Neon Cricket Reviews 

611
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Travelled down from Kent and worth the journey. Met with Adam very early on a Sunday morning, son was able to compare bat options and make an informed decision. Really informative and patient, purchas... See more

Rated 5 out of 5 stars

Superb communication from Adam and his team. Have been really impressed with their customer service since I joined the NXT GEN programme and I am looking forward to using their products this season... See more

Rated 5 out of 5 stars

Excellence throughout. Outstanding coming through the whole company. Standards and quality are kept during every order which I'm sure is under a jender and friend very colleague atmosphere. A... See more

Rated 5 out of 5 stars

This is my third bat from Neon, and once again, they’ve delivered an outstanding product. The bat looks incredible and plays even better—great balance, power, and feel. Can't wait to use it outside th... See more

Company details

  1. Cricket shop

Written by the company

Bringing you the finest selection of English Willow bats and premium softs from the heart of Wiltshire 🏏


Contact info

4.9

Excellent

TrustScore 5 out of 5

611 reviews

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4.9

All reviews

(611)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adam

Adam, took time out of his day to meet us, is very knowledgeable and helpful, a great start to our Neon journey together!

2 January 2025
Rated 5 out of 5 stars

Great service

Great service , Adam went out of his way to help my son with his choice of bat & getting it ready for when it was needed.
Would definitely recommend

2 January 2025
Rated 5 out of 5 stars

Worth the journey.

Travelled down from Kent and worth the journey. Met with Adam very early on a Sunday morning, son was able to compare bat options and make an informed decision. Really informative and patient, purchased new bat for new season, chose stickers, and also left current bat to be refurbished and posted home. Great customer service and would recommend to others. Many thanks.

5 January 2025
Rated 5 out of 5 stars

The service

The service, attention to the needs of the individual and experience with Adam was exactly what we wanted for our son. Adam communicated throughout, was very knowledgeable and helped Oscar in the day to choose the right bat and eqpt for him. An all round great experience with fantastic quality products!

30 August 2024
Rated 5 out of 5 stars

5 stars all the way

5 stars all the way, an easy experience from start to finish. The team at Neon - especially Adam, were very accommidating and know their stuff, they went above and beyond to help my son. There is a very good selection of kit to purchase and I loved the fact they went in to detail, explaining everything before we made a purchase. We will be purchasing from Neon again and look forward to it too.
I highly recommend Neon Cricket.

30 September 2024

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