National Tyres and Autocare - Glasgow Paisley Road Reviews 62

TrustScore 4.5 out of 5

4.3

1531 Paisley Road West, G52 1SH Glasgow, GB


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See what reviewers are saying

Rated 2 out of 5 stars

Your website would not take my postcode and i wonted tyres and tracking done but i couldn't book it in so i had to call the garage and an employee help me book it on the website.. Its more difficult t... See more

Company replied

Rated 5 out of 5 stars

Easy to book online. Unfortunately my booking was cancelled by National Tyres 2 weeks before my MOT test. They told me was because MOT Tester had left the Co "2 months ago". Didnt stop them taking my... See more

Company replied

Rated 5 out of 5 stars

Not having received any reminders about my MOT running out in a couple of days it was great to be able to go onto the web site, and see that there was availability for MOTs within the next couple of h... See more

Company replied

Rated 2 out of 5 stars

Had preferred date/time in system when at checkout when decided to accept option to amend order then had to go through entire process again and preferred date/time had been removed from options.

Company replied


Company details

  1. Tyre shop
  2. Brake shop
  3. MOT Centre
  4. Vehicle Repair
  5. Car service
  6. Oil change service

About National Tyres and Autocare - Glasgow Paisley Road

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Contact info

  • 1531 Paisley Road West, G52 1SH, Glasgow, United Kingdom

  • 0141 882 1634

4.3

Excellent

TrustScore 4.5 out of 5

62 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Easy

Easy, straightforward instructions

12 July 2023
National Tyres and Autocare - Glasgow Paisley Road logo

Reply from National Tyres and Autocare - Glasgow Paisley Road

Dear Customer

Thank you for your 5 Star Review

Regards

Robert

Rated 1 out of 5 stars

Booked MOT online

Booked MOT online . Paid for MOT... Turned up at garage to be told that my MOT is cancelled due to not having an MOT tester.
Checked my e mail to confirm booking and everything was fine. Two days later they sent me an e mail to cancel which I never read as i don`t check my e mails daily.
System should not have taken my booking if the garage doesn`t employ an MOT tester.
Waste of my time and money has also been taken out of my account.

8 May 2023
National Tyres and Autocare - Glasgow Paisley Road logo

Reply from National Tyres and Autocare - Glasgow Paisley Road

Hi Billy,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We're really sorry you were able to book into an MOT when our Glasgow branch could not fulfil this service, we can certainly understand these frustrations.

We have passed the information provided to the relevant team to ask them to contact you. They will be in touch soon to discuss this further.

Kind regards, Ffion

Rated 5 out of 5 stars

Easy to book online

Easy to book online. Unfortunately my booking was cancelled by National Tyres 2 weeks before my MOT test. They told me was because MOT Tester had left the Co "2 months ago". Didnt stop them taking my money for an MOT test that they could not conduct....COWBOYS !!!!

1 May 2023
National Tyres and Autocare - Glasgow Paisley Road logo

Reply from National Tyres and Autocare - Glasgow Paisley Road

Dear Customer

Thank you for your 5 Star Review.

Kind Regards

Robert

Rated 5 out of 5 stars

Good web site experience

Easy to use and work through found what I needed first time with minimum clicks
Look forward to the same efficient and safe job on Tuesday

22 April 2023
National Tyres and Autocare - Glasgow Paisley Road logo

Reply from National Tyres and Autocare - Glasgow Paisley Road

Dear Robert Currie

Thank you for your 5 star review.

Kind Regards

Robert

Rated 5 out of 5 stars

Great online booking for same day MOT

Not having received any reminders about my MOT running out in a couple of days it was great to be able to go onto the web site, and see that there was availability for MOTs within the next couple of hours, and book it in. Even better there was an online discount. John & Peter were great at the branch, phoned when it was ready for collection, and were there to discuss when it next needed tyres when i turned up.

26 March 2023
National Tyres and Autocare - Glasgow Paisley Road logo

Reply from National Tyres and Autocare - Glasgow Paisley Road

Dear Maxwell

Thank you for your review.

Kind Regards

Robert

Rated 2 out of 5 stars

postcode…

Your website would not take my postcode and i wonted tyres and tracking done but i couldn't book it in so i had to call the garage and an employee help me book it on the website.. Its more difficult than it should be not good. Thanks to staff for helping......

15 February 2023
National Tyres and Autocare - Glasgow Paisley Road logo

Reply from National Tyres and Autocare - Glasgow Paisley Road

Hi Thomas,

Thank you for taking the time to leave a review on your experience with the Glasgow branch. We appreciate every review that we receive as this helps us become better at what we do.

We are so sorry to hear that our website would not recognise your postcode! We understand this must have been frustrating for you.

We have passed across your details to our digital team to ensure this is looked into. We thank you again for bringing this to our attention and apologise for any inconvenience caused!

Kind regards, Shannon

Rated 5 out of 5 stars

Excellent service from checking in…

Excellent service from checking in online to John taking delivery, contacting me and when collecting. Many thanks

31 January 2023
National Tyres and Autocare - Glasgow Paisley Road logo

Reply from National Tyres and Autocare - Glasgow Paisley Road

Dear Karen Jackson

Thank you for your review

Kind regards

Robert

Rated 4 out of 5 stars

Very competitive prices

Very competitive prices, efficient service, no hassle, staff knowledgeable and very friendly will definitely be back

28 January 2023
National Tyres and Autocare - Glasgow Paisley Road logo

Reply from National Tyres and Autocare - Glasgow Paisley Road

Dear Ellen Duncan

Thank you for your review.

Kind Regards

Robert

Rated 2 out of 5 stars

Had preferred date/time in system when…

Had preferred date/time in system when at checkout when decided to accept option to amend order then had to go through entire process again and preferred date/time had been removed from options.

21 January 2023
National Tyres and Autocare - Glasgow Paisley Road logo

Reply from National Tyres and Autocare - Glasgow Paisley Road

Hi Joe,

Thank you for taking the time to leave a review on your experience with us.
We always appreciate the feedback we receive as this helps us improve for the future!

We are sorry to hear about the experience you have had with our website and understand this must have caused some frustrations!

We have passed across your feedback to our digital team to request them investigate this further. We thank you again for bringing this to our attention.

Kind regards, Shannon

Rated 4 out of 5 stars

The online experience was OK

The online experience was OK, but a few glitches moving to next page. Otherwise 5 star instead of 4.

15 January 2023
National Tyres and Autocare - Glasgow Paisley Road logo

Reply from National Tyres and Autocare - Glasgow Paisley Road

Dear Gary McLean

Thank you for your review .

Kind Regards

Robert

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