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Rated 5 out of 5 stars

Yusif at Nerds2U was absolutely incredible. Without being melodramatic - I honestly think it is the best customer service I have ever received in my life. He not only sorted my PC problems he helped m... See more

Company replied

Rated 5 out of 5 stars

Needed an urgent repair and they delivered! Express service was worth every penny - my laptop was back up and running in no time. Great communication, fair pricing, and high quality work. Wouldn't go... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. After spending a huge amount of money on various equipment which did not work together, this was the best money spent. Very nice expert came and resolved all an... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the services provided by Nerds2u. They are an efficient and professional company. Sukky gave me advice over the phone when the initial problem arose and he proceeded to provide sup... See more

Company replied

Company details

  1. Computer repair service

Written by the company

Nerds2u are the heroes of the digital age. We are expert software and hardware enthusiasts, who analyse and repair technical issues. SCHEDULE A NERD TO SAVE YOUR DAY NOW!


Contact info

4.9

Excellent

TrustScore 5 out of 5

86 reviews

5-star
4-star
3-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

On time, polite did a great job

20 February 2026
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

Amazing company - quick, adaptable, professional

Amazing company! Super reliant and very quick to answer when you need them. I needed a service asap and called them, 5 mins later I was in their office, they looked at my device and were able to tell me what had to be fixed. There was some back and forth on my part and some time restrictions and they kindly worked around it and were very adaptable. Got the device back much quicker than I thought and they even fixed things I wasn't aware that were broken. So HIGHLY recommend if you need to get anything done with your device! Very kind as well!

26 January 2026
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

All round excellence!

All is, as was recommended.
Excellent customer service.

12 January 2026
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

Never had service like this before…

Never had service like this before 10/10 … these guys don’t mess around nerds2u hi highly recommended!!

20 October 2025
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

Excellent

Pickup was same day as my enquiry, and they managed to have it back to me the following day. The courier even collected and dropped directly to my door. I stress tested the item that evening and works like a dream. Very happy with the service

8 October 2025
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

The service was great

The service was great, communication was responsive, of appropriate urgency, frequent without being annoying, and to the point. It all contributed to the ease of dealing with Nerds2u, the speed of diagnosis and the repair... Very pleased with how it went.

3 September 2025
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

Fixes Computer Problems

Fast, professional and friendly service. Diagnosed and fixed my laptop problem. Kept me informed at every stage so I knew what was happening and when.

Very good!

13 August 2025
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

All tasks performed effectively

All tasks performed effectively

5 August 2025
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

Great fast service provided at home

A appointment was quick and easy to make
Knowlegeable and honest staff sourced the problem quickly and got my PC back up and running with no drama 100% valuable and reliable service would reccomend without hesitation

11 August 2025
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

Very pleased how fast my MacBook was…

Very pleased how fast my MacBook was fitted with new battery and cleaned up and dropped off to my home, great service and will always use you when needed.

15 July 2025
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

Flawless

The service was flawless, they sourced a tricky part and made the fix in a very short time and to a great standard. The customer service also is excellent, I was always kept up to date with all the steps so that there was no disruption or time waste.

10 July 2025
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

the engineer was here on time and fixed…

the engineer was here on time and fixed my issue in 10 minutes

6 June 2025
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

Excellent service

Excellent service,
Very fast and professional

16 April 2025
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

Very quick service and great…

Very quick service and great communication

17 February 2025
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

Continued satisfied support.

Oh this is not the first time I have reached out to Nerds2u.
My partner found them. I’m so pleased. I recommend them I trust them .. that’s what matters.

23 February 2025
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Reply from Nerds2u

Thank you for the great feedback! Your satisfaction means a lot to us, and we're always here whenever you need support in the future. Thanks for choosing Nerds2u!

Rated 5 out of 5 stars

Excellent Tech Service

I am very pleased with the excellent Tech advice & support I received from this amazing company, and I highly recommend them to anyone who needs some assistance with all Tech issues concerning the essential modern day devices which we all rely on! The team are a mine of information, and I really appreciate their friendly & professional service, and it's great to know that they are there, should I need further help.
I am very happy to now have my Laptop working properly again, & the issues I had were quickly resolved. I am so pleased that I found Nerds2u & I will definitely return, whenever I need more advice. Thank you so much for your help!

19 February 2025
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Reply from Nerds2u

Thank you so much for your kind words and thoughtful review! We're absolutely delighted to hear that you had such a positive experience with our team at Nerds2u. It's always our goal to provide reliable, friendly, and expert support, so it's great to know we were able to get your laptop up and running smoothly again.

We're here anytime you need us, and we truly appreciate your recommendation. Looking forward to assisting you again in the future!

Rated 5 out of 5 stars

Laptop repair was perfect!

Needed an urgent repair and they delivered! Express service was worth every penny - my laptop was back up and running in no time. Great communication, fair pricing, and high quality work. Wouldn't go anywhere else!

17 February 2025
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Reply from Nerds2u

Thank you so much for your awesome feedback! We're thrilled we could get your laptop sorted quickly and that our express service delivered just what you needed. It means a lot to hear you appreciated the communication, pricing, and quality of our work. We’re always here whenever you need us—thanks again for choosing Nerds2u!

Rated 5 out of 5 stars

Had 2 macs and a HP laptop serviced and…

Had 2 macs and a HP laptop serviced and restored… so impressed with the fast and reliable service. As a business owner this experience exceeded my expectations. I will recommend highly to all!!

13 February 2025
Unprompted review
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Reply from Nerds2u

We're absolutely delighted to hear that you had such a positive experience with our team at Nerds2u. It's always our goal to provide reliable, friendly, and expert support.
We're here anytime you need us, and we truly appreciate your recommendation. Looking forward to assisting you again in the future!

Rated 5 out of 5 stars

Very friendly support and solved my…

Very friendly support and solved my laptop issues quickly.
Highly recommended!!

2 November 2024
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Reply from Nerds2u

Thank you so much for your kind words! We're so glad we could resolve your laptop issues quickly and provide you with friendly support. Your recommendation means a lot to us. Feel free to reach out anytime!

Rated 5 out of 5 stars

Fantastic service all round

Fantastic service all round! Conveniently for us, they were even able to pick up and drop off the machine....all fixed in 24 hours. Highly recommended!

27 September 2023
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Reply from Nerds2u

Thank you so much for your awesome feedback! We're thrilled we could get your device sorted quickly and that our express service delivered just what you needed. We’re always here whenever you need us—thanks again for choosing Nerds2u!

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