I rarely take time to write reviews but I felt that it was important to highlight the exceptional customer service I received this morning from Shaila. She went above and beyond to get an order deliv... See more
Location
Switch location305-307 Chiswick High Road, Chiswick, W4 4HH London, Middlesex, GB
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See what reviewers are saying
Without a doubt Neptune Chiswick store has the most wonderful people working there. Exceptional customer service care, particularly from Shaila. Always goes above and beyond to assist me with my order... See more
Brilliant from start to finish. Everyone we dealt with was helpful and professional from Aneeta at the start with the design through to Greg who oversaw and Craig who fitted the finished product. The... See more
FAO William Wylie - Neptune, Chiswick Store, Thank you for the excellent service with our purchase of the Balmoral Dining Table and Chairs.The help and service you personally gave us was outstanding f... See more
Company replied
Company details
- #84 of 399 best companies in Home Furniture Shop
- #18 of 54 best companies in Furniture Accessories
- #16 of 123 best companies in Garden Furniture Shop
- #35 of 119 best companies in Interior designer
- #33 of 136 best companies in Kitchen supply shop
- #26 of 113 best companies in Living room shop
About Neptune - Chiswick
Written by the company
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Contact info
305-307 Chiswick High Road, Chiswick, W4 4HH, London, Middlesex, United Kingdom
- 0203 8141220
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Reply from Neptune - Chiswick
One of the most friendliest shop on the…
One of the most friendliest shop on the high street. But what a great brand too. I absolutely cannot recommend a better home interior shop. We’ve had two of your kitchens and both exceptional. Wouldn’t ever go anywhere else.

Reply from Neptune - Chiswick
Amazing customer service and always…
Amazing customer service and always willing to go that extra mile to find what your looking for

Reply from Neptune - Chiswick
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