NewBold Solicitors Reviews 

1,329
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, making interactions pleasant and productive. People frequently highlight the exceptional customer service and clear communication, ensuring they felt informed and supported throughout their journey. Reviewers also appreciate the prompt response times, noting that queries are handled quickly and efficiently, often within 24 hours. Many consumers found the overall service to be excellent, making complex processes stress-free and manageable for them. People often noted the smooth user experience, with the team effectively guiding them through important life stages like buying a home.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers expressing gratitude for the outstanding and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Customer service

People report positive experiences with customer service, highlighting the professionalism, knowledge, and... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting prompt... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the process was made much... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We cannot fault Jessica and her team. Exchange of contracts within 5 weeks completion within 6! We actually had two purchases with the first one falling through. Jessica and her team were abl... See more

Company replied

Rated 5 out of 5 stars

This is the 3rd time we have used Newbold and we would use them again if ever needed. We had a very complex and difficult purchase, made even more difficult by completely inept solicitors on the oth... See more

Company replied

Rated 5 out of 5 stars

The sale of my in-laws property was extremely complicated due to Court of Protection needs. Tracey and Caitlin were excellent in all aspects of the sale, ensuring we were kept up to date with dev... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the team throughout my house sale. Everything was handled smoothly and efficiently from start to finish. A special thank you to Sarah Alcock, who was always responsi... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Law firm
  4. Lawyer
  5. Property lawyer

Information provided by various external sources

Here at NewBold Solicitors, we strive to provide practical, jargon-free legal advice to all clients. Our professional solicitors are talented, enthusiastic, and experienced enough to assist you with any and all legal issues. Due to the complexity of the law, it is very important to seek legal advice from a knowledgeable expert with a good background in the relevant area and with access to the most up-to-date case laws and statutes. Regardless of your situation, our solicitors will do whatever they can to resolve your legal issues quickly and effectively. We always avoid unnecessary costs; above all, we want our clients to feel that they are getting value for their money. We will always tell you the truth and work closely with you to achieve the best possible results.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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4.8

All reviews

(1,329)

92 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent conveyancing service when…

Excellent conveyancing service when selling my property. It was a particularly difficult and frustrating sale, but Sarah was always there to advise and support. Can’t recommend highly enough.

11 December 2025
Unprompted review
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Reply from NewBold Solicitors

We are very grateful for your taking the time to leave Sarah Alcock a review Tony.

It's a pleasure to hear your kind words and hear that Sarah navigated a difficult sale to achieve a successful completion for you.

Thank you for your recommendation.

Rated 5 out of 5 stars

Purchase in 6 weeks!

We cannot fault Jessica and her team.
Exchange of contracts within 5 weeks completion within 6!
We actually had two purchases with the first one falling through.
Jessica and her team were able to transition onto the second sale with the bare minimum required on our part.
Searches and enquiries were always provided promptly and I don't think we ever waited 24 hours for a response.
Lovely team always happy to pick up the phone and answer an enquiry.

27 November 2025
Unprompted review
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Reply from NewBold Solicitors

Many thanks for taking the time to leave a review for Jessica and team.

Your feedback is greatly appreciated and we are happy to have been of assistance to you.

We wish you all the best in your new home!

Rated 5 out of 5 stars

Exemplary - Jacqui Rossiter and her team were…

Jacqui Rossiter and her team were amazing. Even though they have loads of cases we were made to feel nothing was too much and that our sale was as important to them as it was to us.

12 November 2025
Unprompted review
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Reply from NewBold Solicitors

We really appreciate the feedback provided Teresa.

We will be sure to pass on your positive comments to Jacqui's Team.

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Great Service.

Great Service.
Great Service from Lisa and her team guiding us through the process of buying our first ever home. The team was very helpful and kept us informed every step of the way through such a worrying and stressful process. Thank you to Lisa and her Team.
We are now extremely happy in our very own home!

