Justyna in the Aberdeen office has been the most efficient person we have dealt with so far, in the 3 years we have been living here. She has dealt with all our queries promptly over the last few wee... See more
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Review summary
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Reviews shaping this summary
I had been trying to get Newton to action cutting back a tree for more than a year. Emails with two of the Aberdeen team were never responded to or actioned, which is clearly not the service you expe... See more
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Elizabeth in the Aberdeen office did an excellent job at our recent Owners Association AGM. She had a good command of her brief and explained several tricky matters very well to all those present. We... See more
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Lauren MacKenzie is the current Property Manager for the block of six flats I live in. She is extremely pleasant and takes a keen interest in all aspects of both the commual area within the building... See more
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Company details
Written by the company
Award winning common property managers, motivated to offer the very best customer service at all times. We provide management services to blocks of flats (of all shapes and sizes) and grounds only management solutions throughout Scotland. We have fully manned offices in Glasgow, Aberdeen, Inverness and Inverclyde, we are never far away when our customers need us!
Contact info
87 Port Dundas Road, G4 0HF, Glasgow, United Kingdom
- 0141 353 9700
- support@newtonproperty.co.uk
- newtonproperty.co.uk
4.3
Excellent
1k reviews
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This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 24 hours
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Big thank you to Hayley Robertson and…
Big thank you to Hayley Robertson and Sandra Watson at Newton Property Management who have always provided a friendly and prompt service. Hayley always responds quickly to emails, facilitated development meetings and ensured required work was undertaken asap such as fixing communal plastering, paint work and windowsills! Thank you so much for all your help over the years!
26 October 2026
Unprompted review
Had emailed Newton Property and within…
Had emailed Newton Property and within a few hours Leigh ( Thumath) had replied and organised for the ground workers to attend the falling tree's and was rectified within 24 hours . Great Service
28 October 2026
Unprompted review
I required some information regarding a…
I required some information regarding a property very quickly and contacted Jamie-Lee who is our property manager.
Jamie-Lee made herself available and has considerable knowledge regarding our development. Following a call Jamie-Lee was able to answer our concerns and followed that up with email confirmation immediately. She has great empathy and deals with any queries efficiently and with courtesy.
29 October 2026
Unprompted review
Reply from Newton Property Management
Good morning Ian,
Thank you for taking the time to leave such a positive review, Ian.
We are delighted to hear that Jamie-Lee was able to assist you promptly and provide the information you required. Her knowledge of the development, commitment to supporting owners, and attention to detail are qualities we greatly value, so it's wonderful to know these were reflected in your experience.
We're particularly pleased that Jamie-Lee was able to address your concerns during your call and follow up immediately with written confirmation. Your comments regarding her empathy, efficiency, and courteous manner are greatly appreciated, and we will be sure to share this feedback with her.
Thank you again for your kind words and for choosing Newton Property Management.
Kind regards,
The Team @ Newton
I had a great experience when I phoned…
I had a great experience when I phoned to set up my mums new account with Newton Property. Ruth McGowan was very knowledgable and extremely helpful. She explained everything very clearly for me and was very patient answering all my questions. Thanks so much for your help.
29 October 2026
Unprompted review
Reply from Newton Property Management
Good morning Mark,
Thank you for taking the time to leave such a lovely review. We are delighted to hear that Ruth McGowan provided such a positive experience while helping to set up your mum's new account. Ruth takes great pride in delivering clear, helpful information and ensuring that all questions are answered thoroughly, so we're pleased her knowledge, patience, and support made the process straightforward for you.
We will be sure to pass your kind comments on to Ruth. Thank you again for choosing Newton Property Management, and please don't hesitate to get in touch if we can assist you in the future.
Kind regards,
The Team @ Newton
Elizabeth Connon resolved an enquiry…
Elizabeth Connon resolved an enquiry quickly, nice and helpful.
29 October 2026
Unprompted review
Reply from Newton Property Management
Good morning Gary
Thank you for taking the time to leave a review. We are delighted to hear that Elizabeth Connon was able to resolve your enquiry quickly and that you found her both helpful and pleasant to deal with.
Providing responsive and supportive service is something we strive for, and it's wonderful to know Elizabeth made such a positive impression. We will be sure to pass your kind comments on to her.
Thank you again for your feedback and for choosing Newton Property Management.
Kind regards,
The Team @ Newton
Inverness branch
I’d like to take this opportunity to highly praise our new factoring manager, Jonathan Lauder, from Inverness.
Although he has only been in his new role for a few days, he has already resolved several issues that we had been unable to resolve for over a year. Jonathan’s communication is excellent, and he provides a very professional, proactive service.
We’re really impressed so far and appreciate his efficient approach.
27 October 2026
Unprompted review
Reply from Newton Property Management
Good morning Ania,
Thank you for taking the time to share your feedback. We're delighted to hear about your positive experience with Jonathan Lauder and the impact he has made in such a short time.
It is particularly rewarding to know that Jonathan has been able to help resolve issues that had remained outstanding for some time. His proactive approach, professionalism, and commitment to clear communication are qualities we greatly value, and we're pleased they have made such a positive impression.
