National Basketball Association Reviews 

92
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Absolutely horrendous support. Their systems block legitimate paying customers, then they pretty much gaslight you about the problem and try to make you buy a permanent static IP at your ISP. I... See more

Rated 4 out of 5 stars

I love what the NBA offers. The game play, the demonstration of skill, and athleticism keep me coming back. The company engages social issue, instead of avoiding them. My only complaint are the occas... See more

Rated 1 out of 5 stars

This issue should be of concern for the league, on your biggest stage..you allow Shaq to compromise the integrity of your brand with his abusive, toxic, immature and disrespectful behavior towards the... See more

Rated 1 out of 5 stars

Non consistent quality streaming even on perfect internet connections. Never had problems with other streaming apps (netflix, etc) but here seems like the back end is simply not up to the job. A... See more

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1.7

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TrustScore 1.5 out of 5

92 reviews

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1.7

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(92)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

Rigged sport…

Rigged sport…. They took the joy out of basketball by rigging the game so they can take people’s money from gambling. Sad that no one cares about the game. Just a billionaires game to fool the people. Disgusting no moral rich folks not caring about anything but getting more rich. Vegas is the devil himself.

26 February 2025
Unprompted review
Rated 1 out of 5 stars

Timeouts length is a joke

Timeouts need to be shorter. Having a 5 minute timeout 3 times a quarter approx is absolutely absurd.

Bring back the days of the 20 second timeouts where they’d stay on court and draw up a play.

The money chasing from advertisements and branding is ludicrous and ruining the game

7 February 2025
Unprompted review
Rated 1 out of 5 stars

I tried canceling NBA League Pass three…

I tried canceling NBA League Pass three times and it finally went through after charging me for 3 extra months. And then today I was charged for an annual pass on the same account and credit card. I spoke them and was told that I must have signed twice - using the same email address and account (I guess they'll let you sign up as many times as you want and won't tell you). I was told "sorry no refunds." I will never ever purchase a subscription again. Digital media subscription evidently only can make money by scamming customers.

20 September 2024
Unprompted review
Rated 1 out of 5 stars

I wish I could give them 0 stars

I wish I could give them 0 stars.

The whole system is diabolical, constantly crashes, freezes on you (if you are even lucky enough to get a game loaded to watch).

The customer service team are absolutely useless.

I bought a league pass about 2 years ago, and it was a nightmare trying to get in contact with them, and after months of back and forth and sheer stubbornness on my part, they eventually refunded my money. The app didn't work on android or chromebook.

Now, despite me telling them this all that time ago, no updates or anything seem to have fixed it. I retried over the last couple of days and it is exactly the same BS. Luckily I didn't pay out for it this time, I was just trying to watch an old finals game they say is free to watch. But I spent nearly two hours having it crash, reload and then freeze over and over again to watch about 15 minutes of the game.

17 August 2024
Unprompted review
Rated 1 out of 5 stars

Game is so rigged you can tell NBA…

Game is so rigged you can tell NBA wants BOS in finals. Calls are so soft "touch" fouls 23 ft BOS 3 Ind. They put on this front playoffs let players play tough n they decide the game errrrrr they let Brown decide the game at ft line off a soft af call. It's not even worth watching anymore they only let one team play tough, every game fts and fouls always abismal mismatch. Can you go 2min without calling a B's call or a commercial? 7min commercial for :30 sec timeout. How many times game comes on a play late. No thank you looks like UFL is going to be the new spring sport to watch.

21 May 2024
Unprompted review
Rated 1 out of 5 stars

Such a trash app on android tv

Such a trash app on android tv. No suprise since its branded by microsoft. Because of different time zone I never watch games live, so next year instead of full subscription I will go with the torrents

18 May 2024
Unprompted review
Rated 1 out of 5 stars

NBA league pass is the worst thing l ever purchased

NBA league pass is the worst thing I ever purchased. It says you can Watch all the games but doesn't tell you except for abc and espn games until you purchase the plan. Oh, you can watch them 3 hrs after the end of the game and the announcers speak Spanish or something 😂😂😂

16 May 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience ever since the new…

Worst experience ever since the new version years ago... on android TV works so bad that is a pain to watch a game.
I've try different devices, Internet connections and always works awful

14 May 2024
Unprompted review
Rated 1 out of 5 stars

People who designed this app are plain…

People who designed this app are plain stupid. The app not only crushes constantly and there are all kinds of technical issues with it. The most annoying thing is that even if you click to hide the scores the first thing you see when you open it is the picture of the winning team. I suppose they do it just to spoil your fun to watch the game.

14 May 2024
Unprompted review
Rated 2 out of 5 stars

The StarGo of sports streaming apps

This app is regularly crashing and forces you to restart streams.

Of course this becomes a multi step process as the app usually plays the Spanish language broadcast as the default stream (with no way to set a preference) so you have to start the stream, then start it again in the correct language if you don’t speak Spanish. THEN you have to fast forward back to your place in the game because this app lacks the ability to keep your place unlike every other streaming app on the planet. So we’re not talking a one step irritation, it’s more like a 2 minute multi step process every time the app screws up, which is usually multiple times a game.

In previous years the NBA seems to switch developers and for some reason they often change things during the playoffs, often causing spoilers to show even if you have no scores mode on. Have had countless games spoiled by using this app. To the current developer’s credit they haven’t broken the app and added spoilers during this year’s playoffs YET, so I’m going to up my rating to 2/5 instead of 1/5 due to this promising achievement.

12 May 2024
Unprompted review
Rated 1 out of 5 stars

Non consistent quality streaming even…

Non consistent quality streaming even on perfect internet connections. Never had problems with other streaming apps (netflix, etc) but here seems like the back end is simply not up to the job.

Also the app has quirks. Sometimes turns off sound, sometimes insists on bringing captions. You learn how to work around these things, but annoying.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

I purposely took the scores off of the…

I purposely took the scores off of the games so I could watch the recap that I waited for because it was on ABC for three and a half hours after the game aired first thing I see is a highlight comes up and tells me who won the game right

17 March 2024
Unprompted review
Rated 1 out of 5 stars

The worst streaming app

The worst streaming app! The worst customer service! I’d pay any other service double if I could watch my home team’s games. This app has so many issues, but they dint send to have a problem collecting my money. I have yet to watch an entire game. I have to uninstall and reinstall several times when I want to watch a game. If it does work, I end up starting at Jalen time! Their customer service is a JOKE!!!

6 March 2024
Unprompted review
Rated 1 out of 5 stars

terrible streaming app..

Top notch product... NBA basketball is, but the app to watch it on is terrible. Unlike other modern streaming services it does not automatically recall what you were last watching or where you were in the broadcast. That would not be so bad, but the app crashes four or five times during every game. The user must then again go through the steps of re-choosing the game, choosing the feed they want (home team, visiting team, or various summary versions) and fast forward to get back to where they were in the game by trial and error.
The crashes generally occur when attempting to skip forward or back in the game.

On the plus side for me, at least, the games are stripped of commercials and half-time chatter, and there are other 'highlight' or 'all possessions' versions that are useful choices.

Perhaps these would warrant an extra star, but I am not feeling charitable. There is no excuse for the NBA, which already puts profit first in its local and nationally televised game blackout policies, to not give a sh-t about putting out a quality app to deliver its product to paying customers.
The actual fans, in other words, come last.

23 January 2024
Unprompted review

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