterende man ikke kan lave en Click og Collect på sin nærmeste MyTrendyPhone
9 July 2025
Unprompted review
Reply from Mytrendyphone
Tak for din venlige besked. Vi sætter stor pris på det gode samarbejde og din tilfredshed! :)
Let at handle og lynhurtigt levering
2 July 2025
Unprompted review
Reply from Mytrendyphone
Tak for de pæne ord! Vi er glade for, at du er tilfreds – det betyder meget for os. ;)
Superhurtig levering af cover til min…
Superhurtig levering af cover til min iPhone og lænke til mit Apple Watch!
Coveret er super, men må erkende at jeg nok har købt lænken til Apple Watch for billigt, for den river tråde ud af/hænger fast i stort set al textil, den kommer i nærheden af, så den fortryder jeg!
27 June 2025
Unprompted review
Reply from Mytrendyphone
Hej, Annie.
Hej, og tak for din feedback!
Vi er glade for at høre, at du er tilfreds med coveret og den hurtige levering – det betyder meget for os! 😊
Vi er dog kede af at høre, at lænken til dit Apple Watch ikke lever op til dine forventninger. Det skal naturligvis ikke være sådan, at den hænger fast i tøj.
Du er meget velkommen til at kontakte vores kundeservice, så vi kan finde en løsning sammen. Vi ønsker, at alle vores kunder skal være tilfredse.
Tak igen for din ærlige anmeldelse – vi håber at høre fra dig!
Eva MTP
ting was great and come in time.
Every ting was great and come in time.
24 June 2025
Unprompted review
Reply from Mytrendyphone
Thank you so much for your kind feedback! We're happy to hear that everything was great and arrived on time. We hope to see you again soon!
They saying that packages will be…
They saying that packages will be shipped out same day and delivery is 1-3 work days. Today is day 4 still not shipped out and no update on package, they don’t even reply
1 July 2025
Unprompted review
Reply from Mytrendyphone
Hi,
Thank you for your message and feedback!
We’re sorry to hear about the confusion regarding your order. We’ve checked, and it was stated on the product page that the estimated delivery date is July 18th. We also see that our support team has been in touch to assist you.
Nonetheless, we truly regret any misunderstanding and the inconvenience caused. We hope you’ll give us the chance to make a better impression next time.
Wishing you a pleasant weekend! 😊
Eva MTP
Product as described and super fast…
Product as described and super fast delivery.
21 June 2025
Unprompted review
Reply from Mytrendyphone
Thank you for your feedback! We're glad to hear the product met your expectations and that the delivery was super fast. We look forward to serving you again!
Quick delivery and product as described
Quick delivery and product as described
16 June 2025
Unprompted review
Reply from Mytrendyphone
Hello,
Thank you very much for your feedback!
We’re glad to hear that the delivery was quick and the product met your expectations.
We look forward to serving you again!
Eva MTP
Good products, very good service.
I placed a straightforward order, which was delivered in good time.
13 June 2025
Unprompted review
Reply from Mytrendyphone
Tak for din positive tilbagemelding! Vi er glade for, at du oplevede en hurtig og præcis ekspedition. Vi ser frem til at betjene dig igen!
Very fast delivery within 1-2 days 👍🚀💨
4 June 2025
Unprompted review
Reply from Mytrendyphone
Great to hear you’re happy with the product and delivery – we really appreciate your feedback!
You're always welcome back.
Reply from Mytrendyphone
Thank you so much for your positive feedback!
We're happy to hear that you're satisfied with both the product and the fast delivery.
We look forward to serving you again.
If it's something urgent you need, don't buy
If it's something urgent you need, don't buy. They don't care about the delivery on time. Delivery was promised to be the same day of the purcharse and arriving in 2-3 days to picking station.
It's the sixth day and counting.
7 June 2025
Unprompted review
Reply from Mytrendyphone
Hej Matias,
Thank you for your message, and we sincerely apologize for any confusion or inconvenience caused.
As stated on our website, all packages sent via Bring on June 5th were delayed due to the public holiday and are expected to be delivered tomorrow, Tuesday. This is in line with our usual delivery times, and we appreciate your understanding.
If you do not receive your package tomorrow, please do not hesitate to contact us, and we will assist you in tracking the shipment and ensuring it reaches you as soon as possible.
We value your business and are committed to providing the best service possible.
Best regards,
Maria Nielsen, Kundeservicechef
They delivered my order to the other…
They delivered my order to the wrong end of the country, Silkeborg.
I live in Bagsværd.
That can maybe happen. But when I then reach out to support, I get no reply. No support and no refund
3 June 2025
Unprompted review
Reply from Mytrendyphone
Hi Lerke,
Thank you for your review, and we're truly sorry for the inconvenience you've experienced.
After looking into your case, we found that the issue occurred because Bring Pakkeshop delivery was selected, but a private home address in a different city was entered. Unfortunately, this caused the package to be sent to a pickup point in the wrong location.
We have already contacted Bring to have the parcel returned to us, and since you've informed us that you do not wish to receive a replacement, we will issue a full refund to your original payment method.
We're also very sorry if you didn’t receive a timely response from our support team — that’s certainly not the experience we aim to provide, and we appreciate your feedback so we can improve.
Thank you for your patience and for bringing this to our attention.
Best regards,
Maria Nielsen, Kundeservicechef
At I kan sende til Grønland
Nemt at handle hus jer og I sender til Grønland
2 June 2025
Unprompted review
Reply from Mytrendyphone
Tak for de pæne ord! Det betyder meget for os, at du oplever det som nemt at handle hos os. Vi sender gerne til Grønland og håber at kunne betjene dig igen.
A commitment to quality is evident…
A commitment to quality is evident throughout the user experience. The website's design facilitates seamless navigation and information access. Furthermore, the service provided is both efficient and of high caliber. This dedication to excellence fosters user trust and satisfaction. Thank you for prioritizing quality.
6 May 2025
Unprompted review
Reply from Mytrendyphone
Thank you so much for your lovely feedback! It truly means a lot to us, and we’re happy to hear that you had a great shopping experience.
Eva MTP
You can't ask for anything they…
You can't ask for anything they couldn’t provide when it comes to cell phones.
12 May 2025
Unprompted review
Reply from Mytrendyphone
Thanks for the feedback – we really appreciate it! If there's anything more we can do for you, just send us an email at support@mytrendyphone.dk. We'd love to help.
Eva MTP
I bought a cover and in the day after…
I bought a cover and in the day after it was at the pickup point. super recommended.
25 April 2025
Unprompted review
Reply from Mytrendyphone
Thanks a lot for the kind words and great review 🙏 We're so glad to hear you're happy with our service!
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