Great communication and good advice
Everything was planned very well and went very smoothly for our trip to New Caledonia. Jeremie gave good advice and was very prompt with his communication.
20 April 2025
Unprompted review
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Company details
Written by the company
A New Zealand travel wholesaler that specialises solely in package holidays and bespoke trips to New Caledonia. New Caledonia Voyages offers a service that differs to their competitors because their staff have personally sampled the resorts, tours, and accommodation. They are true experts on the locations since they travel to New Caledonia regularly. In addition, New Caledonia Voyages works closely with hotel and airline partners, obtains exclusive resort deals, and pride themselves in providing affordable, fully inclusive prices.
Contact info
Level 8, 139 Quay Street, Auckland 1010, New Zealand, 1010, Auckland, New Zealand
- 0800 890 118
- sales@newcaledoniavoyages.co.nz
- www.newcaledoniavoyages.co.nz
4.5
Excellent
13 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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When things go wrong
In my experience, it’s easy to write a great review when everything has gone exactly to plan. The true character of a person shows through when things go wrong.
Unfortunately for us, the hotel we booked was unable to guarantee being open or fully functional on our limited travel availability.
Jeremie was extremely supportive with our concerns, and despite having spent a lot of time organising the holiday, arranged a full refund of monies paid on deposits within 2 days of our decision to cancel.
Jeremie kept us fully informed throughout the process, and was professional at all times.
Based on my experience, I would give Jeremie a 100% recommendation, and would have no hesitation on using his services in the future.
12 April 2024
Unprompted review
Excellent Travel Consultant for New Caledonia
We were dealing with Jeremie at New Caledonia Voyages. We had almost given up, as we were running out of patience with another company. We found Jeremie and never looked back. He was so helpful with all his advice, when answering our 100+ questions. We gave him a rough guideline of what we wanted and he did the rest. Our travel to and from the islands was seamless. We will be using Jeremie for our 2025 trip.
8 March 2024
Unprompted review
Reply from New Caledonia Voyages
Thank you immensely for taking the time to share your experience with New Caledonia Voyages on Trustpilot. We are absolutely thrilled to hear that Jeremie was able to provide you with the seamless and stress-free experience you deserved.
It brings us great joy to know that Jeremie's assistance and expertise not only met but exceeded your expectations.
We are elated to hear that your journey to and from the islands was smooth and enjoyable, as it is our utmost priority to make your travel experience as seamless as possible.
We look forward to welcoming you back for your 2025 trip, and we assure you that we will continue to provide the exceptional service you have come to expect from New Caledonia Voyages.
Don't look anywhere else - this is the best!
100% recommend booking with New Caledonia Voyages. Everything was so easy and well planned and the packages on offer are superb. Jeremie was an absolute joy to deal with, and answered all of our questions (we had many!). Having everything booked from flights to transfers to accommodation all in one simple interaction made life so easy. The additional information pack, local knowledge and recommendations that Jeremie provided ensured that we had an amazing trip and will most certainly be booking with New Caledonia Voyages again. Have recommended their services to all of my friends and family.
29 December 2023
Unprompted review
Reply from New Caledonia Voyages
That's fantastic! Thank you so much for taking the time to share your wonderful experience with New Caledonia Voyages. We're thrilled to hear that everything from the planning process to the execution of your trip went smoothly and exceeded your expectations. Jeremie is indeed an invaluable member of our team, and we're delighted to hear that he provided exceptional service and assistance throughout your journey. We strive to make travel as seamless and enjoyable as possible for our customers, and your glowing recommendation means the world to us. We look forward to welcoming you back for another unforgettable experience with New Caledonia Voyages in the future!
Detailed, professional and comprehensive service.
Jérémie always replied quickly to my (many!) emails and was very helpful when finding solutions to problems - and there were quite a few as this was a school group booking for 27. I appreciated his eye for detail and thorough approach - there were a couple of hiccups along the way but we worked together to resolve them. This was a hugely successful trip with all transfers being punctual and all activities enjoyed by my varied group of students, I will not hesitate to book again with New Caledonia voyages and with Jeremie in particular. Merci beaucoup et à bientôt 😄
30 June 2023
Unprompted review
Reply from New Caledonia Voyages
Bonjour Denise, a big MERCI for your kind feedback. We're so pleased to hear that you enjoyed your booking experience with New Caledonia Voyages and that you all had a great time. It was a pleasure to assist with your school trip in New Caledonia. We look forward to looking after you again when you choose to travel next.
