National Motorhomes Reviews 

837
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

delivery faulty motorhome to charge customer later, Please be aware, deliver faulty motorhome after taking £791 for 2 days and later send me an email that, I will have to pay the gearbox repair. I ha... See more

Rated 1 out of 5 stars

Not even worth a one star...beware all I’ve just received an invite to Vaaroom motorhome hire Exactly same fleet of motor homes and style of website but different name and pick up sites...they’ve took... See more

Rated 5 out of 5 stars

We hired a 7 berth motor home and had a fantastic weekend away, there were a few little niggles such as the text message HELP not working and nothing to light the hob with. The handover was good as i... See more

Rated 4 out of 5 stars

Had a couple of quotes from the company but yet to take up the great offers. Would love to hire a motorhome to tour scotland & im sure next year i will do it. Had a telephone conversation last week... See more

Company details

  1. Hobbies & Crafts

Information provided by various external sources

If you’re looking for motorhome or campervan hire, the choice is easy… Choose from a small, campervan, medium or large size luxury motorhome from the award winning range of Chausson vehicles. All our models are fully equipped with everything you need for a motorhome hire break. Never tried motorhome hire before? Don’t worry, we always provide a pre-motorhome hire handover explaining how to get the best out of your motorhome hire.


Contact info

2.8

Average

TrustScore 3 out of 5

837 reviews

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2.8

All reviews

(837)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Excellent company, very helpful, honest and affordable prices. Everything was very easy to follow as instructed. Definitely use again. *****

7 December 2019
Unprompted review
Rated 4 out of 5 stars

Efficient and helpful

Really helpful call staff who weren’t overpowering on selling optional extras. Prices were as advertised with no hidden extra costs and Motorhome chosen is a new model, hoping it’s what it’s what it’s advertised as when I pick it up!

6 December 2019
Unprompted review
Rated 3 out of 5 stars

Good fun but can be a rip off

We've used national motor homes a few times and always had a great time. The motor homes are always in good condition and ready to go. What puts us off doing it again is the fact that the return process seems designed to catch you out. Like a dodgy landlord you find yourself quibbling over damage you didn't cause and fearing the holiday is going to cost you double what you planned. The hidden extras in terms of costs also really stack up and turn a uk break into the equivalent of a week abroad. If you use them you will have fun but prepare to be fleeced

6 December 2019
Unprompted review
Rated 3 out of 5 stars

Motor home hire

We have previously used this company before, the experience of motorhoming was great, the only downfall with the company is all the add on's we are hiring again and find that the add on's are just as more than last time for examplw hirinf plate, cutlary, hoses to me these should all be part of the cost. However the are very efficient with booking service etc.

6 December 2019
Unprompted review
Rated 4 out of 5 stars

Slick, professional, no hassle service

Have hired from this company before and the whole experience has improved a great deal. The booking and confirmation process is slicker. The collection at the depot is straight forward with no further paperwork, as it should be. I’m especially impressed with the efficiency of the online chat service. The one downfall is, the heating system on the motorhomes should be reset before collection every time,..that would save a lot of grief for the hirer. The fuse you need to pull and refit to reset the heating control is not what the booklet or fuse panel icons stated. We found it to be the AUX2 fuse. But overall, a huge improvement on customer service, well done!

6 December 2019
Unprompted review
Rated 4 out of 5 stars

Great deals on offer

Great deals that come through regularly. I did try booking one but when I got through to payment it said there was no availability which was disappointing. Will try again though.

5 December 2019
Unprompted review
Rated 3 out of 5 stars

Really wanted to use National Motorhomes ...

We’re always keen to see the offers from National Motorhomes, so decided we’d like to use them for a trip this year. Went to the website and got quoted a really competitive rate, got right to payment screen to be told, none available at that rate but still quite a good rate so left our details.
We then had a really positive discussion with a member of the team for a pick up from Manchester, just needed to confirm date of pick and contacted them first thing (as agreed) to confirm. All sold out overnight !! Still hanging on to wanting you use National Motorhomes, has a couple of conversations, culminating in a hard sell for a pick up in Barnsley, which apparently is the same distance to Manchester! Didn’t like the hard sell approach so asked to be kept informed if anything else comes available for Manchester. Was told nothing will be available until April. Thanked them for their help and continued looking. Next morning first thing, urgent contact as cancellation had been received for Manchester!! And lots of subsequent emails to sell a Manchester hire. Really wanted to use them but their sales team left us feeing very uncomfortable. Would have been a very happy customer up to the Barnsley discussion.

5 December 2019
Unprompted review

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