narayana-verlag.com Reviews 1,299

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Narayana-Verlag gets 7 Stars from me!!!! I've been ordering for a couple of years and have always had a very pleasant experience. Before I was introduced to Narayana-Verlag, I used to bring a lot of... See more

Rated 5 out of 5 stars

I've ordered from this site many times, what keeps me coming back is the quality of the ingredients. I love that everything feels clean, holistic homeopathic natural approach to healing..

Rated 5 out of 5 stars

I am your client for many years I love your products. The wide variety of affordable homeopathic and other publications, in English language can not be found in other stores in EU. And I also lo... See more

Rated 5 out of 5 stars

Many thanks for the kind customer service at Narayana. The order went smoothly and the products are excellent and of high quality. You don't find that easily on the Internet. I recommend Narayana whol... See more

Company details

Written by the company

Narayana, publisher and shop for all books about homeopathy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Excess shipping charges, no refund, no response.

The customer service team do not respond to my emails. I have not received a refund for an out of stock item and each time I order I am charged 21 euros but the actual shipping costs are 3.80 euros. I have requested a refund on the shipping charges, providing photographic evidence of the actual shipping charges, but each time it is ignored. So far I have paid 40Euros in excess charges. I am a student and am so disappointed and do not understand why they won't address these issues.

8 November 2023
Unprompted review
Rated 5 out of 5 stars

Narayana-Verlag gets 7 Stars from…

Narayana-Verlag gets 7 Stars from me!!!!
I've been ordering for a couple of years and have always had a very pleasant experience. Before I was introduced to Narayana-Verlag, I used to bring a lot of nutritional supplements from my home country, South Africa, because I couldn't find a website with reasonable prices and high dosage supplements. Narayana-Verlag has it all! Great quality, prices everyone can afford and very friendly customer service!!! I have never looked back :-)

8 December 2022
Unprompted review
Rated 5 out of 5 stars

I am your client for many years

I am your client for many years

I love your products.
The wide variety of affordable homeopathic and other publications, in English language can not be found in other stores in EU. And I also love other products that you have and are not easily found in other stores.

Thanks for your service.

24 October 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding publisher and distributor of homeopathic literature

Narayana Verlag is an outstanding publisher and distributor of homeopathic literature. I have been a customer for at least 15 years. As a professional homeopath I regularly review recent publications on their website and update my library accordingly. I also especially enjoy their journal 'Spectrum of Homeopathy'. A recent volume on CNS/neurological diseases was so riveting I could not put it down. It gave me great tips for remedies I had not considered for some of my serious neurology cases. The customer service is also excellent and the books are always delivered within mere days even though I live on the Westcoast of Canada. I can't say enough good things about Narayana, the only bad thing is that I sadly won't live long enough to ever read all the wonderful books available there!!

27 August 2022
Unprompted review
Rated 5 out of 5 stars

I not only count on the books I've…

I not only count on the books I've purchased from Narayanna-v. to continually flesh out and rerefresh my library but I urge my students to do the same. Good quality homeopathy books can be difficult to source. Not here. Always good choices of high quality.
Joette Calabrese

17 April 2022
Unprompted review
Rated 5 out of 5 stars

Happy client;

Happy client;
good product and background information with summaries of books and other items to be ordered;
very good customer service and direct payment options;
products always arrive on time and in impeccable order;
can only recommend Narayana to other clients
Andy Welte, New Zealand

14 April 2022
Unprompted review
Rated 5 out of 5 stars

Always very happy ordering books from…

Always very happy ordering books from Narayana, as they arrive quickly and beautifully packed. I find the website easy to use and know that any new publications are of the highest standard. I also love their key fobs as they make a lovely gift at a nice price. Anyone I have gifted one to absolutely love them.

14 April 2022
Unprompted review
Rated 1 out of 5 stars

Customer service is really bad

Customer service is really bad. They blame the customer for everything. It's never their fault. Even when you give them a chance to apologize, they refuse.
Emails are answered too late or not at all.
People on the service phone are very unfriendly.
I can find good prices on other online shops where the customer is still handled with respect.
Never again!

28 January 2022
Unprompted review
Rated 5 out of 5 stars

I have order more times with Narayana…

I have order more times with Narayana and I am please with there products…..the products are very good quality, I specially like the coconut oil from them!!!
So I do recommend Narayana!!!☺️☺️☺️

11 July 2021
Unprompted review
Rated 2 out of 5 stars

Not Happy With Additional Invoice After Having Paid The Outstanding Amount

I used to be a regular customer, but after this experience I won't ever buy again online with them and wouldn't recommend anyone to do so.

Here is why: I had an outstanding Invoice, which I paid the full amount late, after they received it, they deducted a late fee and on top of that charged me another late fee. Then they sent me that invoice with the late fees to be paid, who does that?!

Normally when a late Bill is paid and it crosses over to the 2nd reminder, the fee is waived, here they deducted the late fee of the actual payment and added another fee on top of that, what a rip off!!

They just lost a good Customer in me by doing that and I will not again buy from them.

25 August 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service!

Great choice of books, but customer service is absolutely terrible! Not one order can be fulfilled without mistakes! They tell you one thing over email, and 3 hours later they say totally opposite. Time wasters. Save pains and order elsewhere.

17 July 2018
Unprompted review
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