Great holiday but Isle of Pines was totally magical...
A totally wonderful holiday with an thoroughly workable itinerary supplied through the fantastic team at New Caledonia Voyages. All accommodation, flights and transfers were arranged for us. We stayed four-nights at the amazing Isle of Pines although we wished we had arranged to stay longer - this place is the unspoiled hidden jewel of the South Pacific. Many thanks to Jeremie and team!
29 September 2019
Unprompted review
Reply from New Caledonia Voyages
Hi David, thanks so much for your kind feedback. We're so pleased to hear that you enjoyed your booking experience with New Caledonia Voyages and that you had a great time in Isle of Pines. We look forward to looking after you again when you choose to travel next.
Thanks to New Caledonia Voyages Jeremie
Thanks to New Caledonia Voyages Jeremie for his exceptional trip planning that enabled us to gain a great insight into New Caledonia, its culture and people. All of the trip went according to plan and we thoroughly enjoyed our two weeks of touring.
David and Irene
Tauranga
31 July 2019
Unprompted review
Reply from New Caledonia Voyages
Bonjour David and Irene, thanks so much for your kind feedback. We're so pleased to hear that you enjoyed your booking experience with New Caledonia Voyages and that you had a great time in New Caledonia. We look forward to looking after you again when you choose to travel next.
12 days in New Caledonia
Don’t go with anyone else if you think about travelling to New Caledonia. We had a broad idea of a possible itinerary but NCV agent, Jeremie, was extremely helpful in finalising the details, advising on accommodation and generally giving us lots of useful tips. All the arrangements for flights, transfers, car hire and accommodation worked extremely well. A big thank you to Jeremie and the NCV team!
27 June 2019
Unprompted review
Reply from New Caledonia Voyages
Hi Judith and David, thank you so much for your feedback. Our New Caledonia Experts specialise in finding the perfect self drive holiday to suit your needs. We're so glad to hear you were happy with your booking experience with New Caledonia Voyages. We look forward to helping you with your next holiday.
Family holiday New Caledonia
Jeremie and Julia organised our family holiday to New Caledonia. They were efficient and great to deal with and certainly helped make our holiday as good as possible. We had 4 days on the mainland and 2 on Isle Des Pines. Was perfect!
Would certainly recommend!
18 October 2018
Unprompted review
Reply from New Caledonia Voyages
Hi Phillippa, Thanks so much for your kind feedback. We're so pleased to hear that you enjoyed your booking experience with New Caledonia Voyages and that you had a wonderful family holiday in New Caledonia. We look forward to looking after you again when you choose to travel next.
Easy and great to deal with
Had great speedy service working with Jeremie via emails .
He kept me well informed on all options and worked with me on any queries I might have had.
Thankyou Jeremie , you made it a easy and trustworthy experience.
27 June 2018
Unprompted review
Reply from New Caledonia Voyages
Hi Marg, Thanks so much for your kind feedback. We're so pleased to hear that you enjoyed your booking experience with New Caledonia Voyages and we look forward to helping you book your next holiday.
Fantastic to deal with
Fantastic to deal with, excellent customer services.
14 June 2018
Unprompted review
Reply from New Caledonia Voyages
Thank you kindly for your business & support. It is very much appreciated.
Excellent service easy to deal with
14 June 2018
Unprompted review
Reply from New Caledonia Voyages
Thank you kindly for your business & support. It is very much appreciated.
New Caledonia package holiday
The excellent service and prompt followup to any queries made my contact with New Caledonia Voyages a most pleasant one.A thoroughly professional and knowledgeable organization.A special thanks to Jeremie
7 June 2018
Unprompted review
Reply from New Caledonia Voyages
Thank you kindly for your business & support. It's very much appreciated. We look forward to looking after you again when you choose to travel next.
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