We will be sure to pass your kind comments on to Jonathan and the Inverness team. Thank you for your support, and we look forward to continuing to provide you with excellent service.
Kind regards,
The Team @ Newton
The staff are very helpful and…
The staff are very helpful and courteous. Never had any problems with Newton Property. They are very prompt in dealing with any problems.
20 October 2026
Reply from Newton Property Management
Good morning Ellen,
Thank you for your kind review. We're delighted to hear that you've found our team helpful, courteous, and responsive. Providing prompt assistance and excellent customer service is something we take great pride in, so it's wonderful to know this has been your experience. We truly appreciate your support and thank you for taking the time to share your feedback.
Kind regards,
The Team @ Newton
Very Professional Takeover
We engaged with Dionne @ Newton to pull togethor a proposal to tender for development factor .She was responsive , professional and filled us all with confidence . Newton were successful in the tender and have been very excited in taking over our development which has had to happen very quickly but they’ve pulled it togethor very well.
15 October 2026
Unprompted review
Reply from Newton Property Management
Good morning Justin,
Thank you for taking the time to share your experience. We are delighted to hear that Dionne made such a positive impression throughout the tender process. Her professionalism, responsiveness, and commitment to supporting developments through important transitions are qualities we greatly value.
We're also pleased that your development has felt the benefits of a smooth and successful handover. We understand that taking over management at short notice can be challenging, and it's fantastic to hear that the team has worked hard to ensure everything came together seamlessly. We look forward to continuing to support your community and building on this positive start.
Kind regards,
The Team @ Newton
Thanks Newton Aberdeen Team
Would just like to mention how well Newton Property Management are currently managing Strawberry Bank Parade Aberdeen, I would like to thank Lana Andrejevs and her team for their timely feedback and positive approach.
I for one have noticed how Strawberry Bank Parade maintenance /upkeep and communication has vastly improved throughout 2026.
Jon
20 October 2026
Unprompted review
Reply from Newton Property Management
Good morning Jon,
Thank you for taking the time to share your positive feedback. We're delighted to hear that you've noticed the improvements at Strawberry Bank Parade and that our efforts have made a difference. Lana and the team work hard to provide proactive communication and support, so it's wonderful to see their commitment recognised.
We truly appreciate your kind words regarding the maintenance, upkeep, and communication throughout 2026, and we'll be sure to pass your feedback on to Lana and the wider team.
Kind regards,
The Team @ Newton
Ruth was very helpful and efficiently…
Ruth was very helpful and efficiently dealt with my enquiry. Thank you
21 October 2026
Unprompted review
Reply from Newton Property Management
Good morning Graham,
Thank you for your kind review. We're delighted to hear that Ruth was able to assist you and deal with your enquiry efficiently. Providing helpful and responsive customer service is something we pride ourselves on, and we're pleased that Ruth made such a positive impression.
We'll be sure to pass your thanks on to Ruth and the team.
Kind regards,
The Team @ Newton
Great service from Alan
Great service from Alan, who was very efficient when dealing with my query.
20 October 2026
Unprompted review
Reply from Newton Property Management
Good morning,
Thank you for your kind feedback. We're delighted to hear that Alan was able to assist you efficiently and provide a great service experience. I'll be sure to pass your comments on to him.
Kind regards,
The Team @ Newton
I received a prompt and helpful full…
I received a prompt and helpful full response to my questions from Abbey ahead of our move into our property. It is much appreciated, thank you
19 October 2026
Unprompted review
Reply from Newton Property Management
Good morning Ann,
Thank you for taking the time to leave such positive feedback. We're delighted to hear that Abbey was able to provide a prompt, helpful, and comprehensive response to your questions ahead of your move. We know how important clear information is during such a busy time, and we're pleased that Abbey could assist and help make the process a little easier.
We wish you all the best in your new home and thank you again for your kind words.
Kind regards,
The Team @ Newton
Positive call
Alan Murphy was really pleasant to deal with and made my call straightforward.
16 October 2026
Unprompted review
Reply from Newton Property Management
Good morning Elaine,
Thank you for taking the time to leave a review. We're delighted to hear that Alan Murphy was pleasant to deal with and made your call straightforward. Providing friendly, efficient service is important to us, and it's great to know Alan was able to assist you so positively.
We really appreciate your feedback and will be sure to pass your kind comments on to Alan.
Kind regards,
The Team @ Newton
Lauren MacKenzie
Lauren MacKenzie is the current Property Manager for the block of six flats I live in. She is extremely pleasant and takes a keen interest in all aspects of both the commual area within the building and the surrouding grounds. Any issues are dealt with promptly and efficiently and resolved as soon as possible. First class service ! Thank you very much Lauren, it is a pleasure dealing with you.
13 October 2026
Unprompted review
Reply from Newton Property Management
Good morning Susan,
Thank you for taking the time to leave such wonderful feedback. We're delighted to hear about your positive experience with Lauren MacKenzie. It's fantastic to know that her proactive approach, attention to both the communal areas and surrounding grounds, and commitment to resolving issues promptly and efficiently have made such a positive difference to your development.
