Newport Caravans Ltd Reviews 

92
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We personally cannot fault Newport Caravans - we are relatively new to caravaning (4 months) and bought our first one from here. No pushy salesmen and no pressure to buy - which is just how it should... See more

Rated 1 out of 5 stars

Wasted a month trying to confirm order and book fitting date for VB 4c full air suspension. Initial response seemed good but no response to multiple phone calls and email reminders to get order confir... See more

Rated 5 out of 5 stars

Top-tier experience at Newport Caravans. We are thrilled with our new purchase, but even more impressed by the service provided by Ben. From the moment we arrived, he made us feel valued and took the... See more

Rated 5 out of 5 stars

Absolutely fantastic. After buing a second hand tourer last week we believe we should express our thanks to all the staff members who helped us with our purchase. The van was immaculately prese... See more

Company details

  1. Vehicles & Transportation

Information provided by various external sources

Newport Caravans is Wales' largest dealer of new Swift and Bessacarr motorhomes and new Swift, Sprite, Elddis and Buccaneer Caravans. We have a large stock of used caravans and used motorhomes. We are a one stop shop for Service, bodyshop repairs, acce...


Contact info

4.0

Great

TrustScore 4 out of 5

92 reviews

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4.0

All reviews

(92)

18 reviews in the last 12 months

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Rated 4 out of 5 stars

Caravan service annualy

Caravan service annualy!
Very happy with the professional
Way in which this is organised.
Would recommend newport caravans.
Would consider buying from them
If the deal was reasonable.

26 February 2020
Unprompted review
Rated 5 out of 5 stars

Bought a Used Caravans from Newport Caravans

Visited Newport Caravans in November, viewed a couple of caravans which we had seen on their website, fell in love with one and met with Ben to discuss part exchanging our current caravan.
We were offered a very fair price, left a deposit and arranged to collect our 'new' caravan on the 7th December.
On the day we were met by Ben, who in turn introduced us to Lee who took us through the workings of new caravan.
Everything went really smoothly on the changeover, spent the night in our new caravan in Newport, it was all we hoped for.
The phrase affordable caravans at affordable prices is spot on.
Thanks to Ben and Lee for your help, would definitely recommend Newport Caravans.

8 December 2019
Unprompted review
Rated 1 out of 5 stars

Don't go there just had a service with…

Don't go there just had a service with them and we were going down theoyorwau and side doors weren't shut for the water and battery all flapping had to stop to stop on motorway to close them then got back and discovered the gas pipes weren't even connected to the pipe work £199 for that dangerous bad bad bad!!!!!!!!!!

6 August 2019
Unprompted review
Newport Caravans Ltd logo

Reply from Newport Caravans Ltd

Hi Stephen
So sorry to hear that you have had a bad experience with us. We would welcome the opportunity to discuss this with you over the phone or face to face. If you'd like to do so, please can you give us a call on 01633 843066 and ask to speak to Mark.
Many thanks
NC&M

Rated 5 out of 5 stars

Fantastic and knowledgeable service…

Fantastic and knowledgeable service every time.
We've bought several caravans from Newport and each time the service received has been exemplary.
We also have servicing carried out there. The service team are always very helpful and accommodating.
Would not hesitate to recommend.

7 November 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. After buing a second hand tourer last week we believe we should express our thanks to all the staff members who helped us with our purchase.

The van was immaculately presented when we collect it. Everything was explained to using detailed information.

Well done. We shall certainly visit you again

Alan & Sandra Bainbridge

4 November 2018
Unprompted review
Rated 4 out of 5 stars

Relates to Insurance repairs and not the sales side.

Despite initial confusion over when my vehicle was booked in for repair; Newport caravans pulled out all the stops and carried out all the work in time for its next use.
I was updated regularly by Liz!
Martin warned that it could take a while, but he did it. :-)

Friendly and helpful staff.
Thank you Liz and Martin.

17 July 2018
Unprompted review

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