Browsing & ordering online was fairly simple, & I opted for collection at my nearest store, which is always very straightforward & efficient. Items purchased were in good order & the recipients (Chris... See more
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Company details
- #384 of 624 best companies in Clothing Shop
- #66 of 85 best companies in Children's clothes shop
- #93 of 128 best companies in Cosmetics shop
- #209 of 282 best companies in Fashion accessories shop
- #318 of 401 best companies in Home Furniture Shop
- #96 of 154 best companies in Sportswear Shop
Written by the company
Next.co.uk - Shop online for the latest fashion for women, men, children and homeware. Next day delivery and free returns.
Contact info
Next Head Office, Desford Road, LE19 4AT, Leicester, United Kingdom
- 0333 777 8000
- customer_team@next.co.uk
- www.next.co.uk
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Disappointing
Never have the size you need.
There is never the same choices for petite size and if you do have petite they are very often out of stock.. disappointing

Reply from Next
Have some great things would definitely…
Have some great things would definitely recommend the only thing is the delivery is quite expensive even if you were to buy something little it would still be the same the good thing about it though is you get your order the next day
Ordering process and delivery five…
Ordering process and delivery five stars. Shower caddy purchased looks great but isn't functional - the bars of the base of each platform are too wide apart for any toiletries to stand so everything topples over and looks messy.
Fantastic as always.
I cannot rate my latest product as I…
I cannot rate my latest product as I have not even received it due to your shocking delivery service

Reply from Next
Quick delivery to store
Quick delivery to store. Product as seen in the image, accurate colour. Happy with service.
Excellent easy to order
Excellent easy to order, fast delivery and items I ordered are as described. Great delivery. Couldn’t ask for more.
A wide range of products with great…
A wide range of products with great delivery and returns options. Would highly reccomend.
Quality items
Quality items, from a quality shop.
Never had any problems with any order, love them.
Purchased for my husband
Purchased for my husband. Really good quality and so easy to collect from the store, the next day.
Item was supposed to arrive Monday
Item was supposed to arrive Monday, eventually turned up Thursday
Quility products well packed good…
Quility products well packed good delivery service
Kept informed on delivery time slot
All in all very professional customer service.
First time ordering flowers from next and so impressed.
Have had two ore three deliveries in the last months
Will order more having had very good experience.
The service online is excellent but…
The service online is excellent but ordering several items or pairs of shoes is not ideal. I just want to walk into a shop try something on if it fits I will buy it. Taking lots of clothes/shoes that don't fit is very inconvenient. This puts me off ordering online.
Great service quick simple to do easy…
Great service quick simple to do easy ordering nice store for click & collect very nice experience
Returned over £550 worth of goods to a…
Returned over £550 worth of goods to a return machine and asked for receipt which it didn't do. So off to main desk who look at me incredulous. The office says they can't find the items on their system against my account but I should leave it and it'll probably right itself..no way with that amount an hour sitting here so far and totally miffed

Reply from Next
Service and online ordering
I do like to go into the shop and have a look around but they do not have all sizes in and goods. So ordering on line is so easy and you can choose a day convient to pick your items up as well as choosing a store. The communication regarding your goods whether they have arrived or are going to be delayed is really good. The staff at Next in Spindles are so accommodating and welcoming.
Just knowing the quality of the item…
Just knowing the quality of the item will be good ,and next day delivery ,and also easy to return if it the item doesn’t suit.
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