Nexa Law Reviews 

266
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, helpfulness, and supportive approach, making complex processes feel manageable. Reviewers frequently commend the company for its prompt responses, clear communication, and consistent updates throughout their interactions. Many people found the overall service highly efficient, making potentially stressful processes smooth, straightforward, and easy to understand. However, some people mentioned experiencing delays and unresponsiveness, with a few feeling they had to closely monitor the process themselves due to perceived lack of attention. Despite this, many others consistently praised the team for making complex legal terms easy to understand and providing a personalized experience.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the ease of contact and... See more

Response time

Clients share positive opinions on response time, consistently praising the prompt and efficient... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as fantastic, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely TOP in regard to prompt responses, communication and support throughout selling your home. If you looking for quick transparent solicitors NEXEA Law is the way to go. JAYNE and REBECCA who... See more

Company replied

Rated 5 out of 5 stars

Wesley & Sara did a fantastic job getting our house buy through super fast. In normal circumstances stances this would have taken double the time however, they made it work. No problem communicating... See more

Rated 5 out of 5 stars

Nexa Law has been fantastic in supporting us in our house buying process. We've been through 3 houses as FTB and Samuel and the team were supportive throughout. Prompt responses, clear cut information... See more

Company replied

Rated 5 out of 5 stars

Sara and Wesley were extremely helpful, proactive and kind whilst dealing with the sale of my late father’s property. They arranged as much as they could without involving me when possible, which was... See more


Company details

  1. Lawyer

Written by the company

nexa law - providing legal services based around our core values of flexibility, value for money, quality and customer service. Call 0330 024 2420


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

266 reviews

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No recent history of asking for reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(266)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

Honestly the worst experience I have…

Honestly the worst experience I have ever had with a law firm. Worked with them as they were linked to the auction house, and previous sales went well with their previous solicitors, Gordon Brown.

Completely unresponsive to emails or questions, like genuinely just completely ignored. No phone calls, no and for some reason put in a condition of sale that depends on the title deed being updated (ergo Land Reg doing their admin) before it can complete rather than satisfaction the lender is removing their charge (as evidenced by lender). Now myself and buyer are waiting for Land Reg (backlog currently huge) before it can complete. Absolutely insane. Could be months. Never ever had a transaction like it. My other solicitors are equally as baffled.

I will be logging a formal complaint with them and the ombudsman as this is having an huge impact is huge on my business and other developments.

11 April 2025
Unprompted review
Rated 5 out of 5 stars

Zahrah Aullybocus is brilliant at her job!

Zahrah Aullybocus did a brilliant job with the sale of our old house and purchase of our Grade 2 listed property. She was always very responsive and no question was a silly one (or at least she made us feel that way!) and gave us the time we needed to make informed decisions. She is incredibly dedicated to her work and we are immensely grateful to have had her guiding us through the house sale/purchase process.
Mr and Mrs C

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Rina carried out the conveyancing for…

Rina carried out the conveyancing for the sale of our flat. She was highly professional and proactive in her approach and communications. She provided excellent advice, responded to queries promptly and yet managed to provide a personal touch. I could always call her for advice and she would call to update me at key moments over the sale. Her commitment was genuine and she went the extra mile to get the sale completed on time. I would not hesitate to work with Rina again.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Victoria Williams has been brilliant…

Victoria Williams has been brilliant from start to finish. As a first time seller, Victoria answered all my questions and was clear on her emails. I would throughly recommend Victoria again.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding professionalism

I recently sold my flat and had the pleasure of working with Rina as my solicitor throughout the process. I cannot recommend her services highly enough.

From the very beginning, Rina was incredibly proactive, always one step ahead in ensuring every detail was addressed promptly and thoroughly. Her communication was clear and consistent, and she kept me informed at every stage, which gave me great peace of mind.

Rina's dedication to getting the sale completed on time was truly impressive. She navigated any issues swiftly and efficiently, often going above and beyond to move things forward without delay. Thanks to her diligence and professionalism, we completed the sale smoothly and right on schedule.

If you are looking for a solicitor who is not only competent and reliable, but also genuinely committed to your best interests, Rina is the person to go to. I’m incredibly grateful for her support and would not hesitate to work with her again or recommend her to anyone in need of conveyancing services.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service from Victoria and Paula

Victoria has been truly fantastic for both our sale and purchase of our new home. The service that she and Paula provides is first class, they kept us fully up to date with progress and pushed really hard to meet our preferred date, which was achieved. Thank you so much now off to enjoy our new home.

Kerri and Gary

31 March 2025
Unprompted review
Rated 5 out of 5 stars

By Far the best

Fantastic Service throughout the process of Buying and Selling . Wesley worked with speed and efficiency and communication was fabulous. We would highly recommend Nexa Law for a completely professional service. It was delightful to have someone actually working for you to achieve the end result.. Well done Wes and your team ..

