Newbridge Silverware logo
Visit website

Newbridge Silverware Reviews 23,896

•
TrustScore 4.5 out of 5

4.6

Jewellery shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,500 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their beauty, quality, and unique designs, often highlighting items like Christmas decorations, jewelry, and cutlery. Many appreciate the efficient delivery service, noting that items arrive quickly and are well-packaged, making them ideal for gifts. The overall service is consistently described as excellent, with many people expressing satisfaction with their purchases and the ease of the ordering process. However, some customers experienced issues with their orders, including delayed deliveries or items not working as expected. A few people also mentioned receiving products that were not suitable for their intended use or had minor imperfections like scratchy engraving.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the high quality,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers consistently praise the high quality of products, often describing them as beautiful, well-made,... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the online ordering process... See more

Service

People report positive experiences with service. Many customers praise the efficiency, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi I purchased from Newbridge recently. I ordered click and collect. In doing so I accidentally chose a shop up the country instead of Cork. Totally my mistake. I rang the shop and without a moments h... See more

Rated 5 out of 5 stars

Beautiful products sent in stylish packaging, great for a special gift each, for my loved ones. Precious treasures they can keep & bring out each year at Christmas. My Mum received one each year from... See more

Rated 5 out of 5 stars

These Christmas decorations are unique. I have not found these items anywhere else. Beautifully crafted and so detailed. Very quick delivery and packed well. We like to get family members a new tree... See more

Rated 5 out of 5 stars

Every year I treat myself to a new Newbridge Silver Christmas decoration and this year totals my 50th piece...people give them ro me as Christmas and birthday gifts. I bought the Aurora Borealis Snow... See more

Company details

  1. Jewellery shop
  2. Gift shop
  3. Homewares Shop

Written by the company

Official Newbridge Silverware. Designer and producer of jewellery, homeware and giftware products and it is this unique history of craftsmanship and experience, combined with a contemporary and fresh attitude to design, that puts Newbridge Silverware on the cutting edge of modern living.

Delivery Information

Written by the company

Details
We currently ship to more than 50 countries, with more being added regularly. Please visit our delivery/shipping page for more information.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Lovely addition to my Nova collection

Love this set of salad spoons and delighted to finally receive them following protracted communication with Parcelforce who were abysmal. Because of the issues I have had with postage delivery I doubt I would do an online order as has cost me a fortune in calls and parcelforce did not adhere to the instructions given online, via phone and numerous other ways to deliver! Having said that I am delighted with my purchase.

20 April 2026
Rated 5 out of 5 stars

Great presentation

Lovely product bought as gift & recipient delighted with it & the presentation box. Delivery amazingly quick. Kept up to date with everything. Loved the fact that An Post was able to email me to say it was delivered.

1 April 2026
Rated 5 out of 5 stars

Quality as expected

Ordered 6 teaspoons to add to the set of cutlery we have in UK. Easy to order and quality was as expected from Newbridge Silverware.
Arrived beautifully packaged!
Great service.

31 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look