Newshosting Reviews 1,799

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I've used the service for 5 years now and have had not one issue the entire time. Have been very impressed. Retention rates are the best and speeds and customer support are awesome. Definitely the be... See more

Company replied

Rated 5 out of 5 stars

Excellent Usenet service. Switched over last year because it came with a newsreader and search. Works well and in terms of the Usenet access, the retention and speed is excellent. Support was also gre... See more

Company replied

Rated 1 out of 5 stars

My account with Newshosting expired because they decided to triple the price they were charging me. When I logged in, I had the option to "renew my account" but the only price it allowed me was doub... See more

Company replied

Rated 5 out of 5 stars

I have been using Newshosting since 2005 and have extremely happy with the service. I have been blown away with the exceptional retention rate, and as my internet speeds have evolved and got... See more

Company replied

Company details

  1. Internet Service Provider
  2. VPN Service

Written by the company

Newshosting is the industry leading Usenet provider. Founded in 1997, Newshosting offers 100% secure, private access and unlimited, unthrottled speeds. Having provided Usenet service to millions of users, Newshosting has been recommended by tech publishers including TechRadar, LifeHacker, and How-To Geek.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 61% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No glitches

No glitches, works great with the slug.

5 June 2024
Newshosting logo

Reply from Newshosting

Thank you for the positive review!

Rated 5 out of 5 stars

trustworthy

trustworthy - really professional answer and help !

29 May 2024
Newshosting logo

Reply from Newshosting

Thank you for the positive review!

Rated 5 out of 5 stars

Reliable

Reliable. Affordable.

29 May 2024
Newshosting logo

Reply from Newshosting

Thank you for the positive review.

Rated 5 out of 5 stars

Configure once and forget about it

Configure once and forget about it. Stable, reliable, but documentation could always be better. In my case connecting to the NL is way better than the standard modus. But you have to find that information first.

15 May 2024
Newshosting logo

Reply from Newshosting

Thank you for the positive review!

Rated 4 out of 5 stars

Great bur not perfect.

I have gigabit connection, and most of the time I average about 60~70 MB/sec. Very rarely do I see 100, but somtimes it drops as low as 40. Regarding completion, occasionally I am unable to complete a download, but that is rare.

30 May 2024
Newshosting logo

Reply from Newshosting

Thanks for your feedback! We are sorry to hear about the issue. Please create a support ticket through support@newshosting.com so we can further assist you.

Rated 5 out of 5 stars

The best hosting service

One of the best hosting services you belong to! Fast downloads and almost everything is available.

29 May 2024
Newshosting logo

Reply from Newshosting

Thank you for the positive review!

Rated 5 out of 5 stars

Service works great

Service works great. Support is quick and very helpful.

29 May 2024
Newshosting logo

Reply from Newshosting

Thank you for the positive review!

Rated 1 out of 5 stars

Beware trial offer

Update#2: Keep receiving spam/ promotional emails offering newshosting service after opt out. Promotion states "Try newshosting risk-free for 30 days or your money back". Do not be tempted, it was a nightmare to cancel and get a refund. I just tried to make a support ticket for the emails through the link in the response below. It never creates the ticket! If you are foolish enough to give these people your money, go ahead and contact support BEFORE you even think of signing up and judge how they respond, instead of what they offer.

Update: Newshosting asked for more information in an attempt to invalidate this review on trustpilot. They have all my information, and always had the information because they issued a partial refund but are choosing to abuse trustpilot's review system and have my review taken down. I updated the information that was asked for and trustpilot said this review could be taken down if I didn't respond within two days. Again, only a partial refund was given and newshosting feels justified in charging me initially during the trial period for a year's worth of service when only a single day was used. After the partial refund was given, newshosting is asking trustpilot for more information to verify that I actually had this experience. The only conclusion I can come to at this point is that they are attempting to manipulate the review system in hopes to have this review (and most likely other's) who do not respond in time, taken down. Lastly, newshosting wrote a different response to my original review two days ago and took down the original reply. Transparency should always be a top priority because it keeps everyone accountable. Updated reviews should follow the industry standard format.

Beware trial offer. They operate using fraud and deception. I was charged immediately during the trial period for a full year ($155), after only a single download attempt. 24/7 support is a lie and support tickets went unanswered. Cancelling "trial" is nested deep in an account menu that asks repeatedly to stay and reduced membership fees to stay. I filed a PayPal dispute and then finally received a support response a few weeks later. They said that since I filed a PayPal dispute, support services would go through a billing manager and that was the end of contact.

27 March 2024
Unprompted review
Newshosting logo

Reply from Newshosting

We are sorry to hear that you are having problems with your billing, please contact our team at https://support.newshosting.com/new and we will do our best to help you.

Rated 5 out of 5 stars

Fast, solid and reliable

Fast, solid and reliable service. The retention-time is sensationally long, over 14 years!
I don't see any reason to switch to a european provider!

26 March 2023
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Reply from Newshosting

Thank you for taking the time to review our service!

Rated 5 out of 5 stars

Stable and fast newsgroup provider.

A good newsgroup provider with VPN, has been here for a number of years and is fast and stable.
The prices for their services are also excellent.

26 March 2024
Newshosting logo

Reply from Newshosting

Thank you for taking the time to review our service!

Rated 5 out of 5 stars

perfect

perfect, without any downtimes or speed issues!

22 March 2023
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Reply from Newshosting

Thank you for taking the time to review our service!

Rated 5 out of 5 stars

Reliable

Never had any downtime...

19 March 2023
Newshosting logo

Reply from Newshosting

Thank you for taking the time to review our service!

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