naturavetal.co.uk Reviews 12

TrustScore 4.5 out of 5

4.4

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Company details

  1. Pet shop

Written by the company

100% Natural, additive free food, treats, supplements and healthcare for dogs and cats.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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Rated 5 out of 5 stars

Great quality

Great quality. My dogs love the taste and my sisters picky puppy when he is at ours, this is the only food he will eat fully and lick the bowl. Good healthy poos, embarrassing to write but shows it's high quality. Recommend. Try and get on allaboutdogfood.co.uk and you should get more people finding you.

25 March 2026
Unprompted review
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Reply from naturavetal.co.uk

Hi Cassie,
Thanks so much for the lovely review! And don’t worry—we all spend a surprising amount of time chatting about poo around here 💩 Before you know it, you’ll be a fully qualified poo-spotting pro!
Your dogs clearly have very refined taste—we love that. We’re pretty proud of our food too: 100% natural, packed with top-notch ingredients, and absolutely no fillers in sight. Only the good stuff for your four-legged connoisseurs!

Rated 5 out of 5 stars

Naturavetal,complete horse wet food.

Ive been through hell with my dog,and her protein and carb allergies and weight,and its cost a fortune.Within days of being on naturavetal complete wet horse food,the itching stopped,her coat shines like glass and she is losing weight,I had to source a dry horse kibble from another company,to go with the wet food,which was a shame,but other than that I am so happy,with the complete food,advice and service,5 stars all round.

7 March 2026
Unprompted review
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Reply from naturavetal.co.uk

Thanks for the kind words—and for recognising just how important good food really is. 🐶🥣

The truth is, many dog foods are heavily processed and packed with fillers. We believe our dogs deserve far better. That’s why our meals are made with 100% natural ingredients—no bulking fillers, no artificial additives, and absolutely no corner-cutting. Just honest, wholesome food designed to help your dog thrive.

If you want to give your dog the best chance at a long, happy, and healthy life, the place to start is their diet.

We also love speaking with our customers. If you have any questions about your dog’s diet or how we might help improve their wellbeing, just give us a call. You’ll always speak to a real person who cares about dogs as much as you do—never a bot. 🐾

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. I’ve bought from Naturavetal several times now and I’ve honestly never had a single issue — the quality has always been spot on and the service has always been excellent.

This time I placed an order and paid for delivery, but I was contacted in advance to let me know it wouldn’t arrive on time — which I actually really appreciated because it saved any hassle and they were genuinely kind about it.

Vivian was absolutely amazing. She went above and beyond helping me change my order, and even helped me pick out extra items for my Great Dane puppy Bruce. The personal touch was unreal — she wasn’t rushing me at all and gave proper helpful advice.

I was also surprised (in the best way) to hear it’s a family-run business. You can really tell they care about their customers and take pride in what they do — it’s rare these days to get service like that.

Massive thanks again to Vivian and the team. I would recommend Naturavetal to anyone looking for the highest level of service and quality food — I’ll 100% be ordering again

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful and supportive

I was first introduced to Naturavetal through The Canine Nutritionist after we confirmed that our dog had a protein intolerance. We needed to start him on something completely new that he had never eaten before which was easily obtained through this company.
They have been so helpful and supportive to us on our health journey with our dog and have made the whole process so easy. Always happy to answer questions and orders have been prompt. I can't rate this company highly enough.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

I have been buying supplements for my 2 Belgians for a quite sometime now.
I have them on extra berry and organic herbs along with organic hemp oil.
The products are excellent, excellent service, goods well packaged
Highly recommend

24 July 2025
Unprompted review
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Reply from naturavetal.co.uk

Thanks for the kind comments. We always try our best to deliver a personal and human service.
Yes, these supplements are great for boosting your dogs wellbeing.

Rated 5 out of 5 stars

Great food and customer service

I’m very impressed by the customer service and quality of their products. Customer service is always available and promptly responds to your queries (including last-minute changes to orders on a Sunday!).

8 June 2025
Unprompted review
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Reply from naturavetal.co.uk

Thanks for the kind words. We don't always work on a Sunday :) But we do try and give every customer a personal service.

Rated 5 out of 5 stars

Thank you for the very helpful advice…

Thank you for the very helpful advice personalised for treating my dog's loose bowels. You did not try to sell me anything my dog didn't need, and the quality of the food & supplements is brilliant. My dog is feeling much happier already. I will continue to be a customer, as I would prefer to avoid products from the vet whenever possible. Many thanks.

