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Rated 1 out of 5 stars

Early are indications are that this is a scam website. I ordered and no confirmation email arrived and so sent an email and tried to phone. The phone number is for a virtual presence in Reading... See more

Rated 1 out of 5 stars

Placed an order 28th April received an email on 29th saying my order had been shipped, money taken from my bank. Still no delivery, I have emailed several times, no response. Absolutely disgusting,... See more

Rated 1 out of 5 stars

Just bad took money nothing received no phone numbers no reply to emails nothing, ordered a wheat grass growing kit bad experience BEWARE. if there's a problem let people know not just take their mo... See more

Rated 1 out of 5 stars

Be VERY wary of this company. Like other reviewers here I paid for a product that never arrived.....tried to contact them but absolutely no response.....however a poor review I left them, prompted the... See more

Company details

  1. Food, Beverages & Tobacco

Information provided by various external sources

NaturallyGreen.co.uk are a UK supplier of premium superfoods from around the world including Spirulina Powder, Bentonite Clay, Acai, Bee Pollen, Cacao Nibs, Goji Berries, Maca and Wheatgrass. We also supply a wide range of organic eco friendly products


Contact info

1.7

Bad

TrustScore 1.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam most likely

Early are indications are that this is a scam website. I ordered and no confirmation email arrived and so sent an email and tried to phone. The phone number is for a virtual presence in Reading answered in French by an operator who told me this had nothing to do with a British company. The email link is 'under maintenance' and according to reviews has been for months. We'll see if I get an answer to emails sent to email address stated elsewhere. Looks unlikely. Web world is crazy!

Update 16/5/24. I did in fact receive my order and an email confirmation after emailing regarding missing confirmation. The order came by 24 tracked. I tried the phone number on the image again and can confirm it is a number answered in French with a remote location in Reading. Not sure I trust these guys still. Will avoid in future

11 May 2024
Unprompted review
Rated 1 out of 5 stars

Be VERY wary of this company

Be VERY wary of this company. Like other reviewers here I paid for a product that never arrived.....tried to contact them but absolutely no response.....however a poor review I left them, prompted them to message me to contact them....which I duly did. My messages remain unopened and unread. Total waste of time and money.

5 July 2023
Unprompted review
Rated 1 out of 5 stars

Company out of business

This company seems to have gone out of business. I have used them for years but their website is broken and they don't answer emails.

18 January 2023
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware. Following a saga of 10 months I have still not received a refund and customer service diabolical. Also disturbed to see they have removed my earlier poor reviews!

25 August 2021
Unprompted review
Rated 1 out of 5 stars

I ordered zeolite powder

I ordered zeolite powder, it arrived with no instructions on dosage or how to take it. The email address and phone number listed are incorrect. Something fishy?

14 August 2021
Unprompted review
Naturallygreen logo

Reply from Naturallygreen

Hi Debra,

We replied to your email that you sent at 10am this morning (I note that you left this review approximately 7 minutes after sending your email?) A chance to reply would have been nice ;o)

If you haven't received the email, please check any junk/spam folders. We are awaiting your reply to the email in order to send you instructions)

Kind Regards

Rated 1 out of 5 stars

BEWARE CAUTION

Just bad took money nothing received no phone numbers no reply to emails nothing, ordered a wheat grass growing kit bad experience BEWARE. if there's a problem let people know not just take their money and no response

18 August 2020
Unprompted review
Rated 1 out of 5 stars

Ordered some health supplements as part…

Ordered some health supplements as part of a detox. This was over two months ago. Nothing received. No response to my emails. Ended up getting my money Bach through PayPal as they didn’t respond to PayPal either. I hope the owners are ok, but if there’s an issue you should continue to take customers cash.

25 June 2020
Unprompted review
Naturallygreen logo

Reply from Naturallygreen

Hi Jemma,

We are suffering with Royal Mail deliveries as are many businesses at present due to Royal Mail and their staff shortages. Things are slowly getting back to normal but your order was received and dispatched in the peak of the current crisis when Royal Mail deliveries were taking approx 7-10 days for 1st class to arrive if at all.

Unfortunately as you opened a paypal dispute instead of contacting us direct the only option available to us was to refund you. PayPal is not offering the option to contact the customer to offer a replacement, we could only simply refund or contest the dispute so we agreed to the refund.

I'm sorry that your order did not arrive but for any customers reading this, please contact us direct 1st as we will replace any items lost in transit.

Kind Regards
NG

Rated 1 out of 5 stars

***DO NO USE THIS COMPANY***

Placed an order 28th April received an email on 29th saying my order had been shipped, money taken from my bank.
Still no delivery, I have emailed several times, no response. Absolutely disgusting, my order was cream to treat my sons skin condition should be ashamed to take people’s money and not supply the goods. I will be reporting them to Trading Standards.

22 June 2020
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect! I ordered a few items from here on Wednesday and due to the current situation was not expecting such a fast delivery. My irder arrived on Thursday morning so I am very happy.

15 April 2020
Unprompted review
Rated 5 out of 5 stars

I ordered on Wednesday and for got to…

I ordered on Wednesday and for got to add something I needed so emailed and it was added to my order which then arrived on Friday morning. Given the current climate I was impressed not only at the assistance of the staff but also the speed of delivery. The products were also great quality and cheaper than my usualy supplier. I will defintitely order again.

6 April 2020
Unprompted review
Rated 1 out of 5 stars

Awful Company - Buyer Beware!!!

I ordered goods on 7th March. It is now 3rd April, and I have not received them. I sent five e-mails, but so far no response. There is no phone number on the website and only a post office address. Red flag! I wish I had found these reviews beforehand - I wouldn't have ordered from them. They advertise many, many positive 5 star reviews online - but I couldn't find them. I paid £20 courier fee for the goods to be delivered to Copenhagen. They sent me a notification that the goods had been shipped "and should be with you shortly". They have not given me a tracking number, which I requested. I would like to cancel the order and receive a full refund.

3 April 2020
Rated 1 out of 5 stars

Beware!

Beware!
order did not arrive.
No response to emails. (no Phone no)
Escalated via paypal.
No apology for time wasted.
Due to receive refund through paypal (fingers crossed), but took a lot of hounding, time wasted, stress.
Avoid!

11 September 2019
Unprompted review
Rated 1 out of 5 stars

Horrible experience!

Horrible experience!
I placed an order and I payed 1st class for delivery. After a week, nothing!
I looked for their phone number on thier website, none is provided! This shows the kind of company you are dealing with. They did not even contact me to apologize for the delay. I wrote them a message to cancel my order and I am waiting.

10 April 2018
Unprompted review
Rated 5 out of 5 stars

Very Pleased

I placed my order on a tuesday afternoon and it arrived on wednesday morning so I couldn't be happier. My order arrived well packaged and the quality of the items i ordered were exceptional. I would definitely recommend this company to others.

5 January 2012
Unprompted review

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