We will be sure to pass your kind comments on to Lauren, who will be delighted to know that her hard work and dedication are so highly valued. Thank you again for your support and for recognising the service she provides.
Kind regards,
The Team @ Newton
The five stars are for Tracy Mitchell
The five stars are for Tracy Mitchell. She has treated me like a person not an account number. She has common sense in abundance. Sadly not so with a couple of property managers I have dealt with. She deserves employee of the month maybe even employee of the year. Newton should employ more like her.
3 October 2026
Unprompted review
Reply from Newton Property Management
Good morning,
Thank you for taking the time to share your feedback. We are delighted to hear about your positive experience with Tracy Mitchell. It's wonderful to know that her personable approach, professionalism, and commitment to customer service made such a positive impression.
We appreciate your kind words and will ensure your comments are passed on to Tracy and her management team. Recognition like this means a great deal and highlights the difference that dedicated team members can make.
We're sorry to hear that your experience has not always been as positive with others, and we would welcome the opportunity to understand more about any concerns you may have. Please feel free to contact us directly so we can review any outstanding issues and work towards improving your experience.
Thank you again for your feedback and for recognising Tracy's efforts.
Kind regards,
The Team @ Newton
If I could give zero I would
If I could give zero I would. Who in there right mind would pay an extra £100 a year ‘just encase’ they cannot collect. Also why am I paying them over £150 to do a tiny part of land nowhere near my land, I’ve never even touched the area yet now cause I’m a month late I’m getting constant cheeky emails from Ewan so called the unhelpful, rude debt person to the tune of around 7 today, letters galore the lot. It’s just another racket to make money off people to companies that do nothing. That’s about £10k a year from all houses for one patch of grass to be cut, why that needs a company and a full suite of staff is beyond me…. Should be on crimewatch!
I own my home, if I choose not to pay to have some grass cut nowhere near my home then I should have the option to not pay it, see if they cleaned or street swept then fine but money to a crook for nothing.
9 October 2026
Unprompted review
Reply from Newton Property Management
Good morning
Thank you for taking the time to share your feedback. We're sorry to hear that you are unhappy with both the maintenance charges and our credit control process.
Having reviewed the title conditions for the development, all homeowners are legally bound to contribute towards the maintenance and management of the communal areas. The title deeds specifically require proprietors to maintain the common amenity ground and contribute towards the associated costs, together with management charges and a float fund held for future maintenance expenditure. The £100 float is not a fee retained by the factor, but a fund held on behalf of homeowners for maintenance-related purposes and is refundable when a property is sold, subject to any outstanding balances.
The title conditions also provide for the appointment of a property manager to administer the development, collect contributions, arrange maintenance and recover unpaid charges where necessary. All owners remain liable for these costs regardless of whether they personally use or access the communal ground.
We appreciate that receiving reminders regarding an overdue balance can be frustrating. However, these communications are issued to recover sums due under the title conditions and to ensure costs are not unfairly borne by other homeowners.
If you would like to discuss your account or any specific concerns regarding the charges applied to your property, please contact us directly and we would be happy to review these with you.
Kind regards,
The Team @ Newton
Paula gave great advice and options…
Paula gave great advice and options regarding setting up a direct debit.
Thanks again.
9 October 2026
Unprompted review
Reply from Newton Property Management
Good morning Jordan,
Thank you for taking the time to leave a review. We're delighted to hear that Paula was able to provide helpful advice and discuss the options available for setting up your direct debit. Delivering clear guidance and support is important to us, and it's great to know that Paula made the process easier for you.
We'll be sure to pass your kind comments on to Paula and recognise her excellent service.
Kind regards,
The Team @ Newton
Payment Assistance.
I spoke with Sammy and lastly Ruth. They were both so professional and extremely helpful in handling my situation. They provided an quick resolution and i cannot thank them enough.
7 October 2026
Unprompted review
Reply from Newton Property Management
Good morning Philip,
Thank you for taking the time to leave your feedback. We are delighted to hear that both Sammy and Ruth provided such professional and helpful support. It's great to know they were able to handle your situation efficiently and achieve a quick resolution.
We will be sure to pass your kind comments on to them, as recognition like this means a great deal to our team.
Kind regards,
The Team @ Newton
One star is a bit generous!
One star is a bit generous!
Theyll not hold an agm because they know theyll get voted off, service has gone from rubbish to non existent, there accounting is a joke invoices always got discrepancies and never receive credits.
Off to tribunal we go again!
2 October 2026
Unprompted review
Absolutely shocking factoring company
Absolutely shocking factoring company in Aberdeen. Never reply to emails and promise things that never materialise. Had experience of 2 property managers both as bad as each other. Had a meeting with them and residents a number of weeks ago and nothing has been sent as promised. Still awaiting very over due AGM that has been requested numerous times by residents. Charge a fortune but deliver nothing
3 October 2026
Unprompted review
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