Netto Reviews 

3,993
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Zero selection, angry employees and they NEVER man their checkouts as they should. Avoid this place like the plague.

Rated 5 out of 5 stars

I had a wonderful experience at Netto, Akcietorvet in Farum during rush hour. My Google Pay failed at the till and required my physical bank card, which I had left at home. I was stuck, but the fl... See more

Rated 1 out of 5 stars

Netto staff at smidstrup gilleleje strandvej are super rude. We experienced staff at 17:00 that just throws your stuff on a conveyer belt and did not issue and receipt nor asked when upon being asked... See more

Rated 1 out of 5 stars

I visited store with my wife for Christmas Shopping between 14-16. When I enter in to store all staff including operation manager looking at me like am stealing something and followed me although I ha... See more

Company details

  1. Supermarket

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Netto på nettet


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1.6

Bad

TrustScore 1.5 out of 5

4k reviews

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1.6

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(3,993)

390 reviews in the last 12 months

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Rated 1 out of 5 stars

Feeling aggressed in a store

Jeg vil skrive på engelsk, så alle har mulighed for at forstå.
At arround 20 09 on Thursday evening, the 14th of December 2022, in the Netto Halv Tolv, I tried to return some bottles in order to buy some produce with the pant receipt.
I started to put the pant in and the machine stopped, as it happens sometimes, but no problem there.
It took the employees a lot of time to restart the machine, but that also happens at a late hour in the end of a day. After pressing the button twice, the guard guaranteed me that someone is coming to empty the device, but it already felt as there was a bad tone, and people were looking a bit weird at me, in the sense that I am disturbing them by asking them to do their job. I heard someone in the back taking care of the pant and I waited.
The wait was long, of about 5-10 min and nothing happened. The machine did not start, and my impression is that the person forgot to turn it on (I presumed), yet again, that happens. Therefore I proceeded to press the button twice more to announce the issue. All of a suddon the manager or floor manager came angry, saying that the machine will be resolved soon, as if I disturbed for calling the button. When I asked what soon was, he said angrily and with an attitude, that soon means between 20 to 30 min. I told them very upset that 30 min is not soon, especially in a cold hallway in a winter day.
I felt absolutely disrespected, especially by the manager/ floor manager, that instead of being kind and saying nothing, maybe even answering with a smile that he would look into what is happening, he started to have an attitude where I felt threatened, and I was forced to act out in order to defend my right.
I told the manager very strict that I will take the rest of the pant and the money for the bottle receipt that was previously started and that I will go and shop in another place....I repeat, I said that directly and firmly and he could see I was angry. They talked amongst each other something in their naive language (yet again something very rude)....and guess what:1 min after, the machine started again. Of
course, I left and did my shopping somewhere else.
As I could well see, someone forgot to start the machine... as I expected, and that would be no issue, all would have been ok if the attitude was service oriented. The issue is that I felt threatened by the floor manager and the other employees. This is by no means the first time, in that Netto there is always an aggressive energy amongst the employees sadly.
Is this how a Netto in Christianshavn is managed and the people you employ are allowed to act? I do live in Christianshavn myself, and love the other shops around here for their lovely employees, even low cost shops like yours. Either your employees are tired and exhausted, in which case, please help them out, or not the right people for the job. In their favor, I saw the floor manager in other days, working hard all the time and I admire him for his work ethic, but there is no need to be angry or ever take it out on your customers, no matter what.
I would very much like an answer to my enquiery, in regards to why this happened. I will not return to shop in that Netto, because now I feel a bad taste about what happened and I am actually scared. Please be more kind and help your employees be more happy, and if that is not the case, then please offer them hospitality courses, so that they can act in favour of your clients.

13 December 2022
Unprompted review
Rated 1 out of 5 stars

This review is for Netto Olgasvej Vejle

This review is for Netto Olgasvej Vejle

For some reason theres always expired produce on the shelves, one time I saw chicken expired for 3 days, and another time yoghurt expired for like a day and I didn't notice until the self-checkout. It was discounted and the scanning worked for the original bar code but didn't work for the discounted bar code and the lady told me she can't sell me this, its expired. OK? How about hire some competent people there who do produce check to make sure nothing is sold expired? If I would've just used the original barcode on self-checkout without bothering, I could've gotten myself an expired product. Apparently, you can't trust them.
The store I think is very messy and you can never find something. Badly stocked as well. The staff there is not very friendly and just very awkward in general. Thats why I prefer to do self-checkout but sometimes I still need to ask for their help. The only good thing about this store is that its open until 24 pm.

