I have ordered a lot of Flashlights from Nealsgadgets. I am being honest when I say my experiences have been excellent. Communication through his chat and email has been great. He has the best selecti... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Seller does not respond to problems. I got a defective product, he asked me if I can fix it myself, then agreed to send a new product. Then didn't send anything for months. I tried contacting on email... See more
If you want the latest and greatest of hobby grade flashlights this is where you go, he does not carry a million different lights, but only the ones he thinks are great. Makes selecting a lot ea... See more
I purchased a Nightwatch NS59v2 flashlight for approximately $127.00 + batteries. It failed after just a few light uses . As far as I can determine, there is no way to contact them for warranty issues... See more
No Communication whatsoever
Neal Zhang has good products but his customer service is just not there. I placed order on Sept 24th and now it's Oct. 26 and I haven't heard anything from him, this is after several emails to inquire the status of my order. This is the last time I'm giving this guy any business. You can buy the same products elsewhere. This guy will give you ulcer.
You have been warned.
26 October 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.