Nottingham City Transport Reviews 

Terrible lady served me on the 30 bus to Wollaton at 15:10. I made an honest mistake, getting on the bus before it was clear, not seeing the remaining couple of people. She arrogantly shouted at me in an impolite manner and following that, I scanned my card she said Thank you I was waiting for the ticket she said Go then then shouted at me frightening an old lady said you need to tap your card again. I found this experience very unsettling especially being a student and during the christmas period and believe she should learn to be more polite and less up her own arse I know to respect my elders so she should respect her youngers in return!

I traveled to Nottingham this morning,as we passed through Burton Joyce the driver stopped to observe the two minutes silence.
This was very moving because often its disregarded.
Well done to the lady driver

Dave, the Medilink driver, on 15 th October QMC towards City at around 2115. Thank you, you were professional, friendly and kind, and after a long and stressful day and evening at hospital you went above and beyond to be helpful. I hope NCT value you.

No 26 didn’t turn up again today. Service is every 30 minutes so standing at a bus stop for an hour is unacceptable!! This is a regular occurrence on an already poor service …

unreliable bus service, always late and unpredictable cancellation of trips.

26 bus from Lowdham late again.. Crap service and miserable bus driver.. Shocking..!! This is not a one off. Happens all the time..

What a sad end to a brilliant company,it needs to be taken out of the council hands now ,they can’t run a city without rinsing its inhabitants,so they won’t really care about public transport!!!

I renewed my bus pass which is due to expire on 2nd September. The new bus pass was issued on 22nd July and came a day or two later in the post. This is the first time of renewal so I carefully read the paperwork it was attached to. Nowhere is it stated to use the new pass straightaway. So I assumed the existing pass was valid until the date shown on it of 2nd September. I have therefore been using this pass for the last 5 weeks with no problem that is until this morning. The first bus I used at about 9.45 no problem. The second bus at about 10.00am it showed as blocked but the driver was very understanding and allowed me on. The 3rd bus driver said I couldn't get on as my pass was blocked. I explained I had a new pass at home but as the one I had showed valid until September and I'd been using it for 5 weeks since the new cards issue I presumed what I was doing was correct. He was adamant it stated on the paperwork I received to use it straightway which upon checking again it doesn't. He eventually let me get on the bus..but this is all very embarrassing infront of a bus full of people. My final bus journey to get home was met by a much more understanding driver who again let me on. Once home I telephoned the Smart Ticketing Team to inform them of my experience. I suggested either making folk aware of using the card immediately or blocking the old card a few days after the new cards issue instead of 5 weeks later but I feel my suggestions fell on deaf ears.

My mobile ticket expired a few seconds before the bus arrived 6 minutes late. Asked the driver if they would consider letting me on given that my phone showed my ticket had just expired. Of course he wouldn't listen was rude and unhelpful despite another passenger saying that the bus was 6 mins late and had it been anywhere near on time, my ticket would have been valid. Driver said traffic was bad, I said that was not true. Changed his story to 'i had a full bus'. Told me I had to pay so of course I did. Furious at this failure to be reasonable. I see people being let off their fares daily with no legitimate reason.

We use the 26 bus regularly taking advantage of the £3 fares, and recently noticed the purchased tickets stating £2.50, despite paying £3 per person which is also still advertised on the tickets. Why is not advertised at bus stops that during the school holidays, a discount is being applied to £2.50 per ticket. Having been told this by the driver over the weekend, we noticed it publicised on the bus “after” customers had already paid. What a scam.

The yellow line is always delayed either with traffic or staff not showing up when the it’s their turn to drive it’s absolutely ridiculous. And this isn’t the first time.

Bus 44 (8:25am).
He saw me and left me at the bus stop even after running to the bus and waving my head, he picked up a lady and left me there and I had to go late to my location.

The driver I have this evening is xalles Graham he drives the i4 ever since u moved to Nottingham in May he has been the most helpful bus. He is full of knowledge and makes you feel so welcome

Worst bus service in Nottingham. Buses are always late, if they even show at all.

Pointless 'live' tracking app that shows a bus is due, then the next minute has vanished from view.

Bus 18 Beeston!!!
The worst service in all Nottingham..
They're never on time, mostly they just not showing up.
I'm living here for about 6 years and almost every time is the same situation.
Is not because of the road works. Even when the traffic is not busy they just not coming, or they're delay for about 20 min ( and this is minimum ).
Nottingham city transport !!!
You deserve for your shit reputation.

If there is only chance to give 0 star I would put it straight away.
You deserve for less than 0

NCT have to be the asses arse of public transport. They are running a service from Arnold to town that has to take a detour while road works are in progress. Along the detour there are three bus stops which neither the Drivers nor the passenger have a clue which stops are being used. In this case not the one I was picked up at by Trent Barton, NCT bus drivers shake their heads and sail by.

Terrible bus service, it’s like they run a sunday service every day but worse, public transport in Nottingham is terrible, it’s worse than Hull which says a lot

I was on bus 39 bus number 208 today tea time the driver Mr richard Burrows was very polite friendly, smiling and very helpful telling me were I needed to go great service and driving. 5 stars

Awful service the lady driver came to the top of the bus after 15 mins of being on the bus she came to me and said I only put £2 in the machine awful service stopped the buss made everyone late awful needs the sack