24 October 2025
Unprompted review
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Reply from NewBold Solicitors

Good Afternoon Mike,

We hope you are well and settling into your new home!

Thank you for taking the time to leave Lisa's team a review. We appreciate that buying a property can be a daunting experience , especially as a first time buyer and we're glad that the team assisted you in navigating the process.

We wish you all the best in your first home.

Rated 5 out of 5 stars

The amazing lady's Jaquai and Leighann…

The amazing lady's Jaquai and Leighann at Newbold are THE BEST solicitors. You can always get hold of them, they answer your calls , they work very hard and are decent genuine women.
I cannot recommend them enough , I have used this company twice and would never go elsewhere, buying/ selling a house with
a chain can be so so stressful and they kept cool and calm and got things done.
I am so grateful for these lady's , good solicitors are hard to find x

8 October 2025
Unprompted review
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Reply from NewBold Solicitors

Many thanks for taking the time to leave Jacqui's Team such a brilliant review Janet.

We are very grateful for your kind instructions and return custom and are pleased that we have been able to assist you in your transactions.

Rated 5 out of 5 stars

Newbold Solicitors -we highly recommend…

Newbold Solicitors -we highly recommend this business We recently sold a property with them ,the communication ,planning and follow through is exceptional ,a special mention to Sarah who made it happen .
Deborah and Martin Rideout-Hutchings

30 October 2025
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review Deborah!

We're extremely pleased to receive your recommendation and we'll be sure to let Sarah know of your positive comments.

Rated 5 out of 5 stars

Great Solicitors

well priced, efficient, communicative and proactive - made a first-time buyer’s experience much easier

7 October 2025
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review of Jacqui's Team Olamide.

Your kind feedback is most welcomed.

We hope you settle into your new home quickly and enjoy your first home ownership experience.

Rated 5 out of 5 stars

I’ve used Newbold twice now and on both…

I’ve used Newbold twice now and on both occasions it has been pain free.

Kept up to date with progress without being overbearing.

Any paperwork we had to fill in was easy and not frustrating. I will use them again.

3 October 2025
Unprompted review
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Reply from NewBold Solicitors

We're extremely pleased to hear that you are a returning client and that you've again been pleased with the services provided.

We shall be sure to let Jessica Baldwin's Team know your comments.

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Court Application - evication

NewBold took care of issuing a tenant a notice to vacate and the successful Court application. Cant fault the service - unlike my prior Solicitors, NewBold provided swift and practical assistance and service, with emails answered promptly and telephone calls immediately directed to the relevant team member.

2 October 2025
Unprompted review
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Reply from NewBold Solicitors

Many thanks for your review Tom.

We recognise that Landlord and Tenant matters can be difficult, complex and personal affairs and endeavour to assist our clients to achieve possession of their property.

It's great to hear that a successful outcome was obtained for you by the team who will be really pleased to hear your positive words.

Rated 5 out of 5 stars

Newbold is topnotch. Their services is at the top. Great company

Newbold solicitors services are topnotch. My experience with Charlie Griffin was a nice one. Well done Charlie Griffin. What a great job you've done.

26 September 2025
Unprompted review
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Reply from NewBold Solicitors

Good Morning Bosede,

Many thanks for your review regarding the services provided by Charlene, these are most welcomed.

We will be sure to pass on your feedback to Charlene!

Rated 5 out of 5 stars

Outstanding Experience from Start to Finish

Working together was an absolute pleasure. The collaboration was seamless, communication was outstanding, and the overall experience was simply the best. I couldn’t have asked for a better partner, and I truly appreciate the professionalism and dedication throughout the process.

26 September 2025
Unprompted review
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Reply from NewBold Solicitors

It's a pleasure to receive your review of Gemma Old's Team Robert.

Your kind words are really appreciated and we thank you for taking the time to leave the team a review and expressing your gratitude.

