Nawtythings Reviews 11

TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Sex toy store
  2. Adult entertainment store
  3. Erotic clothing

Information provided by various external sources

The Ultimate Online Adult Naughty Fun Shop - sex toys, buy sex toys, erotic sex toys, best sex toys, sex toy shop, buy sex toys online


Contact info

2.0

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

When I contacted them about promotions…

When I contacted them about promotions I got a sarcastic reply. I was asking a legitimate question about the availability of an item I got a second reply "not for you...take your petty cheap ass somewhere else." Don't waste your time buying anything from them.

21 April 2022
Unprompted review
Rated 1 out of 5 stars

I seen some reviews that we're good and …

I seen some reviews that we're good and I know there is no way that they are telling the truth about anything so I suggest go ahead and order from them and wen u do and have a problem contact them and come back here and tell the truth cause this company has to b working out of the trunk of their car ! Me I will b contacting a lawyer for there comments made towards me if I could I would put there comments here so everyone could see them. How are these people still in business what a world we live in..

2 October 2017
Unprompted review
Rated 1 out of 5 stars

Rude, unprofessional and offensive email responses

I ordered a bunch of items one night and. Received an email response shortly after saying 'void because one item was Out of Stock'. I responded asking if My entire Order Could Be canceled then. I received the Most Offensive Responses from customer Service!!! From telling Me I Am Dumb and need to buy a dictionary to Learn what "void" meant... To telling me I am too dumb to get a boyfriend, but I should so I Would not Need their items. Completely horrible experience and I would never shop with these dickheads if I were You!!!!!!!!!!!!

2 April 2016
Unprompted review
Rated 5 out of 5 stars

Dont Believe Everything You Read

I investigated the last two people on Trust Pilot. The persons real name is Nipon Roongvisuthiporn. Mr. Nipon purchased a very large masturbation device. There is a issue with some men that that buy one of these expensive items and then after using it for hours try and figure a way to get their money back once that have literally torn the masturbator to shreads. This is exactly what Nipon did. After having sex with the item for 11 hours he wrote wanting to return. He is a bit mental and the company had to turn him over to our company for investigation, I finally had to report him into the Long Beach Police.
Investigator Hammond
Fraud Prevention Services

20 September 2015
Unprompted review
Rated 1 out of 5 stars

Such a cliche.

Wow. This is the worst experience I've ever had in ordering a product online. And, yeah, it's sex toys, but did it have to be SO seedy? The original purchase went fine, but then I got an email from a stranger about how he hoped I enjoyed the toys because they mixed my order with his. What? Now my privacy has been violated, and some random dude is emailing me in a pervy way. But it gets better!

So, I contacted customer service about this, and their solution was to cancel my order and ignore my request for information as to how a stranger got my email, address, credit card info, etc. I didn't want a cancellation! I wanted to know how such a breach had happened. It took 3 more emails to get a non-automated response at which point I was told a handicapped employee had mixed things up and was suspended, and they hope I am happy.

Trying to guilt me because my privacy was violated doesn't really work, so I responded again and said that I should have been contacted about the problem as soon as they knew it. So, I said they could be expecting negative reviews and I would contact the proper agencies about this matter. Then the harassment started....

I have been called names, my social media pages have been scoped, the details of the sale of my house/my business - have all been sent to me in messages from CEC's customer service. Along with these messages I've received threats to have my purchase made public to my neighbors, my inbox was flooded with spam and pictures from Nawty Things' website, until I blocked them. These people have my information and debit card number. I have called and cancelled my card.

They harassed me and violated federal privacy laws. I've contacted authorities and will be calling a lawyer.

DON'T BUY FROM HERE! Spend a little more and keep your dignity. This is not a reputable business owner. But that just figures...

20 August 2014
Unprompted review
Rated 5 out of 5 stars

awesome

Awesome website, always what I want at a great price with no hassle customer service! Perfect place to shop.

13 July 2014
Unprompted review
Rated 5 out of 5 stars

Good Prices, Fast shipping

I needed something fast that I couldn't find locally. A google search took me to nawtythings.

I called the customer support line because I had some questions and the lady was helpful. I went ahead and placed the order and and received an email with my tracking number.

Two days later my product was on my doorstep, perfect condition and in time for my weekend plans.

Thanks!

24 June 2013
Unprompted review
Rated 1 out of 5 stars

extremely ignorant and rude service

I ordered a large order which shipped 4 business days later (which is 2 days more than the 24-48 hours advertised). After shipping it I get an email from them saying that a particular item is not in stock and did not ship. I email them about this saying that without that item, my other items are essentially useless. I promptly receive a very rude short phone call saying "All your items are still useable. We no longer carry this item. This is why we hate dealing with you Canadians, because you are so unreasonable!" I replied with "I'm unreasonable?" but heard a dialtone as she had instantly hung up on me. How childish. What kind of customer service is that? Why are they advertising items that they dont carry? Why would they ship an incomplete order without contact? More importantly, why would they insult an entire nation just because they screwed up my order? They still seem to like my Canadian currency though. Will never deal again, very insulted. I hope to help others avoid this complete lack of customer service!

7 January 2012
Unprompted review
Rated 1 out of 5 stars

crappy and rude serice

this company has cheap high quality products but there service suck @ss. I ordered an item and the website said it was in stock, but it was never actually in stock i and paid for overnight delivery. one item was delivered but other item was out of stock so it never shipped. when i called to ask if i was still gonna be charged for over night delivery on the second item the owner deleted the backordered item without askin me if i still wanted it and hung up on me. called back twice to ask a question and was hung up on twice more. this company does not deserve customers so dont order from them

7 October 2010
Unprompted review
Rated 2 out of 5 stars

good prices - average service

some of the cheapest toys on the net. have purchased from this company twice now. the first time was awesome with fast shipping and no problems. However the second time they replaced an item we had ordered with an item we did not. we then entered into a 3 month long exchange of emails with this company as they said they had sent the replacement but nothing else. there communication was one sentence long and very rude, and we waited for up to a month each time to get a reply. the item never arrived and they have since started ignoring my emails. Its up to you if you wish to use them, however just pray they don't stuff up.

6 August 2010
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look