27 August 2024
Unprompted review
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Reply from naturavetal.co.uk

Thanks for the kind words. We always try and give unbiased advice.

Rated 5 out of 5 stars

The BEST customer service

The BEST customer service.

My dog loves this food, he is a very picky eater and we have tried (quite literally) every high-quality food on the market, from Years to Butternut Box to all the popular raw food brands, so the fact he cleans his bowl every single meal time speaks for itself.

The customer service is also exceptional – always so helpful and friendly. 10/10 from me and Dug!

20 August 2024
Unprompted review
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Reply from naturavetal.co.uk

Thanks for the kind words, we put a lot of effort in to delivering a first class personal service. We love talking directly to our customers and helping. It's great to know that our efforts are appreciated.

Rated 5 out of 5 stars

Great alternative to raw for our circumstance.

Finally found a fab alternative to raw feeding for my small maltipoo. Due to my compromised immune system, raw is not an option. Communication with these guys is fast and efficient as always. Products I can't fault. They're happy to send samples and advice has been really welcome. The beef lung treats are a right hit also! Will be due to order again soon!

15 May 2024
Unprompted review
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Reply from naturavetal.co.uk

Thanks for the positive review. We love talking to our customers and would never use a bot. Lots of dogs with allergies and immune system problems use our foods because they are 100% natural without additives and most have a single protein source.

Rated 5 out of 5 stars

This dry pressed food has been great…

This dry pressed food has been great for my Labrador
He has suffered with diarrhoea for months and I have tried all sorts of different kibble foods including Royal Canin Veterinary Health Nutrition Hypoallergenic which was even worse. After a personal recommendation I gave the Canis Plus® Beef a try and he loves it and his poos all solid and he is so much happier

26 April 2024
Unprompted review
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Reply from naturavetal.co.uk

Thanks for the endorsement. Yours is a common story for us. Bamboozled by marketing lots of owners spend good money on big brands trying to give their dogs the best, not realising that most of these foods are highly processed. We prefer to keep it simple and 100% natural.

Rated 5 out of 5 stars

Excellent service, high quality natural food

I don't know what we would have done if we hadn't found Naturavetal. We struggled to find food that suits our allergic pup - they always seem to contain at least one problematic ingredient. We have now been feeding our boy Naturavetal for 1.5 years. With Naturavetal, we are able to give him a variety of proteins in the form of 2 types of cold-pressed biscuits, 3 tinned foods as well as meat rolls that we mix with supplements to create a balanced meal. He is thriving!

With sensitive dogs it is always trial and error to get the right combination that suits them (we do need to add a bit of extra fibre (fresh broccoli or cauliflower) to both the biscuits and tinned food).

We have consistently found the customer service to be excellent - they reply quickly with useful information/advice. The biscuit samples provided, made it easy to work out what our best options were.

My only complaint is that the advertising could be better :) It took a long time to find Naturavetal and it would have saved us a lot of stress had we found it sooner... I think there is a big market for natural, healthy but convenient dog food in the UK - and no one seems to have heard of Naturavetal!

21 January 2024
Unprompted review
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Reply from naturavetal.co.uk

Thanks for the kind comments. Your experience is not unusual, it is super tough for owners with allergy prone dogs to find the right food, when so many make misleading claims. Most of our meals are single source proteins, using only the best quality cuts and we never use additives. While we can't guarantee that our food will suit every dog we do always try and make the best natural food that we can and back it up with personal service and personal consultations if desired to help owners decide upon the best option. Thanks again for your support.

Rated 5 out of 5 stars

Exceptional …

I’m sorry for the previous reviewers dogs reaction, and hope things are sorted. My experience with this company could not be more different. Amazing customer service , phone calls , follow up emails, samples etc. alongside super quality , natural, nasty free food that my dogs love, and look amazing on. If you want a super cheap food, and don’t mind it being full of chemicals, fillers, and harmful additives, this food may not be for you . Having said that, because of the quality of food, feeding amounts are incredibly small !! . I would highly recommend this food to anybody. A truly great company with a super product.

24 January 2024
Unprompted review
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Reply from naturavetal.co.uk

Thanks Emma for the kind comments. We're a family business and try our best for every customer, we make food without compromise and enjoy talking to our customers.

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