Rated 5 out of 5 stars

Great service

From the beginning of our house buying journey to the end, Tracey Edwards and Debbie were very helpful. Always reachable to answer any questions. This made it easy for us as first time buyers. I would recommend Newbold solicitors any day 💯

26 September 2025
Unprompted review
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Reply from NewBold Solicitors

Michael, thank you for taking the time to leave a review.

It's great hearing our clients' experiences and we are glad that your experience as first time buyers was an easy one.

Thank you for your recommendation, which is most welcomed.

We wish you the best in your first home.

Rated 5 out of 5 stars

Excellent company with fantastic…

Excellent company with fantastic service when we bought our forever home.

Very thorough and professional and thorough, no hanging about, cannot praise Newbolds highly enough and in my opinion there is no better solicitor than Tracey and her team.

12 September 2025
Unprompted review
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Reply from NewBold Solicitors

Many thanks for your review of Tracey Edwards' Team Steve.

It's great to hear your positive feedback and we're pleased that we could be of assistance to you in your purchase.

Rated 5 out of 5 stars

Newbold Solicitors and in particular…

Newbold Solicitors and in particular Jacqui Rossiter's team have worked impeccably and tirelessly to ensure a smooth process in buying my house. They have been utterly fantastic. They keep a strong line of communication, are extremely helpful and have been very timely in sending all necessary documentation.

12 September 2025
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for taking the time to leave Jacqui's Team a review Jake.

The team will be really grateful to hear your positive comments and review of the services provided and we will be sure to pass on your feedback!

Rated 5 out of 5 stars

Fantastic friendly service

Fantastic friendly service, could not have made our house move any easier. Tracey and her team were very easy to work with and obliging to all our queries. Communication from the team was exceptional throughout the process. Would definitely recommend to anyone looking to buy/sell property.

25 July 2025
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review PJ.

Your comments regarding Tracey Edwards Team are extremely well received and we are pleased that you were happy with our services and would recommend these to others.

We wish you the best in your new home.

Rated 5 out of 5 stars

Thank you to Tracey and her team for…

Thank you to Tracey and her team for handling our purchase of new home in England whilst having patience dealing with Scottish system as we sold, which is very different very professional and helpful thank you.

21 August 2025
Unprompted review
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Reply from NewBold Solicitors

Good Evening Liz,

Many thanks for your recent review of Tracey Edwards Team.

We are very grateful for your review and are pleased to hear your kind words.

Thank you.

Rated 5 out of 5 stars

First time buyers and we lucked out!

Our broker recommended we work with Newbold and I’m so pleased we listened to him! We recently bought our first home and we couldn’t have asked for better conveyancing solicitors than Sarah cook and the team. They were super thorough, diligent and literally there for us every step of the way. Thank you to Sarah and the team for guiding us through such a massive life stage - thoroughly recommend them!

4 July 2025
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Good Morning Razna and thank you for your review of Sarah Cook's Team.

We really appreciate you taking the time to leave the team a review and we will be sure to pass on your positive and kind words, as well as your thanks.

We wish you the best in your new home.

Rated 4 out of 5 stars

I have used a terrible solicitor in the…

I have used a terrible solicitor in the past, so my expectations were not high, but Gemma and Katie have both been really helpful in the process of purchasing and selling my properties. They were always contactable and would listen to any of my worries (which was a lot sometimes!). Would recommend them!

6 September 2025
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for taking the time to leave Gemma Old's Team a review Molly.

It's pleasing to hear that you had a good relationship with the team and that they were able to assist you with your queries and provide any reassurances needed.

Thank you also for your recommendation.

Rated 5 out of 5 stars

Amazing Service from Newbold Again

Recently used Anne-Marie at Newbolds for my Will and Power of Attorney. Excellent service from start to finish. Not an easy thing to do but so necessary. Everything was explained and I felt so comfortable with Anne-Marie and her Team. Can't thank them enough and would highly recommend their services.

3 September 2025
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Many thanks for your review.

We appreciate future planning can be sensitive and it is really pleasing to hear that you felt comfortable with the team and they were able to assist you in recording your wishes and making important arrangements.

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