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was so pleased with the service Rina provided. She is efficient and professional, whilst maintaining a friendly approachable approach which makes it easy to ask questions. Most of our communication was by email but it made such a difference to be able to pick up the phone and talk to Rina.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Victoria!

We were recommended Victoria Williams at Nexa Law by our mortgage advisor. We felt comfortable using her as it was a personal recommendation. Victoria was absolutely brilliant from the minute we emailed her. She would reply very quickly, answering any and all questions we had. From the day of having our offer accepted, Victoria led us to completion in 6 weeks, beating the stamp duty deadline! Many said it was too ambitious of a target to complete before 31st March, but Victoria did everything she could and made it all possible. I cannot recommend Victoria enough, I guarantee you will not be disappointed with her services.
Thank you again to Nexa Law, and a special thank you to Victoria Williams!

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional and prompt service

Rina Popat at Nexa Law handled the sale of our flat. All queries etc were answered the SAME day which I found exceptional. The advice was first class. Rina was very helpful. I am 73 and have been involved in the purchase / sale of several properties - I have never experienced a level of service anywhere close to that provided by Nexa Law.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Gayle was brilliant

Gayle was brilliant, really thorough and went above and beyond to get the purchase completed. I couldn't recommend her enough! She was really clear and helpful throughout the process and I don't think I would have been able to purchase my property without her.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Terrific solicitors!

I cannot recommend Jayne and Rebecca enough from Nexa Law. Adore properties estate agents told us about them. They were full of praise too for Jayne and Rebecca.
They have a lot of great qualities but one outstanding one was they cared. We were not a seller or buyer. We were people that mattered. What a lovely duo! They were also extremely fast! They emailed you straight back and sometimes rang. We are honestly and truly so thankful to them for everything they did for us. We will find a house to buy soon and we wouldn’t dream of ever going anywhere else! Thankyou so much

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Got Us Across That Completion Line Thanks To Nate

Our solicitor suggested Nexa as our conveyancer we originally had a solicitor called David handling our sale, unfortunately he left the company during the process. We was then dealing with Nate Mehmood who given the situation he was thrown upon went above and beyond to help us and complete. We didn't have an ordinary straight forward sale and I'm so glad Nate was involved as his drive and passion really got us across the finishing line. The amount of time he dedicated to us. Phone calls, emails etc and he remained professional and friendly even when our case threw curve balls. I can honestly say he is a credit to Nexa and thankyou from both myself and Kat as we sit and enjoy our new home.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Victoria Williams

We were recommended to use Victoria by our mortgage advisor and she certainly didn’t disappoint.

She was brilliant start to finish, answered all of our questions quickly in layman’s terms and was able to get our sale and purchase through swiftly before the stamp duty increase.

An added bonus was that she’s based locally to us and offered face to face appointments.

Would highly recommend!

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Gayle was excellent, she is extremely knowledgable, friendly and professional. She made the process stress free and was fast to respond to questions, I cannot thank her enough, very recommended.

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Victoria Williams is an amazing Lawyer

Victoria Williams is an amazing lawyer, she made what was a difficult chapter in my life, as pain free as possible. She recognised that the sale (transfer of my home) to my ex-partner was emotionally painful for me and provided wise and sage advise. Even though it was an extremely busy business period, due to emanant stamp duty changes she ensured that communication channels were open. Providing swift, concise and helpful advise at all stages of the sale.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Sale and purchase

Every sale and purchase is probably stressful but we have been extremely lucky to have Gayle Defries acting on our behalf for our sale and purchase and I can not thank her enough for everything she has done.
I had the pleasure to have the best solicitor around for sure.
Gayle made our journey so much easier with her dedication and being extremely professional.
Every phone call was picked up straight away and every email answered within no time.
I wish everyone had a “Gayle” for such an important step in life as buying and selling for a stress free experience.
Gayle you have been absolutely amazing the whole journey and we are forever grateful.
We highly recommend you !

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

We would not hesitate to use or recommend Victoria Williams to help with any future conveyancing needs.
The service & support we have received has been excellent & very much a personal service that makes you feel you are supported from start to finish
Victoria acted very professionally and efficiently

Mr and Mrs Waldron

22 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Jayne and Rebecca

Highly recommend Jayne and Rebecca who dealt with our sale and purchase. It hasn't been a smooth ride due to issues beyond our control but they've been so patient and helpful with us. We have had regular updates, things explained, chases without us having to ask..they are so quick, thorough and efficient at what they do. We highly recommend Jayne and Rebecca.

19 March 2025
Unprompted review

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