Newsstand Reviews 

466
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Always use Newsstand for imported American Sports Magazines, among others. Great customer service, friendly staff, Superb prices and very fast postage. The mag selection is second to none, f... See more

Company replied

Rated 5 out of 5 stars

Hi! I am Traian and i am from Romania! I am buying magazines from newsstand for almost 5 years. I really apreciate the section of american magazines. But also there is room left for other american mag... See more

Company replied

Rated 5 out of 5 stars

Have been using Newsstand for several years, and find it difficult to fault their service. They will prompt when the subscription on a magazine is nearing it's end, and offer a flexible renewable sys... See more

Company replied

Rated 5 out of 5 stars

I'm in California , USA. I've been subscribing to British magazines for over 30 years . First from an American importer, who retired . Then from a British exporter who decided to close their business... See more

Company replied

Company details

  1. Newsstand
  2. Circular distribution service
  3. Newsagent
  4. New service

Written by the company

Single copies or flexible subscriptions starting immediately. Worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

466 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(466)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service all round

Purchased several magazines & the service is prompt & reliable. Any issues with missing magazines I have encountered service above & beyond expected from everyone I have interacted with.
Highly recommended

30 November 2023
Unprompted review
Newsstand logo

Reply from Newsstand

Thank you for your lovely review!

Rated 4 out of 5 stars

Good

Situation resolved rapidly and satisfactorily, thanks to Rhonda

1 December 2023
Unprompted review
Newsstand logo

Reply from Newsstand

Thank you for your kind review.

Rated 5 out of 5 stars

very helpful and understanding

I had a problem with an item that was sent. And Rhonda who helped me had it all sorted out in no time. Super fast response and great to deal with. Amazing customer service.

14 November 2023
Unprompted review
Newsstand logo

Reply from Newsstand

Wonderful result! We will pass on your kind feedback to Rhonda.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service; no-nonsense, no fuss, just good old-fashioned excellent customer service, from Georgia, Eli, Rhonda, and the team. From placing the initial order to receiving the item I purchased the following day. A faultless service. Highly recommended.

1 November 2023
Unprompted review
Newsstand logo

Reply from Newsstand

Thank you for your wonderful review :)

Rated 5 out of 5 stars

Very honest

Having made a silly mistake with an order, which I hadn't even noticed myself at that point, Newsstand Enquiries department contacted me to put it right and save me some wasted money.

21 September 2023
Unprompted review
Newsstand logo

Reply from Newsstand

We are glad we could help and thank you for your kind review.

Rated 5 out of 5 stars

THE BEST SUPPLIER IN THE MAGAZINE BUSINESS

I have been doing business with Newstand for many years now. Their service is first-rate and if there are any problems with late shipping or receiving a damaged magazine they solve the problem. The other reason for using them is I live in Asia and the prices of magazines are double or even triple the cover price. So even shipping from the UK to Asia winds up being cheaper.

8 September 2023
Unprompted review
Newsstand logo

Reply from Newsstand

Great to hear that we can help you with our magazine selection and service :) thank you for your feedback!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, cannot fault them in anyway. By my own mistake I forgot to input my post code for delivery but they searched this up and did this for me to make sure I received my item. The lady I spoke with on the telephone was very polite and extremely helpful.

19 September 2023
Unprompted review
Newsstand logo

Reply from Newsstand

Thank you for your kind words :)

Rated 5 out of 5 stars

Excellent Product & Customer Service

I live in the USA and ordered a back-dated copy of a magazine. I accidentally made a typo in my mailing address and reached out to Newsstand -- they responded super quickly and actually re-dispensed the magazine with my correct mailing address, just in case the original didn't arrive. Excellent customer service -- magazine arrived in a few weeks and in excellent condition. Highly recommend!

14 September 2023
Unprompted review
Newsstand logo

Reply from Newsstand

Great to hear that your order reached you and thank you for your lovely feedback.

Rated 5 out of 5 stars

Another great service when ordering a…

Another great service when ordering a magazine, a special thanks to Georgia who was helpful and professional again, nice to be able to speak to someone regarding your order, keep up the good work.

13 September 2023
Unprompted review
Newsstand logo

Reply from Newsstand

Thank you for your lovely feedback. We have passed on your kind words to Georgia.

Rated 5 out of 5 stars

Excellent company

My questions and concerns are always promptly addressed.

6 September 2023
Unprompted review
Newsstand logo

Reply from Newsstand

Great news and thank you for your feedback.

Rated 5 out of 5 stars

Fantastic

Fantastic, helpful and personable!

6 September 2023
Unprompted review
Newsstand logo

Reply from Newsstand

Thank you for your kind words :)

Rated 5 out of 5 stars

Thank you Eli, Rhonda and Georgia!

I am a big Korean fan of pianist Yoonchan Lim. As soon as I heard that there would be an article about pianist Yoonchan Lim in the International Piano, I ordered it, but I received the wrong issue because I ordered it even before the book was published.
When I asked Newsstand, I was told to return the book and order it again,
But when I tried to order again, the issue I wanted was already out of stock.
I received an e-mail saying that a few books were re-arranged, but they were sold out again in the meantime, and I exchanged e-mails with 3 members of Newsstand more than several times during the process, and they helped me a lot to get the issue I wanted.
As you know, Korea is on the opposite side of where Newsstand is located, so I had no choice but to reply to them after work, but they replied to my mail from really early in the morning.
I finally got the issue I wanted after 2 months after I placed the wrong order.(I've been bothering them all this whole time.)
I am really grateful to Eli, Rhonda and Georgia for taking my endless requests seriously and helping me.
I decided to keep the previous issue that I ordered by mistake as a token of my appreciation.(The contents was great, too)
Thank you very much.

25 June 2023
Unprompted review
Newsstand logo

Reply from Newsstand

We were happy to help you and even more so in acquiring this special issue for you. Enjoy the magazine and thank you for your lovely review :)

Rated 5 out of 5 stars

Great service first class

Fast and safe shipping every time. Great communication. All good from start to finish. Highly recommended.

14 August 2023
Unprompted review
Newsstand logo

Reply from Newsstand

Thank you for your kind review.

Rated 5 out of 5 stars

Problem sorted quickly

Problem sorted quickly. Good communication with order not available and personal recommendations from member of staff for alternative.

2 June 2023
Unprompted review
Newsstand logo

Reply from Newsstand

Thank you for your review and we are glad we could help.

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