24 October 2022
Unprompted review
Rated 1 out of 5 stars

Don't shop in Netto

Netto in Poland. Some sleeping beauties in there. Weronika in Krakow,Babinski 69. Never acknowledging me, works as a robot. Some items wrongly priced and when questioned!, it's me who is the problem. Awful experience.

7 October 2022
Unprompted review
Rated 1 out of 5 stars

You keep sending me unsolicited…

You keep sending me unsolicited advertising brochures, even though I have a clear 'no advertisement sticker'. It's annoying and also bad for the environment, please stop it!

10 March 2022
Unprompted review
Rated 1 out of 5 stars

Netto scan og go virker ikke100%

Netto scan og go virker ikke 100%. + priser rabat kommer ikke med i min app når varen er scannet. Ellers fungerer appen ok. Irriterende at man skal tænde for Bluetooth for at reg. butik. Forsætter med at handle i Rema, det er analogt, men så ved man da at tilbudene holder.

30 September 2021
Unprompted review
Rated 2 out of 5 stars

unprofessional behavior / racism

On August 11th I wrote to Netto customer service email to file a complaint against a cashier at Netto Kollegiebakken 7, 2800 Lyngby. Here's the story:
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I checked out at cashier around 18:03 on 11th August. Things went quite normal with customers in front of me. During my check-out, the cashier neither looked at nor spoke to me for a single word in Danish or English (No greetings, no amount to be paid, no asking for receipt). This only happened to me, not to my adjacent customers.

This cashier (Young, Danish speaking guy with blonde hair) also seemed very impatient, and scrolled a few times on his phone on his seat. After I paid by card, he directly turnrd into the next customer and completely ignored me.

As an Asian I cannot say if it's racism for sure, but I'm certain this is not how a cashier from Netto supposed to behave. I've lived in Denmark for 4 years and can have daily conversation in Danish. As a regular Netto customer, this is the very first time that I've seen a cashier behaving so unprofessional.
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And one month passed. There's no reply.

The two stars I give are for other Nettos. This one should have zero.

16 September 2021
Unprompted review
Rated 2 out of 5 stars

Stinky

Most of the shops are so tiny you can't turn around, and instantly you can see it's a mess as the shop just stinks from the refrigerators.

15 July 2021
Unprompted review
Rated 1 out of 5 stars

The customer is apparently not always right

Spent 69kr on a packet of pepper steaks which instantly smelt really sour and bad when I opened them. I went straight back to ask for a refund to have some arrogant teenager stand and argue with me that they didn't smell bad and refused a refund or exchange.

16 June 2021
Unprompted review
Rated 1 out of 5 stars

Terrible Experience,

Terrible Experience,
Shops of my experience are run by immature staff !
Netto should try employing "grown up" people who care about their work (not who calls them on their mobile phones).
All aisles in the shops I have visited are always blocked with newly delivered goods waiting to be but either on shelves or in the freezers/refrigerators.
Also out off date food on sale.
Location of shops in question, available should you wish to try and solve your problems, of course if you Netto are interested!

13 December 2020
Unprompted review
Rated 1 out of 5 stars

Never sell avocado full of poison formalin…

Never sell avocado full of poison formalin still green as stone hard after 1 week. Kindly buy fresh fruits & vegetables naturally preserved with cool container 5 degrees saving lives in Denmark. I wasted money first from LDL, Føtex, Netto all are the same hard green fresh as stone due formalin as dead body been preserved. Kindly sell healthy vegetables & fruits only without causing all illness after vegetables or fruits. I loved avocado everyday i ate but I stopped. Can I return a sliced hard green avocado in Netto, LDL, Føtex? Now i ate frozen chopped avocado from Fotex hoping no formalin in my smothies or salad. Help us to stop poisonous food in Denmark!

21 October 2020
Unprompted review

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