Netmatters Ltd Reviews 

58
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Great seminar AI Search & SEO: What's Changed & What It Means for Your Business. Informative and very helpful.

Company replied

Rated 4 out of 5 stars

I arrived at work at 6.50am got everything ready, I rang and spoke to a young lady, who was understanding and created this at 7.30am. Task ID: 2182286 Contact Name: Mark Chapman Task T... See more

Company replied

Rated 5 out of 5 stars

Netmatters hosted a very informative AI in the workplace session. Even though we have already begun our AI journey in the organisation we came away with some useful knowledge to help us understand th... See more

Company replied

Rated 5 out of 5 stars

Really insightful and useful call and will defiantly be joining for more in the future, thank you!

Company details

  1. Phone and internet services
  2. SEO Service
  3. Web designer

Written by the company

Netmatters is an established Web Design, IT Support, and Digital Marketing agency based in Wymondham, Norfolk. Specialists in: * Development of websites & content management systems * Development of cloud-based business management information & workflow solutions * Strategic digital marketing including conversion optimisation, search marketing, email marketing & social media * IT support & infrastructure * Telecoms services


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

58 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(58)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

IT Support

The support we get at Natures Menu is of great value to the business and greatly appreciated. The time spent above and beyond my expectations is applaudable. The Pod/Team I work with are communicative and responsive to my business needs and we all work well together, based on this I would recommend Netmatters to other businesses.

23 January 2024
Unprompted review
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Reply from Netmatters Ltd

Thank you for your kind words! We're thrilled to hear that the support we provide to Natures Menu is greatly valued and appreciated. We take pride in going above and beyond for our clients, and we're glad to hear that our team's communication and responsiveness have been beneficial to your business. We look forward to continuing our successful collaboration with you.

Rated 5 out of 5 stars

Very helpful and supportive

Very helpful and supportive, a pleasure to work with.

30 October 2023
Unprompted review
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Reply from Netmatters Ltd

Thank you for the review. We are pleased to hear that you are happy with our service. We look forward to continuing our work alongside Kerseys.

Rated 4 out of 5 stars

Great customer service from Harry & Cory

Can you pass on to Harry and Cory what a great job they are doing for me looking after my account?

I'm feeling a lot more positive with NM again and the 2 guys mentioned above are outstanding in the way they handle my tasks, communication and generally in their attitude to help and understand my requirements.

I have every confidence in them and I hope they will support me in the future.

22 September 2023
Unprompted review
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Reply from Netmatters Ltd

Thank you Ian for your kind words, the feedback has been passed on to Harry and Cory. As we continue to work with you at Warren Services, we hope to continue to exceed expectations and see Warren Services thrive.

Rated 5 out of 5 stars

Netmatters - we thank you.

We have been with Netmatters since our business started in 2020, we chose Netmatters as soon as we had discussed with them about the ethos of our business and what we wanted to achieve within our business, and they just got it from day one. We can honestly say that without their help, wealth of knowledge and experience which is within all of the staff of Netmatters our business would not be where it is today. Working with Marcus, Jaz and Gary on our digital marketing, website, SEO and PPC is a dream come true and it feels like they have all become a part of our company. We would recommend anyone that is looking to either start, grow and diversify their business to sign up with Netmatters.

21 April 2023
Unprompted review
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Reply from Netmatters Ltd

Thank you so much for taking the time to leave us a review. We are thrilled to hear you are happy with our service and we thoroughly enjoy working with you too!

Rated 5 out of 5 stars

We have worked with Netmatters for a…

We have worked with Netmatters for a number of years now and they are an excellent team to work alongside. Both Jasmin and Matt have used their expertise to assist us with many elements of our business and we have seen great results.

I would highly recommend Netmatters to any business.

4 April 2023
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Reply from Netmatters Ltd

Thank you so much for the positive review, Pete. We are thrilled to hear you are happy with our service and look forward to our continued partnership.

Rated 5 out of 5 stars

The most helpful team of people!!

The most helpful team of people!!

Thank you for your prompt and faultless service, we continue to look forward to working with you.

3 February 2023
Unprompted review
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Reply from Netmatters Ltd

Thank you for your positive review, Lucinda. We are excited to work with you more in the future.

Rated 5 out of 5 stars

A pleasure to work with

A pleasure to work with, it does not matter which employee you speak to, Netmatters delivers the same high level of service. Professional and friendly and ensure they keeps things simple for the end user.

17 January 2023
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Reply from Netmatters Ltd

Thank you so much for taking the time to leave us a review, Trudy. We are thrilled to hear you are happy with our service.

Rated 4 out of 5 stars

I recommend Netmatters Ltd

I recommend Netmatters Ltd. The team have been great and supportive the transition between the land line and digital phones have been so easy thanks to Alex and his team.

13 January 2023
Unprompted review
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Reply from Netmatters Ltd

Thank you for sharing your review. We are pleased to hear that you were happy with your telecoms services.

Rated 5 out of 5 stars

Experts in their field

Netmatters are easy to work with and are transparent in the way they work. Since we've been working with them, it is clear that they are experts in their field.

Our business and processes are unique and they have been able to tailor their service to suit. They are also great at taking feedback on board and adapting in order to achieve the best results.

The results have been positive so far, despite our modest budget and I'm confident that this will continue.

13 January 2023
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Reply from Netmatters Ltd

Thank you so much for leaving such a positive review, Craig. We are thrilled to hear that you are happy with your service and results and we are excited to continue our partnership.

