NCSA College Recruiting Reviews 4,425

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, compassion, and helpfulness, noting that coaches provide outstanding advice and honest opinions. The service is frequently highlighted as excellent, with many appreciating the guidance through complex processes and the efficient, easy-to-use platform. People also commend the exceptional customer service, emphasizing the personalized support and timely feedback received. However, some customers expressed dissatisfaction with the level of engagement and support, feeling that interactions were not frequent enough or lacked a personal connection. A few also mentioned issues with the contact methods and communication practices.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Clients share positive opinions on service, with many highlighting the invaluable tools, coaching, and... See more

User experience

Users describe positive interactions with the user experience. Many customers found the platform intuitive... See more

Customer service

Consumers find customer service to be positive. Many reviewers appreciate the helpful and responsive support,... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers appreciate the platform's extensive... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent resource to student athletes. Evan is truly compassionate about his work. He takes the time to listen, give outstanding advice and furthermore, he provides his very honest opinion. Finally,... See more

Rated 5 out of 5 stars

As an international prospect student, I knew nothing about U.S. colleges, SAT exams, or the overall application process. NCSA provided us with this knowledge, and thanks to that support, we are making... See more

Rated 5 out of 5 stars

Coach Hefllin has been a very good guide so far to my son Gabriel, who is a rising Junior. He's always checking in and giving his honest evaluation and opinion. Keeps in touch to see how my son is pro... See more

Rated 5 out of 5 stars

NCSA has been fantastic for our family. They have taken what seems like a daunting process and have guided us well and efficiently along the way. Coach Nicole Scholl has been wonderful to work with... See more


Company details

  1. College
  2. Recruitment

Written by the company

NCSA College Recruiting is the largest college athletic recruiting platform, with over 40,000 college coaches using NCSA to find athletes across 31 sports.

 Founded by athletes, we support student-athletes in their self-discovery and journey to playing their sport in college. 
 For over 25 years, NCSA College Recruiting has offered recruiting advice and college coach connections to high school student-athletes around the world.
We believe the right athletic and academic fit can launch a lifetime of success. As part of IMG Academy, the world leader in sports education, we help student-athletes on their path to playing sports in college and offer a holistic college recruiting experience. We instill skills and habits that form a foundation for success by enabling direct access to college coaches and expert guidance, by leading innovation in sports-minded education, by building a talented team that inspires the next generation of athletes, and by making a positive impact on our communities.


Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

NCSA Has Made Recruitment Easier for us as Parents

NCSA has been easy (as a parent) to understand and Coach Foster has lead the way if we ever have an questions about where we are and what the next steps should be. Great customer service with NCSA business, recruitment advice and even down to film editing. NCSA has made this recruitment journey much easier for all 4 years of highschool football.

26 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent & Outstanding resource to student athletes

Excellent resource to student athletes. Evan is truly compassionate about his work. He takes the time to listen, give outstanding advice and furthermore, he provides his very honest opinion. Finally, he does not rush, but takes times to collect all details and follow up with best answers. Awesome and very professional.
Thank you

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Misleading and No backbone

These people are the worst program that i have ever used. they never did anything for my son, the only thing they did is lie about what the offer and how much you will pay. the recruiter that signed us up said you can cancel/stop anytime which is again a lie you must do that within 30 days. will take blame for believing the recruiter and not reading the contract.

I would tell any parent DO NOT SIGN UP it's a scam am

20 April 2026
Unprompted review
NCSA College Recruiting logo

Reply from NCSA College Recruiting

Hi Juan - We're sorry to hear your experience with NCSA did not live up to our standards. Please reach out to our member services team (recruitinghelp@ncsasports.org) so we can help you to better take advantage of our informational workshops, developmental resource through IMG Academy Essentials, product features and more. If you'd like to speak with someone more about concerns on your purchase of the product, please reach out to financial services at financialaid@ncsasports.org. We hope we can turn this around this experience!

Rated 5 out of 5 stars

NCSA and its coaches are top notch

NCSA and its coaches are top notch. We’ve been with NCSA for a few years now and have had a great experience. The trainings are solid and actually helpful, not just surface level. The coaches are dedicated, knowledgeable, and genuinely care about the athletes they’re working with. You can tell there’s real heart behind what they do. We’ve felt supported every step of the way and would absolutely recommend them to families going through the recruiting process.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

No communication and poorly run

Seems like a very poorly run organisation with little focus on their clients. I set 2 recruitment meetings of which they were late to one and didn’t show up for the second and being international and due to time differences (& work commitments) I requested a zoom/teams meeting instead of a call which they didn’t really seem to understand and insisted on a conference call (havnt done that in 20years!). Overall their focus should be on their clients they however seem to lack any focus here before signing you up so I can’t imagine it would get better once they have your money.

14 April 2026
Unprompted review
NCSA College Recruiting logo

Reply from NCSA College Recruiting

Hi Scott - We're disappointed to hear about this experience with NCSA. Please contact our member services team - recruitinghelp@ncsasports.org - so we can try to improve your experience. We've also flagged this review to our team.

Rated 2 out of 5 stars

Not great value for money

The coach you get is great,but really other than that,you get little from it. You can email colleges yourself. We have found a lot of the contacts you are given no longer exist. We have been on it two years and had very little contact back from coaches. Definitely not worth the money,just email colleges yourself.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

NCSA has been fantastic for our family

NCSA has been fantastic for our family. They have taken what seems like a daunting process and have guided us well and efficiently along the way. Coach Nicole Scholl has been wonderful to work with and has given us timely and excellent feedback which has created a strong foundation to allow for more advanced navigation through the recruiting process.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

What a great experience!

I have to say that our NCSA experience has been outstanding. The knowledge, support and guidance that our son's NCSA Coach has provided has allowed him to interact with college coaches, get invited to camps, set up visits with recruiters and admissions in a very short period of time. The opportunity to take classes with our NCSA status as well as schedule meetings with our specific coach prior to key calls, camps and visits has been priceless.
I would highly recommend looking into NCSA for your son or daughter with recruiting.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

Not for us!

I wrote all about our experience with this company, which was filled with B.S. THEY REPLIED, asking me to reach out through an email they published. 2 weeks and they NEVER replied to the email THEY told me to email. I've read from others the 6k spent is better than paying 100k+ it normally costs. Typical "American" thing to say. We've told our 3 sons going into 50k or more of college debt is a waste. I don't believe this recruiting agency is worth it. Go for it if you do!

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Coach Pannone and NCSA has been elExcellent

Coach Pannone has been excellent. His honest feedback and assistance with clear goal setting and guidance onba myriad of topics has been very helpful. His support on social media has also been excellent. Since having him assigned to my son it has really been a marked difference.

24 March 2026
Unprompted review

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