Rated 5 out of 5 stars

Continue to prove their excellence

I would thoroughly recommend Netmatters to any business. The team are thorough and creative in their ideas, they keep in touch with me consistently and are always open to new ideas and suggestions. They have successfully increased traffic to both our websites and we are now bringing online more services from them as they continue to prove their excellence in their knowledge and experience.

30 August 2022
Unprompted review
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Reply from Netmatters Ltd

Thank you so much for taking the time to leave a positive review Caroyln. We can't wait to do more work with you in the future.

Rated 5 out of 5 stars

I'd recommend Netmatters to anyone and everyone!

Elliot and his team have been helping with our SEO strategy. They have been incredibly impressive to work with and within the first few months we've seen some great results. I'd recommend Netmatters to anyone and everyone!

24 August 2022
Unprompted review
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Reply from Netmatters Ltd

Thank you so much for taking the time to leave us a review Alex. We are so glad you are impressed with our work, it has been a pleasure working with you so far! We are looking forward to some more amazing results from our SEO strategy!

Rated 5 out of 5 stars

Very thorough and thought out

We have been with Netmatters for almost 2 years due to out growing out previous web agency. Netmatters are very thorough with the work they carry out and quick to act on work. They currently work on our website, PPC and SEO on a monthly basis.

8 March 2022
Unprompted review
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Reply from Netmatters Ltd

Thank you for taking the time to leave us a review William, we have thoroughly enjoyed working with you on both your PPC and SEO and look forward to continuing our working relationship.

Rated 5 out of 5 stars

Great service

Great service. Took the reigns and did all the leg work for us. Ensured we were happy with our website and made all changes necessary as and when asked to do so.

16 February 2021
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Reply from Netmatters Ltd

Thank you very much for taking time to leave a positive review, Oliver.
We will make sure to pass over your compliments to the rest of the team and we look forward to continuing our working relationship.

Rated 5 out of 5 stars

Gascoynes Review of Netmatters

We contracted Netmatters in March and over the last 7 months, the sevice has been exceptional. Our google rankings have dramatically improved culmiating in us obtaining around 50% more clients than we normally would have done otherwise. They are extremely friendly and it has been an absolute pleasure working with Jim and Becca.

Chris

5 November 2020
Unprompted review
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Reply from Netmatters Ltd

Thank you for sharing your review Chris, we're thrilled to see such amazing results and will make sure to pass on your feedback to the team.

Rated 5 out of 5 stars

Very good service

Very good service, would highly recommend.

27 October 2020
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Reply from Netmatters Ltd

Thank you for taking the time to leave us a review and recommendation.

Rated 5 out of 5 stars

We are very happy with our 3CX phone…

We are very happy with our 3CX phone system installed by Netmatters at the start of August.
Joe was fantastic from our initial discussions, demonstrations, all the way through to the implementation and go-live processes.
The migration from our on-premise phone system to 3CX was seamless, along with migrating SIP providers and installing a new leased line.
Would highly recommend the team and Netmatters and their knowledge on the 3CX product. We are now in a position, for all staff to work remotely, efficiently and without any disruption to our customer support services. Thanks again guys!
Matt chrisostomou
Head of Technical support - Corby+Fellas Retail Systems

22 October 2020
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Reply from Netmatters Ltd

Hi Matt,
Thank you for taking the time to leave us your review and recommendation.
We're so glad to hear that we were able to help with such an important change for you and your business.

Rated 5 out of 5 stars

Netmatters have delivered an excellent service

Netmatters have delivered an excellent professional service to my company. I have been particularly impressed by their clear and regular communication. The results of their expertise in SEO work for my web site has been impressive. I thoroughly recommend them.

2 September 2020
Unprompted review
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Reply from Netmatters Ltd

Thank you for your review and recommendation, Chris. We have thoroughly enjoyed working with you on your SEO and website!

Rated 5 out of 5 stars

Excellent full service IT provider

Netmatters have been excellent throughout our time with them, providing excellent customer services and support since we joined them. They took over our account at the start of the Coronavirus lockdown and were excellent in the very difficult circumstances.

They offer a complete approach to IT solutions from standard support to development, automation, marketing and communications and they appear to be equally professional in all areas.

I can't recommend Netmatters highly enough!

1 September 2020
Unprompted review
Netmatters Ltd logo

Reply from Netmatters Ltd

Thank you very much for your positive review.
It's been a pleasure working with Redco Ltd over these first few months and we're happy to hear that we've helped you through these difficult times.
We look forward to continuing our partnership in the future.

Rated 5 out of 5 stars

Netmatters Ltd have been a pleasure to…

Netmatters Ltd have been a pleasure to deal with. They have dealt with all my queries in a quick and efficient friendly manor. I can highly recommend them.

25 August 2020
Unprompted review
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Reply from Netmatters Ltd

Thank you for your feedback Mrs Davies, we are glad to have been able to help you. Thank you for your recommendation.

Rated 5 out of 5 stars

Great IT technicians

We've been really happy with the support and phone system from Netmatters since we started using them pre-lock down. Looking forward to working together on projects in the future.

Shout out to Dieter for getting many of our issues sorted at short notice.

25 August 2020
Unprompted review
Netmatters Ltd logo

Reply from Netmatters Ltd

Hi Jonathan,

Thank you for taking the time to leave your feedback, we are glad that we have been able to facilitate work for your team throughout lockdown and look forward to working with you more. I will make sure to pass your feedback on to the team.

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